Recent Update Messing Up Dropbox Access

[phaota]

phaota last edited by

Two days ago, everything was fine when I went into my Dropbox account. Folders and files could be accessed without issue. But the most recent update did something and now I can not see any of my files in the folders. I've reported the issue to Dropbox, but it looks more like an Opera browser issue since I can see everything perfectly fine when I go into DB with Microsoft Edge. I haven't made any changes to Opera for awhile, so it has to be the latest update.

[leocg]

leocg Moderator Volunteer @phaota last edited by

@phaota I would start by disabling ad and tracking blockers, as well as all extensions.

[phaota]

phaota @leocg last edited by

@leocg As noted in the OP, two to three days ago, before the update, everything was working perfectly and I could see what was in my Dropbox folders. So, "disabling ad and tracking blockers, as well as all extensions" makes no sense considering that they were, and are, not the problem. More so, I haven't added or changed anything.

[burnout426]

burnout426 Volunteer @phaota last edited by

@phaota They could be a problem now due to a bug. It won't hurt to test.

Also, see the Reddit post for this issue.

[gigaday]

gigaday last edited by

Exactly the same. Dropbox stopped working with Opera a couple of days ago. Dropbox still works with Google Chrome and Microsoft Edge. I can get to the files and folders that I want if I do the following:

1. hover over the Home link directly under the top left Dropbox logo, this shows a link https://www.dropbox.com/h?role=personal

2. click on it and then on the folder that you want takes you to the folder you chose and works as it should

3. repeat step 1. for the next folder that you want to go to

Note: Each of your folders will have a link address of, for example https://www.dropbox.com/home/HUG mp3 audio files but it only opens the folder if you click the Home link directly before the folder link.

Obviously this is not the way it should properly work but it is a workaround for me.

There seems to be a mismatch between the links https://www.dropbox.com/h?role=personal and https://www.dropbox.com/home. I don't know if this is an Opera problem or a Dropbox problem, but everything works with Google Chrome and Microsoft Edge so my guess is that it's an Opera problem.

[phaota]

phaota @gigaday last edited by

@gigaday Thanks for the information. That works perfectly. It's not a great solution, but at least it is good for now until the issue is corrected.

[burnout426]

burnout426 Volunteer last edited by

In Opera Developer, it just got a fix for "DNA-103197 Dropbox not loading". It was due to bad user-agent detection on Dropbox's part. Opera works around it now by pretending to be Chrome.

You could test in Opera Developer to confirm. If that works, you can try using a user-agent switcher to pretend to be Chrome to see if that helps.

[gigaday]

gigaday @burnout426 last edited by

@burnout426 I just saw this post and confirm that Dropbox is now working with my current version of Opera. Thanks for the update. - Tony