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    [BUG] Opera won't check for updates - invalid params and unable to prepare update checker runtime

    Opera for Windows
    bug update
    5
    76
    55581
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    • no-name-opera
      no-name-opera @leocg last edited by

      @leocg That might be true but my challenge is how to troubleshoot what is blocking. Is there any command (in Windows) or startup flag that can generate a complete log of what it's trying to do and where it's getting rejected?

      Reply Quote 0
        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @no-name-opera last edited by

        @no-name-opera Try disabling antivirus, firewalls and related software.

        Reply Quote 0
          no-name-opera 1 Reply Last reply
        • no-name-opera
          no-name-opera @leocg last edited by

          @leocg Already tried disabling everything.

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            1 Reply Last reply
          • no-name-opera
            no-name-opera last edited by

            I doubt this will help troubleshoot but, when I updated to 66.0.3515.44, I see this in the debug log:

            [0123/100111.306:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name prod, discarding value OperaDesktop
            [0123/100111.306:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ver, discarding value 66.0.3515.36
            [0123/100111.307:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name channel, discarding value Stable
            [0123/100111.307:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ptype, discarding value renderer
            [0123/100113.650:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name prod, discarding value OperaDesktop
            [0123/100113.650:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ver, discarding value 66.0.3515.36
            [0123/100113.654:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name channel, discarding value Stable
            [0123/100113.654:WARNING:minidump_to_upload_parameters.cc(67)] duplicate annotation name ptype, discarding value renderer
            
            Reply Quote 0
              1 Reply Last reply
            • zalex108
              zalex108 last edited by

              Try Fiddler app, once the blocked URLs / IPs appear, search them on HOSTS file, router blocking tab, change DNS...

              --
              "Off topic Tip"
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              Take the opportunity to start a Backup plan, even create a Template Profile.

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              Opera Test profile | Opera Back up | Reset

              "You cannot know the meaning of your life until you are connected to the power that created you". 路 Shri Mataji Nirmala Devi

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                no-name-opera 1 Reply Last reply
              • no-name-opera
                no-name-opera @zalex108 last edited by

                @zalex108 Well, isn't that a neat little tool. Thanks for the suggestion. However, it doesn't show any errors - HTTP 200 across the board, including http://autoupdate.geo.opera.com:443 (which, I assume, is the auto-updater pinging) and http://extension-updates.opera.com:443. What's confusing is that these use http as the scheme but go over port 443 (secure). I'm sure there's a reason but that's the only noticeable oddity. Other thoughts?

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                  zalex108 1 Reply Last reply
                • zalex108
                  zalex108 @no-name-opera last edited by

                  @no-name-opera

                  I don't know.

                  Try pinging them.
                  If they showed as non blocked should respond then is quite extrange. 馃

                  馃懢

                  "You cannot know the meaning of your life until you are connected to the power that created you". 路 Shri Mataji Nirmala Devi

                  Reply Quote 0
                    no-name-opera 1 Reply Last reply
                  • no-name-opera
                    no-name-opera @zalex108 last edited by

                    @zalex108 Here are the results:

                    PS C:\> Test-NetConnection autoupdate.geo.opera.com                                                                     
                    ComputerName           : autoupdate.geo.opera.com
                    RemoteAddress          : 37.228.108.132
                    InterfaceAlias         : Wi-Fi
                    SourceAddress          : 192.168.1.9
                    PingSucceeded          : True
                    PingReplyDetails (RTT) : 38 ms
                    
                    PS C:\> Test-NetConnection autoupdate.geo.opera.com -port 443                                                           
                    
                    ComputerName     : autoupdate.geo.opera.com
                    RemoteAddress    : 37.228.108.132
                    RemotePort       : 443
                    InterfaceAlias   : Wi-Fi
                    SourceAddress    : 192.168.1.9
                    TcpTestSucceeded : True
                    
                    PS C:\> Test-NetConnection http://autoupdate.geo.opera.com -port 443
                    WARNING: Name resolution of http://autoupdate.geo.opera.com failed
                    
                    
                    ComputerName   : http://autoupdate.geo.opera.com
                    RemoteAddress  :
                    InterfaceAlias :
                    SourceAddress  :
                    PingSucceeded  : False
                    
                    PS C:\> Test-NetConnection http://autoupdate.geo.opera.com
                    WARNING: Name resolution of http://autoupdate.geo.opera.com failed
                    
                    
                    ComputerName   : http://autoupdate.geo.opera.com
                    RemoteAddress  :
                    InterfaceAlias :
                    SourceAddress  :
                    PingSucceeded  : False
                    
                    PS C:\> Test-NetConnection https://autoupdate.geo.opera.com -port 443
                    WARNING: Name resolution of https://autoupdate.geo.opera.com failed
                    
                    
                    ComputerName   : https://autoupdate.geo.opera.com
                    RemoteAddress  :
                    InterfaceAlias :
                    SourceAddress  :
                    PingSucceeded  : False
                    
                    Reply Quote 0
                      leocg 1 Reply Last reply
                    • leocg
                      leocg Moderator Volunteer @no-name-opera last edited by

                      @no-name-opera Is your connection set as limited by chance?

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                        no-name-opera 1 Reply Last reply
                      • no-name-opera
                        no-name-opera @leocg last edited by no-name-opera

                        @leocg I'm sorry but I don't understand the question. I'm not aware of any setting in Opera to limit the connection (and I just did a search to check). And I've tried the update with VPN both on and off. If you're referring to Windows overall, no, I don't have any limits set (as far as I know) and have more than ample connection speed. Can you be more specific please?

                        Reply Quote 0
                          leocg 1 Reply Last reply
                        • zalex108
                          zalex108 last edited by

                          Do you have a custom Hosts file or DNS?

                          Try disabling the Hosts file and with Google DNS 8.8.8.8 or Open 1.1.1.1.

                          "You cannot know the meaning of your life until you are connected to the power that created you". 路 Shri Mataji Nirmala Devi

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                            no-name-opera 1 Reply Last reply
                          • no-name-opera
                            no-name-opera @zalex108 last edited by

                            @zalex108 I had a custom Hosts file to block much of Microsoft's crap tracking but just got rid of it and also tried Google DNS. Same problem.

                            Reply Quote 0
                              A Former User 1 Reply Last reply
                            • A Former User
                              A Former User @no-name-opera last edited by

                              @no-name-opera Google 's dns was act 'n up earlier..

                              open dns is work 'n
                              208.67.222.222
                              208.67.220.220

                              Reply Quote 0
                                no-name-opera 1 Reply Last reply
                              • no-name-opera
                                no-name-opera @Guest last edited by

                                @nvmjustagirl Sadly, same problem.

                                Reply Quote 0
                                  A Former User 1 Reply Last reply
                                • A Former User
                                  A Former User @no-name-opera last edited by A Former User

                                  @no-name-opera Log Name: System
                                  Source: Microsoft-Windows-DNS-Client
                                  Date: 9/29/2019 2:00:19 PM
                                  Event ID: 1014
                                  Task Category: (1014)
                                  Level: Warning
                                  Keywords: (268435456)
                                  User: NETWORK SERVICE
                                  Computer:
                                  Description:
                                  Name resolution for the name translate.google.com timed out after none of the configured DNS servers responded.
                                  Event Xml:
                                  <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

                                  so i switched to a different Dns today..

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                                    1 Reply Last reply
                                  • leocg
                                    leocg Moderator Volunteer @no-name-opera last edited by

                                    @no-name-opera I mean on Windows.

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                                      no-name-opera 1 Reply Last reply
                                    • no-name-opera
                                      no-name-opera @leocg last edited by

                                      @leocg Thanks for the clarification - no, I don't have any limits set on Windows. Is there some specific setting you suspect? I'll be happy to check it.

                                      Reply Quote 0
                                        A Former User leocg 2 Replies Last reply
                                      • A Former User
                                        A Former User @no-name-opera last edited by A Former User

                                        @no-name-opera i see your ealier pings didint work..

                                        have ya done a Command prompt random ping (to n e where) to make sure the ping 'n part works..

                                        Reply Quote 0
                                          no-name-opera 1 Reply Last reply
                                        • no-name-opera
                                          no-name-opera @Guest last edited by

                                          @nvmjustagirl Actually, some of the pings did work, which you can see in the post - I included the pings that didn't in case that lent any clues.

                                          Reply Quote 0
                                            A Former User 2 Replies Last reply
                                          • A Former User
                                            A Former User @no-name-opera last edited by

                                            @no-name-opera i ssee @ the when looking i saw these one and not the rest..
                                            ComputerName : http://autoupdate.geo.opera.com
                                            RemoteAddress :
                                            InterfaceAlias :
                                            SourceAddress :
                                            PingSucceeded : False

                                            PS C:> Test-NetConnection https://autoupdate.geo.opera.com -port 443
                                            WARNING: Name resolution of https://autoupdate.geo.opera.com failed

                                            me blind sumtimes lol

                                            Reply Quote 0
                                              1 Reply Last reply
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