Can't use opera sync

[neetesha]

neetesha last edited by

@JLLL said in Can't use opera sync:

Huawei Nova 7

Yes, We can see your account in the system and it seems to be fine. Are you able to login to sync.opera.com using browser?

[JLLL]

JLLL @neetesha last edited by

@neetesha yes, browser on windows 10 is ok, but opera on android is not working.

My bookmarks were imported from chrome on the pc.

[neetesha]

neetesha last edited by

@JLLL Please try this and let me know if this is solving your issue.

1. Open sync.opera.com in OFA browser (not from "sync and back up" but from browser addressbar)
2. Click on top left icon in address bar and navigate to "site settings"
3. Choose "Clear data" (This will clear data only for sync.opera.com)
4. Go to "Sync and backup" and try to sign in.

Regards
Opera Team

[JLLL]

JLLL @neetesha last edited by

@neetesha

Hi, the top left button is data saving. There is no site setting.

[neetesha]

neetesha last edited by

@JLLL Yes, beside it, there is a padlock icon. If you click on that padlock icon, you may see "Site settings" button link there.

[JLLL]

JLLL @neetesha last edited by

@neetesha

Ok. i solved the problem, clear all opera data in android app setting, or just unistall and install again, then,

Do not try to sync from the bookmark, it got bug there, but go to the bottom right opera button, then click settings, then "sync and backup"

[husein1993]

husein1993 last edited by

This isn't exactly a solution. Doing so will delete all the preexisting data you are unable to sync. I had to manually copy hundreds of bookmarks and speed dial links before uninstalling and reinstalling the app. It did work, but I had to sacrifice hours of manual backup.

[leocg]

leocg Moderator Volunteer @husein1993 last edited by

@husein1993 Sync, like any synchronization service, is not a backup service. So, removing your synced data will cause no issue other than have to upload the data to the servers again.