opera won't open after windows 10 feature update

leocg

leocg Moderator Volunteer

Try run the installer as administrator by right clicking on it and choosing that option.
You can also try downloading and run the portable installer to see if helps.

A Former User

I actually did run the portable version and the same thing happens.

I discovered something interesting though. I can keep it from crashing repeatedly if I grab the top of the window and more it around right be for it crashes.

Other things to note:

deleted the opera files from the appdata folder
Windows defender is disabled and there is no other antivirus software on the pc

zalex108

zalex108

Take ownership of Opera Install and profile - in my case - has fixed several problems like this each time I install the Windows OS and copy/paste the profile folder.

Windows 10 (x64) | Anniversary Update
Opera Stable · Beta · Developer

Test profile | Back up Linux · Mac · Win

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 What do you mean by "Take ownership"?

I'm trying get the portable version to work now and that has the same issue

I checked the security tab on the opera portable folder and I already am the owner of the folder.

leocg

leocg Moderator Volunteer @Guest

@coolusername The portable version was installed in its default directory, usually your desktop?

zalex108

zalex108 @Guest

@coolusername said in opera won't open after windows 10 feature update:

@zalex108 What do you mean by "Take ownership"?

I'm trying get the portable version to work now and that has the same issue

I checked the security tab on the opera portable folder and I already am the owner of the folder.

I usually fixed those issues with this, but maybe is not the same problem.

Windows 10 (x64) | Anniversary Update
Opera Stable · Beta · Developer

Test profile | Back up Linux · Mac · Win

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 Thanks for the suggestion. I tried it but it didn't work. I like the "Ultimate Windows tweeker" though.

zalex108

zalex108 @Guest

@coolusername

Then you may try with the Offline installer - if not tested yet -, from Opera.com
"Computer browsers" option.

Windows 10 (x64) | Anniversary Update
Opera Stable · Beta · Developer

Opera Test profile | Opera Back up Linux · Mac · Win

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

A Former User @zalex108

@zalex108 The offline installer didn't work either.

zalex108

zalex108

Despite the Admin account, have you tried to run the Launcher as an Admin?

Right click > Run as Admin

Windows 10 (x64) | Anniversary Update
Opera Stable · Beta · Developer

Opera Test profile | Opera Back up Linux · Mac · Win

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

burnout426

burnout426 Volunteer

Just for testing, create a new Windows user (admin), log into it and set up Opera again and try it. If it works in that account, something's probably messed up with your normal user account (registry or permissions).

A Former User @burnout426

@zalex108 I've already tried that but it didn't work

@burnout426 I do have a second admin account but I will create a fresh one and see if that makes a difference.

otcpharm

otcpharm @burnout426

@burnout426

Same issue as coolusername. Created new admin profile, installed Opera in a separate folder using new profile, verified proper function - everything normal. Gave the primary user profile Full Access rights to the Opera profile folder, returned to the primary profile and copied the new profile folder contents over the existing (crashing) profile folder (except for bookmarks). Verified proper function - now normal - and returned to the temporary profile to uninstall that discrete instance of Opera. Now have a single, fully functioning installation again. So far, it looks like all I lost is my speed dial pages and my history. I'm sure more will turn up, but right now it's rolling again.

Cliff notes version - something in the profile folder is indeed hosed.

What's disappointing here is that Opera seems to have become sensitive to the point that a simple Windows feature update can randomly cause Opera to eat its own profile, killing the browser. Not cool.

otcpharm

otcpharm @otcpharm

And that lasted a whole 30 minutes, then crashed again. Now it's back to open/crash/open/crash/open/crash/open/crash. Always 4 times, after the initial open, it crashes followed by three automatic recovery attempts that each crash. Then it gives up.

Now here's the fun part - if I go back to the temp profile I created earlier and run the original (was crashing, and is now crashing again after being "fixed") install of Opera, it starts and runs just fine.

Guys...what's going on?

@otcpharm said in opera won't open after windows 10 feature update:

@burnout426

Same issue as coolusername. Created new admin profile, installed Opera in a separate folder using new profile, verified proper function - everything normal.

Cliff notes version - something in the profile folder is indeed hosed.

What's disappointing here is that Opera seems to have become sensitive to the point that a simple Windows feature update can randomly cause Opera to eat its own profile, killing the browser. Not cool.

otcpharm

otcpharm @otcpharm

OK, I'm up to 2 hours without a crash on this 2nd repair attempt.

Temp profile was not needed this time. Saved a copy of the Roaming "opera software" folder, uninstalled Opera normally, deleted both Local and Roaming 'Opera Software' folders, deleted the Opera folder left in Program Files, then ccleaned the registry - it removed a lot of dead stuff with Opera's name on it.

Rebooted then reinstalled Opera normally. Copied bookmark files from the previously copied Roaming folder into the new Roaming folder, and it seems to be solid with extensions added back in.

I guess we'll see how it holds up for the rest of the day.

@otcpharm said in opera won't open after windows 10 feature update:

And that lasted a whole 30 minutes, then crashed again. Now it's back to open/crash/open/crash/open/crash/open/crash. Always 4 times, after the initial open, it crashes followed by three automatic recovery attempts that each crash. Then it gives up.

Now here's the fun part - if I go back to the temp profile I created earlier and run the original (was crashing, and is now crashing again after being "fixed") install of Opera, it starts and runs just fine.

Guys...what's going on?

burnout426

burnout426 Volunteer

Guess it wouldn't hurt to try Crystal Disk Info to check your drive.

Might even want to run a command prompt as administrator, run chkdsk /r to schedule a disk scan and repair on the next startup.

Might be dealing with some file corruption (reoccurring).

Have you checked permissions for the whole local and Roaming AppData folders instead of just the "Opera software" ones in them?

You might even want to:

Save your product key (and any other product keys)
Back up any important files on windows. (Preferable not any of Opera's as they might be corrupted).
Use the Windows 10 download tool to create a USB or DVD installation disk and use it to install the latest Windows 10 fresh (wipe out the drive and install, not upgrade).

(You might lose starter editions of Office doing this)

That could rule out a fuzzed-up upgrade/downgrade of Windows 10. A bit of work, but something to try if you're up to it.

otcpharm

otcpharm @otcpharm

Well, that seems to have taken care of it. 2nd day and it’s still running strong.

I can conclude that it’s not PC specific or hardware related, because it did the exact same thing on my work PC (8 month old HP desktop, Roaming folder on secondary HDD) the very next day after it crashed out on my home PC (2 year old Toshiba laptop, Roaming folder on primary SSD) - 4 crashes with 3 automatic restart attempts. The only thing they have in common is the version of Opera installed and the version of Windows they’re running. I repeated the same clean/reinstall steps on my work PC, with no changes to ownership/permissions of the profile folder, and it’s working fine now, too.

Thank God, because 1) I was dreading the possibility of having to migrate back to PaleMoon, and 2) after dealing with other people’s PC problems all day, I REALLY don’t like having to mess with mine.

@otcpharm said in opera won't open after windows 10 feature update:

OK, I'm up to 2 hours without a crash on this 2nd repair attempt.

Temp profile was not needed this time. Saved a copy of the Roaming "opera software" folder, uninstalled Opera normally, deleted both Local and Roaming 'Opera Software' folders, deleted the Opera folder left in Program Files, then ccleaned the registry - it removed a lot of dead stuff with Opera's name on it.