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    opera crashes when I try to send voice notes on whatsapp

    Opera for computers
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    • ajelandrop
      ajelandrop last edited by

      Hi, i have been using opera for years without any error, until today, i opened opera and in the toolbar i have whatsapp installed, when i press the button to send a voice note opera crashes. i have tried to update the browser, change the "read only" permissions of the installation folder. and nothing, it keeps happening. The only thing I have changed on my pc, is that yesterday I bought a new GPU and installed nvidia experience and their respective drivers. I heard that it has something to do, the strange thing is that since yesterday I have them installed, and I had no problems until today,

      Plase help me 😰

      Reply Quote 4
        PerroBailarin mau21mau luk-ahmad Momentous andresesteban 6 Replies Last reply
      • ajelandrop
        ajelandrop last edited by

        im using win 11 by the way

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        • PerroBailarin
          PerroBailarin @ajelandrop last edited by

          @ajelandrop Same thing here. I havent installed anything new on my PC and yet it crashes. Have you found a solution?

          Reply Quote 2
            ajelandrop 1 Reply Last reply
          • ajelandrop
            ajelandrop @PerroBailarin last edited by

            @perrobailarin not yet uwu

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            • willianasp
              willianasp last edited by

              same thing here. i'm using win10 btw 😕

              Reply Quote 2
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              • mau21mau
                mau21mau @ajelandrop last edited by

                @ajelandrop same thing here. Can anyone help?

                Reply Quote 1
                  1 Reply Last reply
                • luk-ahmad
                  luk-ahmad @ajelandrop last edited by

                  @ajelandrop Me Too! I don't upgrade anything, all my components are the same. Just updated the browser to newer version. Now I'm forced to use Edge to discussing with my group. If it still ongoing for a week, I'll switch to Edge due to its already installed in my pc and cannot be uninstalled. Plus, my pc is low spec and can slowed down if I'm using any other browser. I hope they fix it fast 😞

                  Reply Quote 1
                    1 Reply Last reply
                  • NatanaelrJr
                    NatanaelrJr last edited by

                    7406a8fc-d0d1-4044-b920-f98569b76065-image.png

                    I was organizing images on microsoft's OneDrive and then I clicked to send an audio via whatsapp, which did not record the audio and crashed the entire opera, I lost all the open tabs that were saved and I can't access them back, I lost everything and even pressing the shortcut Ctrl+Shift+T to return the last closed tabs it does not return the tabs that crashed
                    The amount of open and saved tabs that were not running in my browser was extreme, as per the attached image, I lost all the tabs and I don't remember all of them

                    Can you recreate this bug?
                    Yes, just click on send an audio via whatsapp web which is in the left corner of the browser and it crashes everything and closes

                    Reply Quote 2
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                    • mncaride
                      mncaride last edited by

                      Same thing here. i try to re install but still crashing

                      Reply Quote 1
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                      • Momentous
                        Momentous @ajelandrop last edited by

                        @ajelandrop also have the same problem after updating Opera, I tried couple of things to find the problem.

                        1. the problem is not exclusive to whatsapp.
                          I tried sending voice messages on facebook messenger and Telegram. both also don't work.

                        2. it is exclusive to the messengers on the side panel.
                          if you try to send a voice message from a tab that has Whatsapp web for example, it won't crash.

                        The problem has not been solved yet, I hope that opera will release an update to fix these crashes ASAP. for now I try to use my Messengers in tabs.

                        Reply Quote 1
                          luk-ahmad bagadefente 2 Replies Last reply
                        • luk-ahmad
                          luk-ahmad @Momentous last edited by

                          @momentous oh thank you! Weird because I'm using Telegram on the sidebar but it works fine. Now I'm forced to use Edge. So weird because need to use whatsapp on the right sidebar. Still waiting for Opera to fix this.

                          Reply Quote 2
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                          • bagadefente
                            bagadefente @Momentous last edited by

                            same thing here: Opera crashes and restarts when I click the mic button on WhatsApp or Telegram on the side panel.

                            Using the latest Opera (98.0.4759.15) on macOS 10.15.7.

                            Pls fix!

                            Reply Quote 2
                              Deano-2007 1 Reply Last reply
                            • shottiee
                              shottiee last edited by

                              I encountered the same issues on my Windows 10. Then I downgraded my opera browser to an earlier version and Opera stops crashing whenever i try to record a voice note with Whatsapp running from the sidebar.

                              You can download the previous version of Opera browser from https://get.opera.com/ftp/pub/opera/desktop/

                              The more recent version that I tried which still works is 97.0.4719.63. Not sure if some of the later versions after 97.0.4719.63 also works as I didn't try yet.

                              But you will get Opera trying to update to the latest version every now and then. So you need to go to Task Scheduler (type in the windows search bar "Task Scheduler") and look for Opera Scheduled Assistant Autoupdate, right click it and click on "Disable"a2c23d09-ae0e-4d8e-b23d-ff59a42bf734-image.png .
                              This might not disable it permanently so may need to read up on how to prevent it from updating again from time time. Maybe some of the Pros can elaborate how to prevent the auto-updating from running in Task Scheduler.

                              Reply Quote 2
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                              • Deano-2007
                                Deano-2007 @bagadefente last edited by Deano-2007

                                @bagadefente The same thing happens on discord actually. I just tested my mic on a random website on opera gx so it does not seem to be everything using your mic that is effected.

                                Reply Quote 1
                                  Deano-2007 1 Reply Last reply
                                • Deano-2007
                                  Deano-2007 @Deano-2007 last edited by

                                  I have a screenshot of the message that shows when i crash trying to unmute on discord. Do you guys get the same message? If so our similar problems probably have a similar cause

                                  Reply Quote 2
                                    ajelandrop 1 Reply Last reply
                                  • ajelandrop
                                    ajelandrop @Deano-2007 last edited by

                                    @deano-2007 I got the error that error too, and i try to modify the administrator privileges following a guide from the forum but the error remain 😢

                                    Reply Quote 0
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                                    • petrusem
                                      petrusem last edited by

                                      Same here. No news about that problem?

                                      Reply Quote 0
                                        Deano-2007 1 Reply Last reply
                                      • Deano-2007
                                        Deano-2007 @petrusem last edited by Deano-2007

                                        @petrusem nope. Seeing as we all have the same error though it is probably the same underlying issue

                                        Reply Quote 1
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                                        • almacebri
                                          almacebri last edited by

                                          Same here, opera was running perfect until I wanted to send an audio last week and it crashed. Sometimes it crashes and turn off all my opera and chrome extensions and I have to turn them on again one by one.

                                          Reply Quote 0
                                            andresesteban 1 Reply Last reply
                                          • andresesteban
                                            andresesteban @ajelandrop last edited by

                                            @ajelandrop Same thing here. With Opera, Opera GX, and Opera One. Clicking on the WhatsApp MIC button crashes the browser and reinitializes it. I tried everything, uninstalled all operas, and cleared the Windows registry, and every folder with opera data to no avail. This behavior continues!
                                            It does not happen with Chrome and Firefox. I decided to switch to Vivaldi and so far, everything is OK, a sidebar with similar features to Opera. A pity, I like Opera GX style a lot. Any ideas?

                                            Reply Quote 0
                                              1 Reply Last reply
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