My synchronized data is missing
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Amazingamerboi last edited by
I just logged into opera as I hadn't had the browser for a while after accidentally breaking my laptop, so it's been a few months since using opera. I forgot my password for opera so had to reset it but my pinboards are missing. I synced everything but it seems like I only have my bookmarks which I synced from google chrome when I first downloaded the browser a year ago. Now my pinboards are gone even after I used my passphrase to get everything back.
Is this a feature where some of my data was deleted for not being on it for a while because I can only think that it either manually deleted itself after a month or when I changed my password it deleted but I didn't delete it.
I'm really worried I won't get my pinboards back now and I had some really important stuff on there.
(This is what I sent to an opera email but I just got a message saying they don't respond to support enquiries via email and it seems there's no one to contact, can someone please help me?)
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Amazingamerboi last edited by
@leocg Yes I do but it's still showing that I only have the pinboard that is automatically there when you make an opera account, I think it's like a welcome thing. And it's also showing the one I made earlier today. The other data like my bookmarks I imported from google when I installed opera last year is there but the pinboards aren't.
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leocg Moderator Volunteer last edited by
@Amazingamerboi Check opera://sync-internals, you will see a table on the right. If everything is OK, it should be green and it should say running for all synchronized itens enabled.
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Amazingamerboi last edited by Amazingamerboi
@leocg I have this page but I don't see where it says pinboards. I know my pinboards were synced but I don't understand why they haven't been restored.
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Alexaali last edited by
@Amazingamerboi It sounds like something may have gone wrong with the sync or possibly with the password reset process. To my knowledge, Opera doesn’t delete data just for being inactive for a while, so it could be related to the password change or sync issue. I would suggest checking if your pinboards are saved locally on your old device, or trying to re-sync with your Opera account once more. Hopefully, Opera can look into this and help recover your data!
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leocg Moderator Volunteer last edited by
@Amazingamerboi Everything seems fine, do you still don't get your data?
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Amazingamerboi last edited by
@leocg No I don't have the data/pinboards and it's so strange. I wish there was a phone number or email I could use to contact them but there isn't. It's like the pin boards have been reset or something. Is there anything I could do to get them back?
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