Can't login on Xfinity

[mobiletony2]

mobiletony2 last edited by

@leocg Not sure. Using Opera Windows desktop.

[mobiletony2]

mobiletony2 @georgehenry667 last edited by

@georgehenry667 Thanks for the suggestions. Tried all of the steps. Xfinity is supposedly working on it. Will use alternate browser in the meantime but I prefer Opera.

[leocg]

leocg Moderator Volunteer @mobiletony2 last edited by

@mobiletony2 You don't know which Opera you use? Check in opera://about.

[mobiletony2]

mobiletony2 @leocg last edited by

@leocg Thanks for the suggestion but no difference Stable release: 115.0.5322.68 / 27 November 2024; 0 days ago

[leocg]

leocg Moderator Volunteer @mobiletony2 last edited by

@mobiletony2 The site supports Opera? It may be that the login page is blocking Opera.

[mobiletony2]

mobiletony2 @leocg last edited by

@leocg Good point. Thanks!

[ZedAlmighty]

ZedAlmighty last edited by

@mobiletony2 I have been fighting this issue on and off for the last month or so and I tried turning on the VPN today and it allowed me to sign in. It won't hurt anything to try and hopefully this helps you.

[mobiletony2]

mobiletony2 @ZedAlmighty last edited by

@ZedAlmighty Thanks. Makes no logical sense but it does work.

[ZedAlmighty]

ZedAlmighty @mobiletony2 last edited by

@mobiletony2 Not a problem, I also found that you can turn it off right after signing in if you don't want it to be on. I haven't signed back out yet to see if its permanently fixed though.

[mobiletony2]

mobiletony2 last edited by

@ZedAlmighty I just turned off VPN and was able to login. I just closed Opera and reopened and was able to login to Xfinity.