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Forum Notifications arrives duplicated to the eMail

  • Hi,
    Haven't found any post related, but anyone use it¿? :o

    I receive all notifications duplicated enabling:

    • Profile > Edit Preferences > Notify me when people comment on a discussion

    Being even the only option enabled.

    Also in your user?

  • Do you mean that you get two actual notification eMails for each eMailed notification event? Or do you mean that enabling it causes an eMail notification to be issued as well as the usual pop-up notification in the lower corner? I've not seen the first interpretation occur here, but the second interpretation is normal if you've enabled the notification you've described.

  • Do you mean that you get two actual notification eMails for each eMailed notification event?

    Right.
    I receive 2 emails for the same notification.

    Pop ups have it's own setting.

    But if works well for you... :| :sherlock:

  • Right.
    I receive 2 emails for the same notification.

    Any chances that they may be triggering more than one notification event?

  • I've unchecked all eMail options except Notify me when people comment on a discussion and the problem it's still there.
    Now I have Notify me when people comment on a discussion and Notify me when people start new discussions.

    The other options just as Popup.
    At the firs time I thought it was because the discussion were starred too but after modify the settings they still arrives duplicated.

  • :beer: :wine:

    :confused:

  • No one has this problem in his account?


     

  • No one has this problem in his account?

    I guess no one uses email notifications. :-)

    I don't have 'Notify me when people start new discussions'and 'Notify me when people comment on a discussion' enabled and I don't get duplicated notifications so I guess the problem may be related to them.

  • I guess no one uses email notifications. :-)

    :eek:

    So, do I report it here in the forums with an O Employee mention¿?

    What do you think?

  • I guess they probably have already read this topic.

    Also it would be interesting to see if more are facing the same issue.

    I will enable those notifications to check if it happens here too.

  • Can you confirm the duplicate emails at mail.google.com? Or, do they only happen in your mail client (which looks like M2)?

  • I guess they probably have already read this topic.
    Also it would be interesting to see if more are facing the same issue.
    I will enable those notifications to check if it happens here too.

    Ok,
    :up:
    Let's see.

    Can you confirm the duplicate emails at mail.google.com? Or, do they only happen in your mail client (which looks like M2)?

    The last Screen capture it's from Gmail.


     

    In M2 I've seen the delay between them it's 28secs.


     

  • I guess they probably have already read this topic.
    Also it would be interesting to see if more are facing the same issue.
    I will enable those notifications to check if it happens here too.

    Not seeing any problem here.
    I have the settings set to only send me e-mail notifications if someone adds something to one of my starred threads.
    That has always seemed to work fine.
    :)

  • I guess they probably have already read this topic.
    Also it would be interesting to see if more are facing the same issue.
    I will enable those notifications to check if it happens here too.

    Not seeing any problem here.
    I have the settings set to only send me e-mail notifications if someone adds something to one of my starred threads.
    That has always seemed to work fine.
    :)

    Yes, that option works well, is the one that had activated at the beginning, is the 'Notice of response to any post' that works poorly.

  • For new opened topics I'm getting only one email notification.

    I'll check now the notifications for replies.

  • The last Screen capture it's from Gmail.

    Ah, ok. Understood.

  • I'll check now the notifications for replies.

    Those seem to be arriving duplicated.

  • For new opened topics I'm getting only one email notification.

    Yes.

    I'll check now the notifications for replies.

    Those seem to be arriving duplicated.

    So it's a forum's related problem.
    Same delay? Around 30 secs?

  • Same delay? Around 30 secs?

    Between the emails? About a minute, maybe less.

  • So, definitely, It's a forums related problem.

    So, what do we do in that case?
     Warn them with @Name or wait according to:

    I guess they probably have already read this topic.

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