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    Opera Browser Assistant?

    Opera for Windows
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    • A Former User
      A Former User last edited by

      For some reason my initial post was greyed out for this topic as if the moderator wanted it to be deleted or it did not meet the rules etc of the forum, if this is so I apologise. I did not receive any replys to my email address which is odd. I had downloaded Opera via the link on the Opera blog page right hand side, Windows 64 bit, no third party involvement. I have since done a disk revert and I will now try and download it from the ftp site. If the assistant reappears afterwards thats the end of Opera for me.

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        leocg 1 Reply Last reply
      • leocg
        leocg Moderator Volunteer @Guest last edited by

        @mike88 Your other topic was merged into this one.

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        • A Former User
          A Former User last edited by

          I downloaded from the ftp site, same Opera Assistant is shown in startup but it was not present in the previous installation version that I had of Opera.I believe about six thousand people have read these posts but no one from Opera has had the decency to reply. Perhaps they are all drinking coffee and looking forward to the weekend. As for me failing a fully detailed explanation of Opera Assistant it will be goodbye to Opera from me, whilst I trial run another browser.

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            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @Guest last edited by

            @mike88 Did you remove all traces of the previous installation of Opera, including the browser assistant?

            What file did you use to install Opera?

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            • ruetzelberg
              ruetzelberg last edited by ruetzelberg This post is deleted!
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              • A Former User
                A Former User last edited by leocg

                As I have stated the previous version did not have the assistant.Then from the ftp site I downloaded Opera 67.0.3575.31 setupx64.exe and then I checked in startup and the assistant was there. But It Gets Worse , I then thought I'm going to remove this latest version of Opera which I did through the normal Windows 10 "Add & Remove" menu, guess what, Opera went so did the Assistant (as expected) but it also took away my battery check utility from startup as well ! Since that experience I reverted my drive to an earlier version of Opera, uninstalled that and I have no assistant and my battery check utility is still present in startup. So judge for yourself , everything points to Opera and it may be a long long time before i return to the program if I ever do so.

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                  leocg 1 Reply Last reply
                • leocg
                  leocg Moderator Volunteer @Guest last edited by

                  @mike88 Please avoid shouting

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    Okay, just noticed it listed in Task Manager > Startup. Its path relates to Opera developer.

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                      burnout426 1 Reply Last reply
                    • A Former User
                      A Former User last edited by

                      When Windows 7 booted up, Opera Browser Assistant has stopped working. Here's the technical details:

                      Description
                      Faulting Application Path: C:\Users\Teacher\AppData\Local\Programs\Opera\assistant\browser_assistant.exe
                      Problem signature
                      Problem Event Name: APPCRASH
                      Application Name: browser_assistant.exe
                      Application Version: 60.0.3255.170
                      Application Timestamp: 5d01d850
                      Fault Module Name: browser_assistant.exe
                      Fault Module Version: 60.0.3255.170
                      Fault Module Timestamp: 5d01d850
                      Exception Code: c0000005
                      Exception Offset: 000077db
                      OS Version: 6.1.7601.2.1.0.256.4
                      Locale ID: 1033
                      Additional Information 1: 0a9e
                      Additional Information 2: 0a9e372d3b4ad19135b953a78882e789
                      Additional Information 3: 0a9e
                      Additional Information 4: 0a9e372d3b4ad19135b953a78882e789
                      
                      
                      Extra information about the problem
                      Bucket ID: 149171724
                      

                      Can anyone find the solution?

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                      • A Former User
                        A Former User @leocg last edited by

                        @leocg i havent use a third party software but it's there in startup apps

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                          leocg 1 Reply Last reply
                        • leocg
                          leocg Moderator Volunteer @Guest last edited by

                          @thegeneral Yes, it seems that the assistant is being installed even on regular installations/upgrades.

                          Don't know if it is some bug or if it will be the default from now on.

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                            A Former User 1 Reply Last reply
                          • A Former User
                            A Former User @leocg last edited by

                            @leocg also autoupdate is showing up in download folder of windows explorer

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                              leocg 1 Reply Last reply
                            • leocg
                              leocg Moderator Volunteer @Guest last edited by

                              @thegeneral Has nothing to do with thi stopic and was discussed somewhere else already, including some explanation and possible solution if I remember correctly.

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                                A Former User 1 Reply Last reply
                              • A Former User
                                A Former User @leocg last edited by

                                @leocg yea and it didn't help and shouldn't be happening

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                                  leocg 1 Reply Last reply
                                • leocg
                                  leocg Moderator Volunteer @Guest last edited by

                                  @thegeneral Never saw it happening here. Anyway, that discussion doesn't belong here so let's end it.

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                                  • burnout426
                                    burnout426 Volunteer @leocg last edited by

                                    @leocg I have the startup entry too. It was coming from "HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\Microsoft\Windows\CurrentVersion\Run" and was pointing to "C:\Program Files\Opera developer\assistant\browser_assistant.exe", which was present along with "installation_status.json" and "assistant_installer.exe". There was also an extra Opera Developer task in the Windows Task Scheduler that listed "component name=assistant" or something like that.

                                    Weird thing is, in that installation_status.json, it lists "67.0.3575.31" for the version.

                                    I also had tons of Opera Developer updaters in my task manager. And, I had a tons of Opera Installer(SFX) processes.

                                    I also had a separate "opera_autoupdate" folder in the Opera Developer install directory that I hadn't seen before. But, that part was probably due to some of the new update mechanism stuff. Maybe this all is.

                                    "C:\Program Files\Opera Developer\installation_status.json" also had:

                                    "components":{"assistant":"C:\\Program Files\\Opera developer\\assistant"}
                                    

                                    in it.

                                    I removed all the stuff manually and will see what the next update does.

                                    Reply Quote 1
                                      leocg burnout426 2 Replies Last reply
                                    • burnout426
                                      burnout426 Volunteer last edited by

                                      There's also opera://flags/#new-component-update-mechanism, which is now enabled by default for Opera Developer. I would think it was just for things on the opera://components page, but maybe since the assistant is considered a component, it gets fetched and installed too now. Not sure though.

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                                      • leocg
                                        leocg Moderator Volunteer @burnout426 last edited by leocg

                                        @burnout426 I did the following and managed to gte rid of browser assistant:

                                        • Removed all Opera and Opera Browser Assisnta related tasks from task scheduler
                                        • Uninstalled Opera (developer 68 in my case) keeping my data
                                        • Installed Opera developer using the offline installer downloaded from get.opera.com

                                        Let's wait for the next update.

                                        Reply Quote 1
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                                        • A Former User
                                          A Former User @ruetzelberg last edited by

                                          @ruetzelberg said in Opera Browser Assistant?:

                                          Hi folks,
                                          here my facts about this issue:

                                          • I use Opera since decades. And always installed from Opera Homepage, resp. their FTP-Site. Never "Bundles"!
                                          • It runs on 2 PCs Windows7 and 2 PCs Windows10.
                                          • The issue ocurred on all 4 along with the "sheduled" autoupdate from Version 66.0.3515.103 -> 66.0.3515.115.
                                          • The tray icon only emerges on Windows10.

                                          I would really appreciate to know what this process is for....

                                          So long

                                          I don't get the tray icon. Windows 10 Home (1909). I had both entries in startup, but never noticed anything running (although windows' own task manager says "medium" startup impact). Figured it was running something really quickly when I logged in. /shrug

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                                            leocg 1 Reply Last reply
                                          • A Former User
                                            A Former User last edited by A Former User

                                            I am really, really puzzled as to why only a single opera moderator has commented here and ZERO folks from Opera have attempted an explanation of what this mystery software is doing on our computers. Can we take a tiny break from talking about where we're seeing it and how to remove it and instead focus on what the hell it actually IS?

                                            -- "I checked with Opera. The Opera Browser Assistant is a legit program from Opera. It only gets installed when Opera gets installed when Opera is bundled with another program like an Anti-virus program. The assistant is just there to let you know that you have Opera on your system. "

                                            The above doesn't really make sense (especially in the current context - it now being installed with every instance of the browser). It's not helpful. (although I thank whoever it was who tried contacting someone at Opera to get an answer).

                                            Reply Quote 1
                                              leocg burnout426 2 Replies Last reply
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