[Solved]Problem with videos after updating windows.

[LyraKush]

LyraKush last edited by leocg

Hello everyone, first I apologize for my English, it is not my native language.

After a windows update on 18th March, I'm not able to see some videos on some sites, the twitch I can't see giving Error # 4000, today I went to see a news site and a message also appears "Unfortunately, we were unable to find a video that is compatible with your device."YouTube works fine.

I had this problem when I formatted and installed Windows 10 N, but was solved by installing a microsoft media package.

I would like a help, I looked on the internet but don't found nothing. I have already reinstalled the opera and nothing.

Thanks for any help.

[leocg]

leocg Moderator Volunteer @LyraKush last edited by

@lyrakush Do you still have Windows N?

[LyraKush]

LyraKush @leocg last edited by LyraKush

@leocg Yes
my html5 test: http://html5test.com/s/892fd1526990554b.html

[leocg]

leocg Moderator Volunteer @LyraKush last edited by

@lyrakush Try reinstalling the media pack.

[LyraKush]

LyraKush @leocg last edited by

@leocg said in Problem with videos after updating windows.:

media pack

I already tried

[leocg]

leocg Moderator Volunteer @LyraKush last edited by

@lyrakush Did you try uninstall it first?

[LyraKush]

LyraKush @leocg last edited by

@leocg yeap, i think the only away is reinstall the windows

[LyraKush]

LyraKush @leocg last edited by

@leocg Solved. The problem was that I had to update the Media Feature Pack right from the windows itself, to install the Media Feature Pack in Windows 10, version 20H2, navigate to Settings > Apps > Apps and Features > Optional Features > Add a Feature and find the Media Feature Pack in the list of available Optional Features

Thanks.