[Solved][Unnecessary]Can't access files in Uptobox

[Bodtje]

Bodtje last edited by leocg

Hello,

since the latest update I'm unable to access my files on Uptobox.
This must be an Opera issue because on Chrome there is no problem.
Has anyone had the same issue and knows how to resolve it?

Thanks a lot,
Bodtje

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje You can't log into the site or the page that lists your files is broken in Opera, or downloading your files doesn't work in Opera?

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 I am able to log in, but when I'm accessing the My Files pages a Loading icon keeps spinning endlessly (the whole day yesterday!). I tried a Log Out and Log In, I tried cleaning the cache, cookies and history. Finally I noticed that there is no problem in Chrome, so it must be an Opera issue...

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje Any difference if you log in in a private window?

Any difference if you disable all your extensions?

Any difference if you goto the URL opera://flags/#reduce-user-agent, enable the flag, and restart Opera?

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 Thank you for these suggestions, but unfortunately... I tried all of them but still the same problem. I already contacted Uptobox also, but as it works under Chrome they say they can't do nothing about it.

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje Okay. I'd try in a test standalone installation just to rule out issues with your profile. If it still doesn't work, try the workarounds mentioned earlier in the standalone installation.

Also, on the page, hit ctrl + shift + j to open the dev console. Maybe there's an error caused by a script on the page that will reveal something.

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 That was a very good suggestion. With the Standalone installation there is no problem. So the would be a problem with Opera Profile....

[burnout426]

burnout426 Volunteer last edited by

Even though you already said you cleared cookies etc., in your regular Opera profile, goto the URL opera://settings/siteData, type uptobox.com in the search-cookies field, and click "remove all shown" to see if it helps.

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 Thank you for your patience I'm afraid that didn't work. The spinning "Loading" icon again...

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje Do you have Opera's adblocking and tracking protection turned on for the site?

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 Yes, I have.

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje Try turning them off to see if they're causing the issue.

[Bodtje]

Bodtje @burnout426 last edited by

@burnout426 Wow! That was the culprit! What can I say? You were really very helpful. My gratitude is enormous.... Thank you and have a nice day.

[burnout426]

burnout426 Volunteer @Bodtje last edited by

@bodtje Woo hoo!

[leocg]

leocg Moderator Volunteer @Bodtje last edited by

@bodtje Next time just follow https://forums.opera.com/topic/43601/instructions-on-posting-about-problems-in-opera-for-windows/1, you could have solved the problem with it.