Upgrade to v25 fails

A Former User

I downloaded the upgrade file and it failed to install. The installer crash log contains the following entries:

[1101/130859:INFO:installer_main.cc(272)] Opera installer starting - version 25.0.1614.68 Stable
[1101/130859:INFO:installer_main.cc(274)] Command line: "E:_Downloads\Opera_25.0.1614.68_Setup.exe"
[1101/130859:INFO:installer_main.cc(335)] Uninstall:0
[1101/130859:INFO:installer_main.cc(336)] Replace Presto installation:0
[1101/130859:INFO:installer_main.cc(337)] Silent:0
[1101/130859:INFO:installer_main.cc(338)] Run Immediately0
[1101/130859:INFO:installer_main.cc(339)] Backend0
[1101/130859:INFO:installer_main.cc(340)] Inside package0
[1101/130859:INFO:installer_main.cc(341)] Autoupdate:0
[1101/130859:VERBOSE1:settings.cc(282)] Install folder reg value: Last Stable Install Path
[1101/130859:VERBOSE1:settings.cc(304)] Install folder from reg value:
[1101/130859:VERBOSE1:l10n_handler.cc(19)] Looking up LCID for en
[1101/130859:VERBOSE1:settings.cc(112)] Settings from command line
[1101/130859:VERBOSE1:settings.cc(706)] all_users:1
[1101/130859:VERBOSE1:settings.cc(707)] copy_only_:0
[1101/130859:VERBOSE1:settings.cc(708)] launch_opera_:1
[1101/130859:VERBOSE1:settings.cc(709)] default_browser_:1
[1101/130859:VERBOSE1:settings.cc(710)] single_profile_:0
[1101/130859:VERBOSE1:settings.cc(711)] desktop_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(712)] start_menu_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(713)] quick_launch_shortcut_:0
[1101/130859:VERBOSE1:settings.cc(714)] pinned_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(715)] language:en
[1101/130859:INFO:settings.cc(357)] Retrieving default installation folder pathUsing command line: 1Using the registry: 1
[1101/130859:VERBOSE1:settings.cc(400)] Default install folder: C:\Program Files (x86)\Opera
[1101/130859:VERBOSE1:settings.cc(602)] Setting install folder to: C:\Program Files (x86)\Opera
[1101/130859:VERBOSE1:status.cc(85)] Initializing status: C:\Program Files (x86)\Opera
[1101/130859:VERBOSE1:status.cc(178)] Path is valid
[1101/130859:INFO:win32_dialog_dispatcher.cc(25)] Switching to hwnd 00780858
[1101/130859:VERBOSE1:settings.cc(630)] Install folder set: C:\Program Files (x86)\Opera
[1101/130859:VERBOSE1:settings.cc(653)] Operation: 1
[1101/130859:VERBOSE1:settings.cc(706)] all_users_:1
[1101/130859:VERBOSE1:settings.cc(707)] copy_only_:0
[1101/130859:VERBOSE1:settings.cc(708)] launch_opera_:1
[1101/130859:VERBOSE1:settings.cc(709)] default_browser_:1
[1101/130859:VERBOSE1:settings.cc(710)] single_profile_:0
[1101/130859:VERBOSE1:settings.cc(711)] desktop_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(712)] start_menu_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(713)] quick_launch_shortcut_:0
[1101/130859:VERBOSE1:settings.cc(714)] pinned_shortcut_:1
[1101/130859:VERBOSE1:settings.cc(715)] language:en
[1101/130859:INFO:settings.cc(357)] Retrieving default installation folder pathUsing command line: 0Using the registry: 1
[1101/130859:VERBOSE1:settings.cc(400)] Default install folder: C:\Program Files (x86)\Opera
[1101/130859:INFO:payload_reader.cc(60)] Reading Payload
[1101/130859:ERROR:payload_reader.cc(48)] Payload data invalid
[1101/130859:INFO:payload_reader.cc(110)] Writing payload to filed:\TEMPOR~1\Opera Installer\opera_installer_20141101130859.7z
[1101/130859:INFO:package_fetcher.cc(443)] Unpacking files from archive
[1101/130901:INFO:installer_runner.cc(55)] Beginning installation
[1101/130907:INFO:installer_runner.cc(55)] Beginning installation
[1101/130913:INFO:win32_dialog_dispatcher.cc(30)] Switching away from hwnd 00780858
[1101/130945:INFO:win32_dialog_dispatcher.cc(25)] Switching to hwnd 00780858
[1101/130945:VERBOSE1:settings.cc(602)] Setting install folder to: E:\Opera
[1101/130945:VERBOSE1:status.cc(85)] Initializing status: E:\Opera
[1101/130945:VERBOSE1:status.cc(127)] Path is a folder
[1101/130945:VERBOSE1:status.cc(158)] Path is not an existing installation
[1101/130945:VERBOSE1:settings.cc(630)] Install folder set: E:\Opera
[1101/130945:VERBOSE1:settings.cc(653)] Operation: 1
[1101/130945:VERBOSE1:settings.cc(706)] all_users_:1
[1101/130945:VERBOSE1:settings.cc(707)] copy_only_:0
[1101/130945:VERBOSE1:settings.cc(708)] launch_opera_:1
[1101/130945:VERBOSE1:settings.cc(709)] default_browser_:1
[1101/130945:VERBOSE1:settings.cc(710)] single_profile_:0
[1101/130945:VERBOSE1:settings.cc(711)] desktop_shortcut_:1
[1101/130945:VERBOSE1:settings.cc(712)] start_menu_shortcut_:1
[1101/130945:VERBOSE1:settings.cc(713)] quick_launch_shortcut_:0
[1101/130945:VERBOSE1:settings.cc(714)] pinned_shortcut_:1
[1101/130945:VERBOSE1:settings.cc(715)] language:en
[1101/130945:INFO:settings.cc(357)] Retrieving default installation folder pathUsing command line: 0Using the registry: 1
[1101/130945:VERBOSE1:settings.cc(400)] Default install folder: C:\Program Files (x86)\Opera
[1101/130948:INFO:installer_runner.cc(55)] Beginning installation
[1101/130954:INFO:installer_runner.cc(55)] Beginning installation
[1101/130955:INFO:win32_dialog_dispatcher.cc(30)] Switching away from hwnd 00780858
[1101/130955:INFO:package_fetcher.cc(210)] Terminating the package fetcher
[1101/130955:INFO:wininet.cc(460)] Stopping the download
[1101/130955:VERBOSE1:wininet.cc(463)] Downloader state: 3

I went back and completely uninstalled Opera using Revo Uninstaller, and tried again. Still no joy.

Any suggestions?

supertechnew

supertechnew

Got the same issue, any suggestions ??

sgunhouse

sgunhouse Moderator Volunteer

Version of Windows? Are you also talking about upgrading to v25 (which is kind of old now) or a newer version?

The original poster seems to have gotten the network installer - tried the full download instead?

supertechnew

supertechnew

Trying on, OS:Windows 7 x86, Upgrading Version 15.0.1147.130 -> 26.0.1656.24. Full installer. Installing through silent commands "/silent /allusers 1 /launchopera 0"

A Former User

What's your CPU (processor) model?

supertechnew

supertechnew

It is an Intel(R) Xeon(R) CPU E5-2630 @ 2.30GHZ

A Former User

Can you try it without the silent parameters?
Are you running with Administrative rights?

supertechnew

supertechnew

I'm trying to distribute the application using an automated program, so i should be using "silent" commands. Not seeing any issue on installing interactively.

Yes, i'm running with admin privileges, Application upgraded to the latest version and seems to be function normal but seeing the "Pay load" error in the logs. What causes this error ? does it affects any of the application functionality.

Thanks for looking into this!!!