I lost the backup code
-
rasta122 last edited by
Is there any way to report this account for deletion? Because I would like to have an opera account on the old e-mail, and I also lost the codes and 2FA
-
MrBrowser last edited by
@rasta122 If you use Gmail, you can define a new account with the same email for Opera by putting a dot in the previous Gmail.
for example:
before: OperaForTest123@gmail.com after: Opera.ForTest123@gmail.com -
wjansenf last edited by
@leocg Good afternoon, the issue is that I have a lot of data in the account with another email and all the other companies to which I also lost my access because of this, 2FA, returned my access, but here at opera I can't talk to anyone from support help me. If so, I'd rather look for another browser with user support.
-
leocg Moderator Volunteer last edited by
@wjansenf There is no way to prove that you own that account, there is no information in the user profile that could allow Opera to be sure that a person is who s/he says to be.
What Opera could implement in and for the future is a second way to get the 2fa codes.
-
wjansenf last edited by
@leocg No, no, there is a lot of my data there, addresses, personal document data and even my card. I save everything, precisely because it helped me a lot when shopping online. If that's not enough information, then I don't know what is. That's how I recovered my accounts from other companies, of course I wasn't exposing my personal life, it was all done either through Instagram or by email with the right to the protocol number and everything.
-
leocg Moderator Volunteer last edited by
@wjansenf What account are you talking about? The data of your Opera account is the one at https://auth.opera.com/account/edit-profile.
-