password error

[A Former User]

A Former User last edited by

do not accept my account password, what do I do?

[leocg]

leocg Moderator Volunteer @Guest last edited by

@lspfloripa Did you try the old password as the text says?

[A Former User]

A Former User last edited by

I changed the old password because I could not remember

[A Former User]

A Former User last edited by

and now does not sync with the new password

[leocg]

leocg Moderator Volunteer @Guest last edited by

@lspfloripa Have you ever set up a passphrase? If so, try using it. If not, try your OS password.

[A Former User]

A Former User last edited by

I did not set up a passphrase and the operating system password does not

[leocg]

leocg Moderator Volunteer @Guest last edited by

@lspfloripa Then try resetting your synced data.

[A Former User]

A Former User last edited by

If I redefine sychronization I lose what is saved?

I can not lose saved passwords

[leocg]

leocg Moderator Volunteer @Guest last edited by

@lspfloripa Yes, everything on the sync servers will be removed but you will keep your data locally.
Just remember to logout from Sync to avoid problems.

[A Former User]

A Former User last edited by

ok thanks