Problem with facebook login

[melzinharj]

melzinharj last edited by

Hello

I just updated opera to the last version 80.0.4170.63
Did a clean up in cookies with opera
After that I can't log in to facebook
FB is asking to confirm some steps:

1. confirm in another computer
2. ask a code by email
3. confirm recent comments

Get problems with all steps above, didn't get any email and every step it says "login is not approved" or "an error occured"
I did log in another computer with an old version of opera, logged in chrome in my computer and logged in my phone

If I try to log in opera then it screw facebook in chrome and I need to log in other device to get it back running.
Don't ask because I have no clue how 1 browser can interfere in another one! It just happens and facebook in chrome automatically loads a page asking to confirm those steps above.

My windows is 10
The other computer is an old notebook dell with windows 7

I don't know if the problem is with me or opera but it's odd I can login in other computer and chrome in this one and can't login with opera in the latest version.

Thank you
Amelia

[leocg]

leocg Moderator Volunteer @melzinharj last edited by

@melzinharj It seems that Facebook security system is thinking that your account is being hacked or something like that.

See if you can access using a private window.

[melzinharj]

melzinharj @leocg last edited by melzinharj

@leocg just tried and got the same errors

didnt get any email from FB asking me if it was me trying to login
I had problems in the past and always got an email, but til now, no email from them

sent a ticket to FB complaining about, but you know, there is no human there to help

thank you

[leocg]

leocg Moderator Volunteer @melzinharj last edited by

@melzinharj Did you check the spam folder in your email?

[iamfaizi]

iamfaizi @melzinharj last edited by

@melzinharj It just happen because when Facebook track unusual activity, the same issue happen with me when i switch from Chrome to Opera but my account recover just because of Mobile FB.

[melzinharj]

melzinharj @leocg last edited by

@leocg yes, several times

[melzinharj]

melzinharj @iamfaizi last edited by

@iamfaizi If so why I didn't get any email from FB asking me about suspicious activity in my account?
and had no problem login in chrome although it was screwed by trying to login in opera
in every step I tried to login in opera I got some error
I don't know, everything is too odd!

[leocg]

leocg Moderator Volunteer @melzinharj last edited by

@melzinharj Maybe the cookies cleanup has made a mess. Try using removing all cookies.

Also try, if needed, a clean Opera profile directory.