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    [Solved]I cannot see some videos in Opera

    Opera for Windows
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    • cafuar
      cafuar last edited by leocg

      Some videos don't appear in opera but work well in other browsers:
      Opera 67.0.3575.97 windows 10 v.1909Captura.JPG
      Thanks in advance

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @cafuar last edited by

        @cafuar Already tried disabling extensions and adblocker as in the instructions?
        Any examples of pages where the problem happens?

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        • cafuar
          cafuar last edited by

          the URL is: https://vertele.eldiario.es/noticias/Quique-San-Francisco-coronavirus-politico_0_2217678232.html

          In OPERA without adblocker:
          e866610b-e823-44af-8d45-094a813172ef-image.png

          In another browser WITH adblocker:

          4f43b1a8-62e0-49f8-93ac-96798ae2202e-image.png

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            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @cafuar last edited by

            @cafuar I can see the video here. Did you try disabling your extensions?

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            • burnout426
              burnout426 Volunteer last edited by

              Does the video play when you visit it directly via https://www.lasexta.com/embed/quique-san-francisco-sobre-la-crisis-del-coronavirus-es-vergonzoso-el-gobierno-porque-lo-sabia-desde-enero-y-autorizo-manifestaciones-lamentables/video/7/2020/03/29/5e80c2e07ed1a82eb600eec8?

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                cafuar 1 Reply Last reply
              • A Former User
                A Former User last edited by

                Same happen to me, i can't see Live stream Video on Youtube

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                  leocg 1 Reply Last reply
                • cafuar
                  cafuar @burnout426 last edited by

                  @burnout426
                  Yes, the video plays without problem.

                  Reply Quote 1
                    1 Reply Last reply
                  • burnout426
                    burnout426 Volunteer last edited by

                    Something's blocking it when you're loading the page it seems. I can have VPN, adblocking, and tracking protection on and the video on the page still loads fine. Have any extensions installed? Try loading the page in a private window to see if there's any difference.

                    Did you mess with any flags at the URL opera://flags?

                    Reply Quote 0
                      cafuar 1 Reply Last reply
                    • cafuar
                      cafuar @burnout426 last edited by

                      @burnout426 I didnt touch any flag. In fact, I didnt know the existence of that option in the browser.
                      I cannot see the video in a private page:

                      Captura.JPG

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                      • leocg
                        leocg Moderator Volunteer @Guest last edited by

                        @quochieuvnn Seems a different issue, so please create a topic for it.

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                          cafuar 1 Reply Last reply
                        • burnout426
                          burnout426 Volunteer last edited by

                          Goto the URL opera://extensions. Do you have any extensions installed? If so, disable them to see how things work then.

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                            cafuar 1 Reply Last reply
                          • cafuar
                            cafuar @burnout426 last edited by

                            @burnout426 I have disabled all extensions, then close and open the browser and the behavior is the same: the video doesn't appear.

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                              burnout426 1 Reply Last reply
                            • cafuar
                              cafuar @leocg last edited by

                              @leocg mmm... a name for the issue?

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                                leocg 1 Reply Last reply
                              • leocg
                                leocg Moderator Volunteer @cafuar last edited by

                                @cafuar See https://forums.opera.com/post/204628

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                                • burnout426
                                  burnout426 Volunteer @cafuar last edited by

                                  @cafuar said in I cannot see some videos in Opera:

                                  @burnout426 I have disabled all extensions, then close and open the browser and the behavior is the same: the video doesn't appear.

                                  Do another test. Download the Opera installer, launch it, click "options", set "install path" to a folder named "Opera Test" on your desktop, set "install for" to "standalone installation", uncheck "import data from default browser", and install.

                                  Test in that Opera, but do not enable extensions, VPN, adblocking, tracking protection or Opera Sync.

                                  Does the video play then? If not, do you happen to have an "N" edition of Windows 10? If so, you also need https://www.microsoft.com/en-us/software-download/mediafeaturepack. I don't see one for 1909 Windows 10, but there's 1903 that may work. Not sure.

                                  Also, goto https://html5test.com/ in Opera and check what it says for h.264 support in the Video section and AAC support in the audio section. Also, expand the video and audio codecs sections under the Streaming section to check h.264 and AAC support there.

                                  Also, goto https://bitmovin.com/demos/drm and see if that video plays for you. Also, under the video, see what it says for MSE and EME support.

                                  If you don't have an "N" edition of Windows 10 and Opera is failing h.264 and AAC tests, it could be due to a recent Windows update. Maybe one didn't get installed right. Or, you're experiencing https://www.forbes.com/sites/gordonkelly/2020/03/28/microsoft-windows-10-warning-crashes-boot-problems-no-internet-wifi-upgrade-windows-10-free/.

                                  Also, test standalone installations of Opera Beta and Opera Developer from https://www.opera.com/download.

                                  Also, temporarily create a new user account on Windows and test Opera there, just to see if it's an issue limited to your user account.

                                  Reply Quote 1
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                                  • cafuar
                                    cafuar last edited by

                                    @burnout426 said in I cannot see some videos in Opera:

                                    Do another test. Download the Opera installer, launch it, click "options", set "install path" to a folder named "Opera Test" on your desktop, set "install for" to "standalone installation", uncheck "import data from default browser", and install.
                                    Test in that Opera, but do not enable extensions, VPN, adblocking, tracking protection or Opera Sync.

                                    After this, in this installation the video plays ok.!

                                    Reply Quote 1
                                      burnout426 1 Reply Last reply
                                    • burnout426
                                      burnout426 Volunteer @cafuar last edited by

                                      @cafuar Hmm. Maybe there's an extension you have installed that interferes with Opera even though it's disabled. It's happened before.

                                      Or, you could try going to the URL opera://settings/reset to reset your Opera settings. You'll lose your extensions and their settings, so if you decide to do this, you might as well uninstall each of your extensions one by one and test after each uninstall first to see if one of the extensions is causing the problem. Then if that doesn't help, you could just reset Opera's settings.

                                      Another thing you can do (and even do before resetting Opera) is to download the Opera installer, launch it, click "options", set "install path" to your current Opera so that it says "upgrade", adjust the other options you want and install. If you have a messed-up Opera installation, this could repair it.

                                      Reply Quote 0
                                        cafuar 1 Reply Last reply
                                      • cafuar
                                        cafuar @burnout426 last edited by

                                        @burnout426 I reset Opera with opera://settings/reset , then reinstalled the extensions, adblocker, synchronization... and now I can see the video!!
                                        The problem has been solved.
                                        Thank you very much!

                                        Reply Quote 1
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