Can't log in to certain websites

[seiglieg]

seiglieg last edited by

I’m getting error messages when trying to log in to certain websites. I first noticed the issue on YouTube, and tried resetting the browser. I still can’t log in to YouTube, and now I can’t log in to Facebook either. Both of these sites still work with other browser or incognito windows.

[leocg]

leocg Moderator Volunteer @seiglieg last edited by

@seiglieg If things are working in a private windows, then it usually means that a extension or a setting is causing the issue.
Try disabling all extensions to see if anything changes. if needed, also try resetting flags and settings.

[seiglieg]

seiglieg @leocg last edited by

@leocg Yep! I gave it a shot after disabling all the extensions and resetting the whole browser. That just made it worse because then I got logged out of everything, not just the first couple websites. And now I can't log back in.

[leocg]

leocg Moderator Volunteer @seiglieg last edited by

@seiglieg What error message do you get when trying to login.

[petergroft]

petergroft last edited by petergroft

Fix login issues on websites that require a username and password
Enable cookies for the website.
Clear history for that site.
Clear all cookies and the cache.
Check add-ons.
The security application is blocking cookies.
Remove corrupt cookies file.

Regards,
Peter

[seiglieg]

seiglieg @leocg last edited by

@leocg I get error messages from the page I'm trying to log in to, to the effect of "this request couldn't be processed" or simply "oops! something went wrong" (with variations for each website, of course)

[seiglieg]

seiglieg @petergroft last edited by

@petergroft I didn't realize cookies were disabled for those sites. Turned them back on and can now log in. Thanks!!

Is there a way to prevent the cookies from being used for tracking, though?

[oddssatisfy]

oddssatisfy last edited by

I am also facing the same issue.