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    Can't adjust settings or preferences, no icons on speed dial, &c

    Opera for Mac
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    • jetdee
      jetdee last edited by

      Hello, I've been running Opera as my favourite browser ever since I purchased my new M1 Macbook Pro back in the spring. However, at least two months ago, I started having problems which, after several updates, have not improved and honestly the problem is becoming more frequent.

      Whenever I click on the "settings" icon in the top right corner, a sidebar comes up saying "page crashed". I can't check the settings, can't access the Preferences menu, can't view my history or downloads, and about half the time I click on a link in my email (especially if there's a download involved) the page will not come up and I get the "page crashed" error. (I cut and paste the link into Safari and it works just fine. I've been using this as a workaround the whole time, thinking it was just a bug and would be fixed, but still nothing.)

      Additionally, my Opera speed dial screen is blank. I can't access my bookmarks except through the menu, but all of my most important bookmarks are in Speed Dial and they've been missing for weeks. The browser still remembers that I've bookmarked something (because the heart appears next to bookmarks I keep on Speed Dial when I enter them manually), but this is really a problem because obviously I don't remember what I have bookmarked...which is the point of bookmarks.

      Also, I too am having the problem where I have to click a tab twice in order to exit it at all. Admittedly the least important of these gripes--but why is it a problem at all? This one issue has always been an issue with Opera on this new Mac--and wasn't with my previous Macbook. The issues described above however, all began after a particular update a couple of months ago and it's been screwed up ever since. Clearing the browsing data from the drop-down menu did not resolve any issues.

      Please help!!

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      • jetdee
        jetdee last edited by

        Seriously? No-one from Opera is monitoring this forum at all? How could I be the only person experiencing such a wide variety of complete failures?

        Reply Quote 0
          pastorwalt 1 Reply Last reply
        • pastorwalt
          pastorwalt @jetdee last edited by

          @jetdee try this
          Opera
          Preferences
          Advanced (bottom of easy setup screen)
          Start Page

          Everything you are looking for is here.

          If you need a screen shot I can email it to you because this is not letting me upload the picture

          Good luck

          Reply Quote 0
            jetdee 1 Reply Last reply
          • jetdee
            jetdee @pastorwalt last edited by jetdee

            @pastorwalt Thanks, but what I'm saying is that when I open Preferences, the screen is blank (or it gives me the "page crashed" error message). There is no way to select "Advanced", or to access anything else. Screen shot:
            Screenshot 2021-10-27 at 10.55.29.jpeg

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              leocg 1 Reply Last reply
            • leocg
              leocg Moderator Volunteer @jetdee last edited by

              @jetdee Did you try a recovery? And what about using a new clean profile directory?

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                jetdee 1 Reply Last reply
              • jetdee
                jetdee @leocg last edited by

                @leocg When I click on "Access and Recovery" I get a blank tab just like above.

                What's a clean profile directory? How do I do that?

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                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @jetdee last edited by

                  @jetdee The profile directory is where Opera stores your data. The idea of using a new one is to check if the problem isn't being caused by a broken profile.

                  In opera://about you can see the path to it. If you can't see it due to the issue, try checking in the regular places that MacOS used to store users data. There you look for a directory named Opera Software or just Opera and, probably inside of it, a folder named Opera Stable or just Opera. Rename that folder.

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                    jetdee 1 Reply Last reply
                  • jetdee
                    jetdee @leocg last edited by

                    @leocg Indeed, opera://about is blank for me. I searched my HD for any files associated with Opera and the only thing coming up is the application itself. I'm not sure how to find anything more.

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                    • jetdee
                      jetdee last edited by This post is deleted!
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