Authenticator Code Expired

[GolfRome]

GolfRome last edited by

Hi, I've had opera for a few years, but recently I was randomly logged out, and when I tried to log in it asked for a 2-factor verification code, normally I can use this code but this time it keeps saying it's not the right one. Usually, I can solve this by changing the password but even when I changed the password I still couldn't log in. I can't find a backup code but I did find 2 files, one called backupkey and the other backuprestore. The only time ive had this issue before was when i was installing Opera GX for my laptop for the first time, but this problem is occurring on two computers that have logged in and out without any problem

[leocg]

leocg Moderator Volunteer @GolfRome last edited by

@golfrome Have you ever changed the phone where the app was installed? Have you ever reinstalled the authenticator app?
If it was done without you have created a backup, it may explain why it no longer works.

[GolfRome]

GolfRome @leocg last edited by GolfRome

@leocg I have changed phones,but i did it with Authy, Which automatically Syncs the codes. At the same time other auth codes work after the switch.