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    Opera sync not working

    General
    sync problem sync
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    • leocg
      leocg Moderator Volunteer @jpvdbl last edited by

      @jpvdbl The synchronisation process in itself is working, your Opera is accessing the server and is getting data from the server and sending data to it. That's what I mean.

      Now, if there is data not being synchronised, it's a different issue. It may take a while for all the data to sync.

      Reply Quote 0
        jpvdbl 2 Replies Last reply
      • jpvdbl
        jpvdbl @leocg last edited by

        @leocg
        Three days later the result is still the same: opera://sync-internals keeps on telling me that there are only 23 passwords to be synchronised, and the web https://www.sync.opera.com/ keeps on stating the correct info, that there are 259 passwords to be symchronised... So there is clearly a problem with the connection on your server, since the whole package pf passwords seems not to be seen, and therefore not synchronised...
        I have the impression that there is no solution you will offer us, so we should shift to another browser, I suppose, that does do correct synchronisation...

        Reply Quote 0
          leocg 2 Replies Last reply
        • jpvdbl
          jpvdbl @leocg last edited by

          @leocg So that means that, trusting your application, I now lost all my passwords, and you give me no solution to recover them...

          Reply Quote 0
            1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @jpvdbl last edited by

            @jpvdbl Try logging out from Sync, remove the content of the Sync Data folder in the profile directory and try syncing again.

            Before that you can try checking the Sync Node Browser tab in opera://sync-internals to see what data is being synced.

            Reply Quote 0
              jpvdbl 2 Replies Last reply
            • leocg
              leocg Moderator Volunteer @jpvdbl last edited by

              @jpvdbl Only passwords are not being synced?

              Reply Quote 0
                jpvdbl 2 Replies Last reply
              • jpvdbl
                jpvdbl @leocg last edited by

                @leocg
                as far as I can see, yes: the Bookmarks I could recover them from a former install on another PC, but passwords were not there neither
                After 4 days the situation keeps on being the same: website/server says there are 259 passwords saved on your server ti be synchronised, but your synchronisation tool keeps on reporting only 23, so apparently does not "see" the other 223 passwords on your server, which I lost...

                Reply Quote 0
                  1 Reply Last reply
                • jpvdbl
                  jpvdbl @leocg last edited by

                  @leocg I am now doing the test you proposed: removed all the bookmarks and all the passwords that were on opera, and logged in.
                  Now server-information says there are 401 bookmarks to be synchronised, and 260 passwords... But the panel on "opera://sync-internals" only is green for device info, user consents and security events ("Running"), but all the other items are still marked as "Not Running"... I will update you if there are changes, but panel keeps on mentioning (15 min. later) only these three items as running

                  Reply Quote 0
                    leocg 1 Reply Last reply
                  • jpvdbl
                    jpvdbl @leocg last edited by

                    @leocg
                    bow everything is in green "Running" in the panel, but states 398 Bookmarks (so rather close to the 401 mentioned on your server, but not all of them, apparently), and, now, 24 passwords and not the 260 that are on your server...
                    The bookmarks are being put on my opera now (so, it is working there), but on the password chapter, only 21 are being put there... The other 239 passwords keep on being on your server, but missing in my opera account...

                    Reply Quote 0
                      leocg 1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @jpvdbl last edited by

                      @jpvdbl I didn't say to remove bookmarks and passwords, but it may also be a interesting test.

                      Reply Quote 0
                        jpvdbl 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @jpvdbl last edited by

                        @jpvdbl When you enabled passwords sync, you were asked to provide your Opera account password or your passphrase?

                        Reply Quote 0
                          jpvdbl 2 Replies Last reply
                        • jpvdbl
                          jpvdbl @leocg last edited by

                          @leocg
                          on your latest reply: no, only the password was asked for, not the passphrase (which was never set up).
                          on your former remark: sorry, I did understand it wrong; now I did what you asked, removing the content of the Sync Data folder. I will update what happens next (until now nothing important: only the three items I mentioned before (device info, user consents and security events) are running)

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                            1 Reply Last reply
                          • jpvdbl
                            jpvdbl @leocg last edited by

                            @leocg
                            Now, 6 hours after having deleted content of Sync Data folder the system does not run synchronisation, except for the three former items that are running on synchronisation, the other ones (passwords, bookmarks, etc) keep on stating 0, and not running...
                            I suppose I will have to put the content of the folder back in order to get it working again?

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                              1 Reply Last reply
                            • jpvdbl
                              jpvdbl @leocg last edited by

                              @leocg
                              I've tried it again (erasing content and logging in afterwards), and now everything is running on the panel of opera://sync-internals, but with the same result as before: only 24 passwords are stated to be synchronised, whilst on the website https://www.sync.opera.com is still stated, correctly, that there are 260 to be synchronised...

                              Reply Quote 0
                                leocg 1 Reply Last reply
                              • jpvdbl
                                jpvdbl @leocg last edited by

                                @leocg
                                the folder Sync Data stays empty

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                                  1 Reply Last reply
                                • leocg
                                  leocg Moderator Volunteer @jpvdbl last edited by

                                  @jpvdbl There is a chance that information on the web page is incorrect. Or may include passwords encrypted with old Opera account passwords.

                                  Reply Quote 0
                                    jpvdbl 1 Reply Last reply
                                  • jpvdbl
                                    jpvdbl @leocg last edited by

                                    @leocg
                                    Well, for a part of it that can be true: 260 passwords looks indeed rather a lot; but anyhow, the same password for opera-account is used since more than 2 years, I guess, so there were more than 24 passwords anyhow...
                                    In a last list of passwords I have been able to dig up (printed list from my opera-account, as far as I can see), of about 3 years ago, there were already 66... So perhaps you`re right, that in those 260 records there are passwords doubled, or even tripled?. However, if there were three years ago already 66, I reckon there were certainly more than 80 passwords now memorised, which apparently your system cannot recover, nor access?

                                    Reply Quote 0
                                      leocg 1 Reply Last reply
                                    • leocg
                                      leocg Moderator Volunteer @jpvdbl last edited by

                                      @jpvdbl On opera://sync-internals/, go to the Sync Node Browser tab and check from what pages are the synced passwords and see if those are the passwords you had saved.

                                      Reply Quote 0
                                        jpvdbl 2 Replies Last reply
                                      • jpvdbl
                                        jpvdbl @leocg last edited by

                                        @leocg
                                        there I find only the 24 passwords it has synchronised now, but none of the others... On "Modification time" of these passwords none is from 2024... So every passwords before 01.01.2025 is not listed, and not synchronised...

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                                          1 Reply Last reply
                                        • jpvdbl
                                          jpvdbl @leocg last edited by

                                          @leocg
                                          Now, one week later the situation stays the same: the passwords that were there, or that I added, are updated, but the old ones are not recovered, so I suppose they are lost..
                                          I hope you understand this does not inspire big confidence in your system: it is clear that, as your own system says, the passwords are there, but I cannot have access to it, so for me it is as if they are lost... Should I think of leaving Opera, as a not really reliable system?

                                          Reply Quote 0
                                            leocg 1 Reply Last reply
                                          • leocg
                                            leocg Moderator Volunteer @jpvdbl last edited by

                                            @jpvdbl I'm just an user, and passwords synchronization has always worked for me.

                                            At the moment I have no idea of why you can't get your passwords back.

                                            Reply Quote 0
                                              jpvdbl 1 Reply Last reply
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