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    Cannot sign in after update

    Opera for Android
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    • A Former User
      A Former User last edited by

      Please help! I updated and wish I never did.
      I can't sign in. I enter my opera password no joy. It does say passphrase. I can't remember it. What am I to enter? Then i try to reset but it says to log into account! Which I can't!
      I want to sync my data and it says to sign in. I can't.
      Will I lose my bookmarks if I uninstall?
      Where are they kept?
      How can I save them?
      I just, one, want to save my bookmarks
      Two. To sync
      The reset button sync button is not working!

      Thanks

      Reply Quote 0
        1 Reply Last reply
      • A Former User
        A Former User last edited by

        This should solve the issue:

        1. Go to sync.opera.com
        2. Login to your account using same username and password
        3. you will find an option to "reset synchronization" there
        4. When you reset synchronization, you won't loose any data from device.
        5. Once you reset synchronization, logging in to your device.
        Reply Quote 0
          A Former User 1 Reply Last reply
        • A Former User
          A Former User @Guest last edited by

          @neetesha

          That doesn't work. It ask for passphrase. Which I don't remember. Also I don't think I was even asked for one when I signed up for an account??? What is going on?

          Reply Quote 0
            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @Guest last edited by

            Can you sign in at https://sync.opera.com?

            Reply Quote 0
              1 Reply Last reply
            • A Former User
              A Former User last edited by

              Yes that I can do. I have reset sync. All my bookmarks are lost. It's terrible! I did backup. But that is another story. Thinking NOT use opera ever again.

              What should I do now?? I want to sign in sync

              Reply Quote 0
                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @Guest last edited by

                Do you use Opera for desktops? If so, can you login to Sync there?

                Reply Quote 0
                  1 Reply Last reply
                • A Former User
                  A Former User last edited by

                  Yes I downloaded it and tried it. I can sign in. But it does not help. It just says now sign in and start syncing. I know! I wish I could. My android sign in just says passphrase. On desktop opera and website phone opera says all has been reset. It does not say anything about passphrase. I can't find it or see it.

                  Reply Quote 0
                    leocg 1 Reply Last reply
                  • leocg
                    leocg Moderator Volunteer @Guest last edited by

                    So you could login without being asked for a passphrase? Did you change your Opera or Android password recently?

                    Reply Quote 0
                      A Former User 1 Reply Last reply
                    • A Former User
                      A Former User @leocg last edited by

                      @leocg
                      Right
                      Maybe....All I did was update

                      Reply Quote 0
                        1 Reply Last reply
                      • A Former User
                        A Former User last edited by

                        Thanks all good now. Clear data and cache worked

                        Reply Quote 0
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