[Duplicated]2FA Codes invalid

[Al-D]

Al-D last edited by leocg

Hello. I'm trying to log into my opera account, but when I enter the two-factor authentication code, it says "invalid code", although I enter the code correctly and have tried many times already. I tried to change the password for the account, it still did not help - the two-factor authentication code is invalid. This is really my account, you can check all my details: email, phone number and more. Is it possible to disable this authentication altogether without logging into your account? Please help me to login to my account, help with this two factor authentication problem.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d Nope, it's not possible.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d So you go to the app to get the code and when you type it in the page,you get a message that the code is invalid?

[Al-D]

Al-D @leocg last edited by

@leocg yes, many times. idk why.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d Strange, never happened here. Are you using the same app that you used to enable 2FA?

[Al-D]

Al-D @leocg last edited by

@leocg I am using Google Authenticator. Unfortunately, I don't remember which authentication app I used to enable 2fa. But I think it's a google app.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d You need to use the same app, otherwise the codes will not work.

Did you try using the backup codes?

[Al-D]

Al-D @leocg last edited by

@leocg I have a 12 digit backup code and I need 8 digits. This code doesn't work. My authentication code was saved on my computer at home, in Ukraine. And now I'm trying to log into my opera account from a laptop from the Czech Republic. Now I'm trying to install other authentication applications and try to log in through them. Didn't know the problem could be due to another authentication app.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d Then something is wrong. Your backup codes, the ones provided by Opera when you enabled 2FA, should have worked.

[Al-D]

Al-D @leocg last edited by

@leocg Why 12 characters, not 8? This is probably not the recovery backup code provided by Opera. I don't have another one.

[Al-D]

Al-D @leocg last edited by

@leocg tried 2fas apps, authy - wrong codes. I don't know what else I could install.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d No idea. I checked here and Opera account page generates backup codes with 8 characters.

[leocg]

leocg Moderator Volunteer @Al-D last edited by

@al-d You can install any app, it (probably) won't work because you don't have access to your account and, therefore, can't add it to the apps.

[Al-D]

Al-D @leocg last edited by

@leocg probably nothing can be done now. When I set up two-factor authentication, I never thought that because of it I would lose access to my account ... Thank you for your answers and for your help.