Opera 50 not supporting H.264 videos anymore?

A Former User

Hello everybody,

I recently reinstalled windows and did a fresh install of opera. Everything seemed to work ok until the last couple of updates. Youtube is telling me that my browser doesn't support HTML5 video. When I click on info I'm presented with this same screen:
alt text

I've just updated to the latest version and still getting the same error. From the about section:
Version information
Version: 50.0.2762.45 (PGO) - Opera is up to date
Update stream: Stable
System: Windows 10 64-bit

This is a recent problem that has slowly gotten worse with each update. Now any video is unplayable. I also have opera running on MacOS and that one doesn't have any issues. This seems to be a windows version problem.

EDIT: Rebooted into linux, am getting the same error message on linux on the same video. About page for linux here:
Version information

Version: 49.0.2725.39 - New version 50.0.2762.45 is available
Update stream: Stable
System: Solus 3 (x86_64; Budgie:GNOME)

EDIT2: It seems under linux that regular videos work, only live streams don't work. For example this gives me the error message: https://www.youtube.com/watch?v=2uA0rXgC4H4

zalex108

zalex108

Even happens on a Private window or a Clean profile?

You may have to look at How to report problems in Opera steps.

For the clean profile:

Opera Help > Find solutions.
| - And rename the profile folder -.

Or use the signature's "Test profile" option.

Windows 10 (x64) | Anniversary Update
Opera Stable · Beta · Developer

Opera Test profile | Opera Back up Linux · Mac · Win

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 Ok updateing, I tested in private window, tested with a clean reinstall, tested with firefox, this also wasn't working. With firefox I was directed to this hotfix:
https://support.mozilla.org/en-US/kb/fix-video-audio-problems-firefox-windows?as=u&utm_source=inproduct
This didn't work, even after restart.

Finally installed chrome and that seems to be working. I honestly don't know what the issue is. On linux for example firefox is working, but vivaldi that is another chromium based browser isn't. Is this maybe a hardware issue because of the big bug they found the couple of days ago?

So for now I wasn't able to find a solution, still trying things out. I honestly don't want to use chrome because it's lacking so much stuff. I sure hope this gets fixed soon. I'll be waiting patiently.

zalex108

zalex108 @Guest

@mr-icks

I have no problem on W10 and 2 laptops.

Try to copy/paste WiDevine folder on Opera's install folder - if empty -.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 ok, copied that folder still doesn't seem to work.

Mine had 2 files in platform_speciffic, but none of the rest. Even after deleting the old files stil not working with the ones from the zip. I don't think this is a windows specific problem anymore, because it should be working on linux just the same, but it's not.

leocg

leocg Moderator Volunteer @Guest

@mr-icks Can you play H264 videos with Windows Media Player?

zalex108

zalex108 @Guest

@mr-icks

Then try the above steps, installing Opera 48 but:

Download O48 offline installer
Use the options to do a Standalone installation
Disable network connection
Rename O48 auto-update file
Connect to internet
Test Youtube

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User

@zalex108 mkey....can you maybe point me to where/how I can download the offline installer. I get to the page where I'm to download a 36.6mb file, but when I click download it downloads the 1.2mb online installer. So from here?:
https://www.opera.com/download/index.dml/?os=windows&ver=48.0.2685.52&local=y

zalex108

zalex108 @Guest

@mr-icks

On the WiDevine link, then on the O48 link, - it's from the Opera's FTP -.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 ok, after reading through that post you link it seems to be the same issue. I installed 48, copied the profile files over, still doesn't work. At least I know it's a flash issue. I tested to see if flash gets detected and it says it isn't installed or running. I'm fine with that as I don't want it on my system anyway, but why aren't html5 videos working though? As far as I am aware HTML5 and flash are 2 different beasts.

I think we can just finish this debugging session, I'll just wait a few more weeks for another update where this might get fixed eventually. Considering I'm getting this error on different OSs as well with the same Opera version I don't think it's something I need to install extra for the browser.

Thanks for the help.

zalex108

zalex108 @Guest

@mr-icks

In my case I don't have FlashPlayer installed, instead I use a portable Flash version and it's just "switch" pointed to an Entertainment profile as well to a Test profiles, despite that, Youtube works fine on any of my non Flash enabled profiles.

In case you are interested in give another chance, here is the link.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

leocg

leocg Moderator Volunteer @Guest

@mr-icks What about my question? Also, does https://html5test.com/ list H264 as being supported?

What opera://gpu says about video decode?

A Former User

It's a linux distro issue. Happens to me all the time (after upgrade) in openSUSE Leap. I don't know exact solution now, but could post it in a day or two after I get back home. On Xubuntu works without these issues. AMD opensource radeon drivers in both cases