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    Opera GX Not Accessing Streaming Services After Install of AVG Ultimate

    Opera GX
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    • leocg
      leocg Moderator Volunteer @Fractured-Chaos last edited by

      @Fractured-Chaos So there are no problems accessing streaming services, but you can't play media on them?

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        Fractured-Chaos 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @Fractured-Chaos last edited by

        @Fractured-Chaos What was the result of trying what Netflix message said?

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          Fractured-Chaos 1 Reply Last reply
        • Fractured-Chaos
          Fractured-Chaos @leocg last edited by

          @leocg
          Right. I can access the sites, but when I try to play a video, I get the errors.

          Oddly (or maybe not), I can play most of the usual videos on YouTube, but the movies and TV shows that come with Premium won't play.

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          • Fractured-Chaos
            Fractured-Chaos @leocg last edited by

            @leocg

            You're looking at it. It's just the same thing as before.

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @Fractured-Chaos last edited by

              @Fractured-Chaos Do you use any extensions? Any difference if you disable them?

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                Fractured-Chaos 1 Reply Last reply
              • Fractured-Chaos
                Fractured-Chaos @leocg last edited by

                @leocg
                Yes, I have a few extensions. I disabled all of them, and it didn't make a difference. I left the Adnauseum and CapitolOne Shopping disabled, after I ran that experiment. I have a feeling they are probably not as safe as I first thought. I only re-enabled the Google Docs Offline, and the Opera Ad Blocker.

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                • burnout426
                  burnout426 Volunteer last edited by

                  @Fractured-Chaos said in Opera GX Not Accessing Streaming Services After Install of AVG Ultimate:

                  I can use all streaming if I use Chrome.

                  Chrome handles media different than Opera (even though they're both Chromium-based). As a test, see if the issue happens specifically in Vivald or not and report back.

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                    Fractured-Chaos 1 Reply Last reply
                  • Fractured-Chaos
                    Fractured-Chaos @burnout426 last edited by

                    @burnout426

                    I installed Vivaldi, and logged into Prime. Selected a movie, and it started to play. No errors.

                    Reply Quote 1
                      burnout426 leocg 2 Replies Last reply
                    • burnout426
                      burnout426 Volunteer @Fractured-Chaos last edited by burnout426

                      @Fractured-Chaos What does a test standalone installation of Opera GX to a folder named "Opera GX Test" on your desktop do? Does it have the same issue?

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                        Fractured-Chaos 1 Reply Last reply
                      • leocg
                        leocg Moderator Volunteer @Fractured-Chaos last edited by

                        @Fractured-Chaos Does it work in regular Opera?

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                          Fractured-Chaos 1 Reply Last reply
                        • Fractured-Chaos
                          Fractured-Chaos @burnout426 last edited by

                          @burnout426 said in Opera GX Not Accessing Streaming Services After Install of AVG Ultimate:

                          @Fractured-Chaos What does a test standalone installation of Opera GX to a folder named "Opera GX Test" on your desktop do? Does it have the same issue?

                          Unfortunately, yes.

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                          • Fractured-Chaos
                            Fractured-Chaos @leocg last edited by

                            @leocg said in Opera GX Not Accessing Streaming Services After Install of AVG Ultimate:

                            @Fractured-Chaos Does it work in regular Opera?

                            Sorry it took a bit. I had to install it first. And it seems to be working in regular Opera.

                            Reply Quote 1
                              burnout426 1 Reply Last reply
                            • burnout426
                              burnout426 Volunteer @Fractured-Chaos last edited by

                              @Fractured-Chaos I would uninstall AVG again (all components of it listed in "Install apps") and then restart your computer. Then, uninstall Opera (but don't choose to delete your data when uninstalling) and reinstall (specifically this way)

                              Then, in Opera, goto the URL opera://about, take note of the "profile" path, close Opera and delete the "WidevineCDM" and "MediaFoundationWidevineCdm" folders in the profile folder. Then, start Opera, goto the URL opera://components and update both Widevine components so they go from 0.0.0.0 to some version. Then, restart Opera once more.

                              Then see if you can get things to work. If so, reinstall AVG and see if it stops working again. If so, it probably is AVG. Anti-virus software is known to mess specifically with Opera GX, so even if AVG doesn't affect regular Opera and other programs, it could still be AVG. If you find that's the case, you can try adding Opera GX to exceptions in AVG (opera.exe, Opera's install folder, Opera's profile folder and Opera's cache folder) to see if you can get things working. Then, if that helps, you can work with AVG to see if they can find a better workaround.

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                                Fractured-Chaos 1 Reply Last reply
                              • Fractured-Chaos
                                Fractured-Chaos @burnout426 last edited by

                                @burnout426

                                Halle-freaking-lujah! It worked! And it even continues to work after reinstalling the AVG.

                                Thank You! Thank You! Thank You!

                                Sorry I didn't respond sooner. I wanted to do this when I actually had a nice block of time for it.

                                Downside: I lost all my Speed-Dial links. Replacing most of them wasn't hard, just time-consuming.

                                But... Everything works like it's supposed to now!

                                Reply Quote 1
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