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  • @robhill Administrator privileges? Then that one is an "all users" install in your Program Files folder while the other is probably a single-user install in your user folder.

  • Hi

    Only seem to have one program file installed – but get 4 files when searching for “Opera browser” in c:\windows\WinSxS

    2 are X86 - one browser and one regbrowser

    2 are amd64 - ditto

    Does that give any clues?
    Can’t see anything in C:\Users|public or C:\users\rob that may help

    Regards

    Rob

  • While writing the last message a pop up asked if I want to install a new version of Opera.

    Said Yes

    Got message back - "Opera failed to install. Failed to obtain administrator-level execution privileges - Try again"

    Thinking about it this has happened before. Could this be the problem? Current version is 77.4054.254 which it installed on 19/07/21 according to the files history in program files x86/opera folder

  • @robhill Try running Opera as administrator, then go to menu > Update and recovery to check for updates.

    You can also try running the installer as administrator.

  • @leocg Hi. I checked my account on my laptop and it says - as I expected - I am set up as an administrator.

    Or do I need to do something else to run Opera as an administrator?

    Cheers

  • @robhill Right click on the shortcut/executable > Run as administrator.

  • @leocg Done that. Makes no difference. My preferred set of bookmarks on speed dial means when loading from scratch, delete two, move one, and add another. This works in background until I close Opera. But with that live, if I click on a link in an email it opens a new session and brings back the older version of bookmarks - even when running as administrator as proved earlier. Small difference - now no pop up saying new version available

  • @robhill Uninstall Opera keeping your data and install it again. Remember to uninstall all Opera instances listed.

    After that, download and install Opera again.

  • @leocg Thanks. How? How do I keep the data - and which data will it keep - my preferred bookmarks or the older set?

  • @robhill Which bookmarks are the 64-bit version?

  • @robhill said in Sticky speed dial bookmarks:

    Only seem to have one program file installed – but get 4 files when searching for “Opera browser” in c:\windows\WinSxS
    2 are X86 - one browser and one regbrowser
    2 are amd64 - ditto

    Those have nothing to do with Opera. When you search for opera browser, it'll find things that have opera and or browser in them. In this case, the results you get are a just a match for browser and have nothing to do with a web browser.

  • @robhill Just don't select the option to delete user data during the uninstall.

  • Opera profiles for the rob user account are in the "C:\Users\rob\AppData\Roaming\Opera Software" folder. The corresponding cache folders for those profiles are in "C:\Users\rob\AppData\Local\Opera Software".

    Opera installed for just the rob account should have its program files in the "C:\Users\rob\AppData\Local\Programs\Opera" folder.

    Opera installed for all users should be at "C:\Program Files\Opera" for 64-bit Opera and "C:\Program Files (x86)\Opera" for 32-bit Opera. Whether you run "C:\Program Files\Opera\launcher.exe" with the rob user or "C:\Users\rob\AppData\Local\Programs\Opera\launcher.exe" with the rob user or "C:\Program Files (x86)\Opera\launcher.exe" with the rob user, the profile that the Opera should use should be at "C:\Users\rob\AppData\Roaming\Opera Software\Opera Stable".

    In each Opera (the one with regular bookmarks and the one with old), goto the URL opera://about. On that page, look for the "install" and "profile" paths. That will tell you where things are at. Compare them with each to see if you really have 2 Operas installed and really have 2 different profiles.

    Anyway, in Windows, you want to goto Programs/Apps & Features and uninstall any Opera you see there. When you uninstall an Opera, you'll be asked if you want to also delete your data. Don't choose to so your Opera profile(s) are kept. Then, in Windows Explorer, you want to look for the "C:\Program Files\Opera" and "C:\Program Files (x86)\Opera" folders and delete those Opera folders if they're there. Then, you want to look in "C:\Users\rob\AppData\Local\Programs" for any Opera installations and delete those Opera folders. Then, you want to make sure you delete any Opera shortcuts form the rob desktop and start menu and unpin any Opera shortcuts from the taskbar.

    Then, in another browser, goto https://www.opera.com/download and download the 64-bit offline installer. Then, launch the installer, click "options", set "install path" to "C:\Program Files\Opera", set "install for" to "All users", check "Make Opera the default browser", and install.

    Then, you should have just one Opera installed properly. But, just to make sure it's the default browser, in Windows goto Default Programs/Apps and set it as the default browser.

    Then, if Opera doesn't load the correct speed dials when you start Opera, you probably have more than one profile folder in "C:\Users\rob\AppData\Roaming\Opera Software" where the wrong one is the default. For example, you might have "Opera Stable" and "Something else". In this case, you want to rename the "Opera Stable folder to "Opera Stable old" and rename "Something else" to "Opera Stable". Then, things should just work.

    Now, if after all that, if clicking a link in your email program/app still launches a new Opera Window when Opera is already open and still shows a different set of dial on the start page, something must be wrong with the email program. More details on what you're using would help.

  • @leocg Thanks. Will do

  • @burnout426 Thanks for these detailed instructions. Have printed them off and will do later. Hopefully web life will then return to normal. 🙂

  • @burnout426 Hi - me again

    Going through the first half of you instructions has the following results.

    Opera profiles for the rob user account are in the "C:\Users\rob\AppData\Roaming\Opera Software\Opera Stable" folder.

    The corresponding cache folders for those profiles are in "C:\Users\rob\AppData\Local\Opera Software\Opera Stable".

    Opera installed for just the rob account should have its program files in the "C:\Users\rob\AppData\Local\Programs\Opera" folder. - Nothing there

    Opera installed for all users should be at "C:\Program Files\Opera" for 64-bit Opera - Nothing there

    and "C:\Program Files (x86)\Opera" for 32-bit Opera. - Yes .

    Whether you run "C:\Program Files\Opera\launcher.exe" with the rob user or "C:\Users\rob\AppData\Local\Programs\Opera\launcher.exe" with the rob user or - Can not as nothing there

    "C:\Program Files (x86)\Opera\launcher.exe" with the rob user, the profile that the Opera should use should be at "C:\Users\rob\AppData\Roaming\Opera Software\Opera Stable". - Yes

    In each Opera (the one with regular bookmarks and the one with old), goto the URL opera://about. On that page, look for the "install" and "profile" paths. That will tell you where things are at. Compare them with each to see if you really have 2 Operas installed and really have 2 different profiles.

    There is only one - but something is sticky. Using my adjusted bookmarks version - i.e. open Opera and delete, move and add the bookmarks I want (Which I have to do every time I open a new session at the start of the day) - I get the expected results as those that work above.

    Using a link in an email it opens another session of Opera, with the older bookmarks/shortcuts - and gives exactly the same results

    One installation - 32bit - for All Users - version 77.0.4054.254 - though just checked that literally just a second ago and it did an update to .256 - 100% complete - go figure!

    What is/was consistent is that there were a few files with todays date in the profile folders, but then after that 7th May or earlier - was that the first update that didn't work - which has appeared to happen a few times now - and has left something not quite completed.

    I think it may still be an idea to uninstall the 32 bit version and then download and install the 64 bit version - the about page is reporting my system as Windows 10 - 64 bit

    Do you agree?

    Cheers

    Rob

  • @burnout426 Me again!!

    After all the last response - I have done opera://about three times. Each tine it tries to update to .277 - seems to import okay but then fails to update - fails to get administrator execution privileges - even though I am the administrator on this machine.

    Do about again and it's still showing .256

    Looking more like uninstall and bring in the 64 bit version

  • What email program are you clicking the link in that opens up Opera?

  • @robhill said in Sticky speed dial bookmarks:

    Looking more like uninstall and bring in the 64 bit version

    Sounds like a good idea.

    Then, if that alone doesn't fix things, you can do some testing with a new Opera profile.

    Try this with your good Opera session:

    • Back up your open tabs. Right-click on the tab bar and choose "save all tabs to speed dial folder" or right-click on a tab, goto "save" and choose "all tabs to a speed dial folder. If you use workspaces, do this for each workspace.

    • Back up your bookmarks and speed dials. Goto the URL opera://bookmarks and use the drop-down at the bottom left to export your bookmarks to an HTML file named "operabookmarks.html".

    • Goto URL opera://settings/passwords, click the 3 vertical dots to the right of "saved passwords" and choose to export your passwords to a csv file named "operapasswords.csv".

    • Close Opera and rename the "Opera Stable" folders in "C:\Users\rob\AppData\Roaming\Opera Software" and "C:\Users\rob\AppData\Local\Opera Software" to "Opera Stable Backup".

    • Start Opera (directly). It will create a fresh profile.

    • Goto the URL opera://flags/#PasswordImport, enable the import flag, and restart Opera.

    • Goto the URL opera://settings/passwords, click the 3 vertical dots to the right of "saved passwords" and choose to import the operapasswords.csv file you previously exported.

    • Goto the URL opera://settings/importData, select "Bookmarks HTML" in the drop-down and choose to import operabookmarks.html that you previously exported.

    • Goto the URL opera://startpage (the speed dial page), right-click on the folder you created with "save all tabs to speed dial folder" and choose "open all in tabs". If you make use of workspaces, make sure to recreate the missing workspaces and then use "open all in tabs" for each extra speed dial folder you previously created while being in the corresponding workspace.

  • @burnout426 Aaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaagggggghhhhhhhhhhhhhhhhhh!!

    I have run the uninstall 4 times and it won't go. The progress bar gets to about 90% and the progress pop up disappears and everything is still there in the apps list (v.256 - 21/7) and in Program files (x856)

    How do I get rid of it?

    About to throw laptop out of the window!