Opera sync not working
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leocg Moderator Volunteer last edited by 7 Jan 2025, 21:33
@jpvdbl When you enabled passwords sync, you were asked to provide your Opera account password or your passphrase?
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jpvdbl last edited by 8 Jan 2025, 10:09
@leocg
on your latest reply: no, only the password was asked for, not the passphrase (which was never set up).
on your former remark: sorry, I did understand it wrong; now I did what you asked, removing the content of the Sync Data folder. I will update what happens next (until now nothing important: only the three items I mentioned before (device info, user consents and security events) are running) -
jpvdbl last edited by 8 Jan 2025, 16:23
@leocg
Now, 6 hours after having deleted content of Sync Data folder the system does not run synchronisation, except for the three former items that are running on synchronisation, the other ones (passwords, bookmarks, etc) keep on stating 0, and not running...
I suppose I will have to put the content of the folder back in order to get it working again? -
jpvdbl last edited by 8 Jan 2025, 16:49
@leocg
I've tried it again (erasing content and logging in afterwards), and now everything is running on the panel of opera://sync-internals, but with the same result as before: only 24 passwords are stated to be synchronised, whilst on the website https://www.sync.opera.com is still stated, correctly, that there are 260 to be synchronised... -
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leocg Moderator Volunteer last edited by 8 Jan 2025, 17:14
@jpvdbl There is a chance that information on the web page is incorrect. Or may include passwords encrypted with old Opera account passwords.
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jpvdbl last edited by 8 Jan 2025, 23:53
@leocg
Well, for a part of it that can be true: 260 passwords looks indeed rather a lot; but anyhow, the same password for opera-account is used since more than 2 years, I guess, so there were more than 24 passwords anyhow...
In a last list of passwords I have been able to dig up (printed list from my opera-account, as far as I can see), of about 3 years ago, there were already 66... So perhaps you`re right, that in those 260 records there are passwords doubled, or even tripled?. However, if there were three years ago already 66, I reckon there were certainly more than 80 passwords now memorised, which apparently your system cannot recover, nor access? -
leocg Moderator Volunteer last edited by 8 Jan 2025, 23:58
@jpvdbl On opera://sync-internals/, go to the Sync Node Browser tab and check from what pages are the synced passwords and see if those are the passwords you had saved.
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jpvdbl last edited by 9 Jan 2025, 20:39
@leocg
there I find only the 24 passwords it has synchronised now, but none of the others... On "Modification time" of these passwords none is from 2024... So every passwords before 01.01.2025 is not listed, and not synchronised... -
jpvdbl last edited by 15 Jan 2025, 11:01
@leocg
Now, one week later the situation stays the same: the passwords that were there, or that I added, are updated, but the old ones are not recovered, so I suppose they are lost..
I hope you understand this does not inspire big confidence in your system: it is clear that, as your own system says, the passwords are there, but I cannot have access to it, so for me it is as if they are lost... Should I think of leaving Opera, as a not really reliable system? -
leocg Moderator Volunteer last edited by 15 Jan 2025, 12:51
@jpvdbl I'm just an user, and passwords synchronization has always worked for me.
At the moment I have no idea of why you can't get your passwords back.
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jpvdbl last edited by 15 Jan 2025, 18:03
@leocg
Yes, I know, as I know also that you are not the cause of not being able to solve it; as I surely do appreciate your assistance in trying to do it.
Anyhow, it's a pity that there is no-one of Opera itself who can take up this item: it is clear that there is something wrong in the system between what is saved and what can be accessed through synchronisation, and that is or a bug or a malfunction that the IT services should have a look at.
