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    [Solved]Problem with videos after updating windows.

    Opera for Windows
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    • LyraKush
      LyraKush last edited by leocg

      Hello everyone, first I apologize for my English, it is not my native language.

      After a windows update on 18th March, I'm not able to see some videos on some sites, the twitch I can't see giving Error # 4000, today I went to see a news site and a message also appears "Unfortunately, we were unable to find a video that is compatible with your device."YouTube works fine.

      I had this problem when I formatted and installed Windows 10 N, but was solved by installing a microsoft media package.

      I would like a help, I looked on the internet but don't found nothing. I have already reinstalled the opera and nothing.

      Thanks for any help.

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @LyraKush last edited by

        @lyrakush Do you still have Windows N?

        Reply Quote 0
          LyraKush 1 Reply Last reply
        • LyraKush
          LyraKush @leocg last edited by LyraKush

          @leocg Yes
          my html5 test: http://html5test.com/s/892fd1526990554b.html

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @LyraKush last edited by

            @lyrakush Try reinstalling the media pack.

            Reply Quote 0
              LyraKush 1 Reply Last reply
            • LyraKush
              LyraKush @leocg last edited by

              @leocg said in Problem with videos after updating windows.:

              media pack

              I already tried

              Reply Quote 0
                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @LyraKush last edited by

                @lyrakush Did you try uninstall it first?

                Reply Quote 0
                  LyraKush 2 Replies Last reply
                • LyraKush
                  LyraKush @leocg last edited by

                  @leocg yeap, i think the only away is reinstall the windows

                  Reply Quote 0
                    1 Reply Last reply
                  • LyraKush
                    LyraKush @leocg last edited by

                    @leocg Solved. The problem was that I had to update the Media Feature Pack right from the windows itself, to install the Media Feature Pack in Windows 10, version 20H2, navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature and find the Media Feature Pack in the list of available Optional Features

                    Thanks.

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