[BUG] Opera won't check for updates - invalid params and unable to prepare update checker runtime

[no-name-opera]

no-name-opera last edited by

Opera doesn't check for updates, either on the About Opera page nor on the Update & Recovery page. When I run opera_autoupdate.exe, I see in the logs:

[20412:15260:0110/113335.943:48775718:ERROR:autoupdate_checker.cc(323)] Invalid params.
[20412:15260:0110/113335.943:48775718:ERROR:autoupdate_checker.cc(137)] Unable to prepare update checker runtime.

You can also see on one of the screen prints the Check for update button is greyed out:

Tried reinstalling multiple times, including using offline.

Version: 66.0.3515.27 (although it's been happening for the last few versions - not sure how many back)

[no-name-opera]

no-name-opera last edited by

Just installed 66.0.3515.36. Problem still exists.

[no-name-opera]

no-name-opera last edited by

And the problem also exists in 66.0.3515.44. Is there a better place for me to post this bug so it gets visibility? I would think it would be important.

[leocg]

leocg Moderator Volunteer @no-name-opera last edited by

@no-name-opera Did you try using a clean profile?

[no-name-opera]

no-name-opera @leocg last edited by

@leocg I did. I also tried installing just the stand-alone version. Same problem. Other thoughts on how to troubleshoot?

[leocg]

leocg Moderator Volunteer @no-name-opera last edited by

@no-name-opera Maybe something is blocking Opera's autoupdater?

[no-name-opera]

no-name-opera @leocg last edited by

@leocg That might be true but my challenge is how to troubleshoot what is blocking. Is there any command (in Windows) or startup flag that can generate a complete log of what it's trying to do and where it's getting rejected?

[leocg]

leocg Moderator Volunteer @no-name-opera last edited by

@no-name-opera Try disabling antivirus, firewalls and related software.

[no-name-opera]

no-name-opera @leocg last edited by

@leocg Already tried disabling everything.

[no-name-opera]

no-name-opera last edited by

I doubt this will help troubleshoot but, when I updated to 66.0.3515.44, I see this in the debug log:

[0123/100111.306:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name prod, discarding value OperaDesktop
[0123/100111.306:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ver, discarding value 66.0.3515.36
[0123/100111.307:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name channel, discarding value Stable
[0123/100111.307:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ptype, discarding value renderer
[0123/100113.650:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name prod, discarding value OperaDesktop
[0123/100113.650:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ver, discarding value 66.0.3515.36
[0123/100113.654:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name channel, discarding value Stable
[0123/100113.654:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ptype, discarding value renderer

[zalex108]

zalex108 last edited by

Try Fiddler app, once the blocked URLs / IPs appear, search them on HOSTS file, router blocking tab, change DNS...

--
"Off topic Tip"
Follow the Signature's BackUp | Reset link.
Take the opportunity to start a Backup plan, even create a Template Profile.

SyncBack | Synkron helps.

---

Windows 7 (x64)
Opera Test profile | Opera Back up | Reset

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

[no-name-opera]

no-name-opera @zalex108 last edited by

@zalex108 Well, isn't that a neat little tool. Thanks for the suggestion. However, it doesn't show any errors - HTTP 200 across the board, including http://autoupdate.geo.opera.com:443 (which, I assume, is the auto-updater pinging) and http://extension-updates.opera.com:443. What's confusing is that these use http as the scheme but go over port 443 (secure). I'm sure there's a reason but that's the only noticeable oddity. Other thoughts?

[zalex108]

zalex108 @no-name-opera last edited by

@no-name-opera

I don't know.

Try pinging them.
If they showed as non blocked should respond then is quite extrange.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

[no-name-opera]

no-name-opera @zalex108 last edited by

@zalex108 Here are the results:

PS C:\> Test-NetConnection autoupdate.geo.opera.com                                                                     
ComputerName           : autoupdate.geo.opera.com
RemoteAddress          : 37.228.108.132
InterfaceAlias         : Wi-Fi
SourceAddress          : 192.168.1.9
PingSucceeded          : True
PingReplyDetails (RTT) : 38 ms

PS C:\> Test-NetConnection autoupdate.geo.opera.com -port 443                                                           

ComputerName     : autoupdate.geo.opera.com
RemoteAddress    : 37.228.108.132
RemotePort       : 443
InterfaceAlias   : Wi-Fi
SourceAddress    : 192.168.1.9
TcpTestSucceeded : True

PS C:\> Test-NetConnection http://autoupdate.geo.opera.com -port 443
WARNING: Name resolution of http://autoupdate.geo.opera.com failed


ComputerName   : http://autoupdate.geo.opera.com
RemoteAddress  :
InterfaceAlias :
SourceAddress  :
PingSucceeded  : False

PS C:\> Test-NetConnection http://autoupdate.geo.opera.com
WARNING: Name resolution of http://autoupdate.geo.opera.com failed


ComputerName   : http://autoupdate.geo.opera.com
RemoteAddress  :
InterfaceAlias :
SourceAddress  :
PingSucceeded  : False

PS C:\> Test-NetConnection https://autoupdate.geo.opera.com -port 443
WARNING: Name resolution of https://autoupdate.geo.opera.com failed


ComputerName   : https://autoupdate.geo.opera.com
RemoteAddress  :
InterfaceAlias :
SourceAddress  :
PingSucceeded  : False

[leocg]

leocg Moderator Volunteer @no-name-opera last edited by

@no-name-opera Is your connection set as limited by chance?

[no-name-opera]

no-name-opera @leocg last edited by no-name-opera

@leocg I'm sorry but I don't understand the question. I'm not aware of any setting in Opera to limit the connection (and I just did a search to check). And I've tried the update with VPN both on and off. If you're referring to Windows overall, no, I don't have any limits set (as far as I know) and have more than ample connection speed. Can you be more specific please?

[zalex108]

zalex108 last edited by

Do you have a custom Hosts file or DNS?

Try disabling the Hosts file and with Google DNS 8.8.8.8 or Open 1.1.1.1.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

[no-name-opera]

no-name-opera @zalex108 last edited by

@zalex108 I had a custom Hosts file to block much of Microsoft's crap tracking but just got rid of it and also tried Google DNS. Same problem.

[A Former User]

A Former User @no-name-opera last edited by

@no-name-opera Google 's dns was act 'n up earlier..

open dns is work 'n
208.67.222.222
208.67.220.220

[no-name-opera]

no-name-opera @Guest last edited by

@nvmjustagirl Sadly, same problem.