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    [Solved]Problem with video playing

    Opera for Windows
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    • lisox
      lisox last edited by

      Hi, it's 2017 and half of the videos I want to play on Opera don't work.

      I'm on the 42.0.2393.94 version, Windows 10 64, on a Dell XPS 13 (2016).

      The problem happens with most of videos posted on Twitter. The videos simply don't launch, and I get an error message "The media could not be played".

      I've read a few possible solutions here and there, mostly consisting in modifying the flags, especially "#disable-accelerated-video-decode", but I didn't work (I'm ready to try one more time, though, if someone has clear instructions to give!).

      This issue appears on other video player as well, for example http://video.eurosport.co.uk, with an other error message: The video is bad or in a format that cannot be played on your browser
      Error Code: MEDIA_ERR_DECODE
      Technical details:
      The video playback was aborted due to a corruption problem or because the video used features your browser did not support.

      Videos work fine in Youtube BUT when I pause a video for more than 5 minutes and then relaunch it, it won't work and i have to refresh the page.

      I hope someone has a solution! Because I was really enjoying this browser but this keeps being more and more annoying to me :(.

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      • leocg
        leocg Moderator Volunteer last edited by

        Can you play this video?

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        • lisox
          lisox last edited by

          Thx for the answer. The video works!

          Btw, it reminds me of an other problem I have with webm videos: they sometimes launch, but stop after some time (usually around 1/5fth of the video) and i can't move forward.

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          • leocg
            leocg Moderator Volunteer last edited by

            The video works!

            That's a good sign, I guess.

            Btw, it reminds me of an other problem I have with webm videos: they sometimes launch, but stop after some time (usually around 1/5fth of the video) and i can't move forward.

            If you download those videos and try to play them, do they play fine?

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            • lisox
              lisox last edited by

              That's interesting. When i download them and play them for the first time with VLC, they briefly freeze where Opera stops, and then go on playing. On the second playing, they work fine.

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              • lisox
                lisox last edited by

                No thought?

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                • lisox
                  lisox last edited by

                  I find it quite surprising that no one can help... Frankly, given this kind of problem and the dynamism of the community, Chrome Mozilla and Edge can sleep on both ears 😞

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    I find it quite surprising that no one can help.

                    Probably no one is facing the same issue or maybe is but also don't know how to fix it.

                    Take a look at opera://gpu/, see if it shows some info that may help you.

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                    • lisox
                      lisox last edited by

                      Here is what i found under opera://gpu/, but i must confess i don't understand everything. Can somebody help me finding out whats wrong? 🙂

                      Graphics Feature Status

                      Canvas: Hardware accelerated
                      Flash: Hardware accelerated
                      Flash Stage3D: Hardware accelerated
                      Flash Stage3D Baseline profile: Hardware accelerated
                      Compositing: Hardware accelerated
                      Multiple Raster Threads: Enabled
                      Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
                      Rasterization: Hardware accelerated
                      Video Decode: Hardware accelerated
                      Video Encode: Hardware accelerated
                      VPx Video Decode: Software only, hardware acceleration unavailable
                      WebGL: Hardware accelerated

                      Driver Bug Workarounds

                      clear_uniforms_before_first_program_use
                      disable_discard_framebuffer
                      disable_framebuffer_cmaa
                      exit_on_context_lost
                      force_cube_complete
                      msaa_is_slow
                      scalarize_vec_and_mat_constructor_args
                      texsubimage_faster_than_teximage

                      Problems Detected

                      Accelerated VPx decoding is hanging on some videos.: 654111
                      Disabled Features: accelerated_vpx_decode
                      Some drivers are unable to reset the D3D device in the GPU process sandbox
                      Applied Workarounds: exit_on_context_lost
                      TexSubImage is faster for full uploads on ANGLE
                      Applied Workarounds: texsubimage_faster_than_teximage
                      Clear uniforms before first program use on all platforms: 124764, 349137
                      Applied Workarounds: clear_uniforms_before_first_program_use
                      Always rewrite vec/mat constructors to be consistent: 398694
                      Applied Workarounds: scalarize_vec_and_mat_constructor_args
                      ANGLE crash on glReadPixels from incomplete cube map texture: 518889
                      Applied Workarounds: force_cube_complete
                      On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
                      Applied Workarounds: msaa_is_slow
                      Framebuffer discarding can hurt performance on non-tilers: 570897
                      Applied Workarounds: disable_discard_framebuffer
                      Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
                      Applied Workarounds: disable_framebuffer_cmaa
                      Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
                      Disabled Features: native_gpu_memory_buffers

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        What about 'Log Messages'?

                        BTW, what are your PC specifications (cpu, ram, etc)?

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                        • lisox
                          lisox last edited by

                          Here it is :

                          Log Messages
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(16349)] : [.DisplayCompositor-0CDC4C60]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
                          [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
                          GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

                          My laptop is the XPS 13 (2016). So the cpu is an i5 7200U, 8G0 LPDDR3, intel HD 620.
                          Btw, thanks for your answers and attention 🙂

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            Here it is :

                            There seems to be too many errors.

                            Have you tried a system restart?

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                            • lisox
                              lisox last edited by

                              Just by restarting Opera or do u mean a reset? Because I'm on this browser only since a few weeks, and i've always had this kind of problem...

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                              • leocg
                                leocg Moderator Volunteer last edited by

                                Just by restarting Opera or do u mean a reset?

                                I mean to turn off the computer and then turn it on again.

                                Also, is your graphic card driver up to date?

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                                • lisox
                                  lisox last edited by

                                  The driver seems up to date... And the restart didn't help 😞

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                                  • leocg
                                    leocg Moderator Volunteer last edited by

                                    What happen if you disabled hardware acceleration in settings?

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                                    • lisox
                                      lisox last edited by

                                      Still having the same problem...

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                                      • leocg
                                        leocg Moderator Volunteer last edited by

                                        Log messages in opera://gpu is still showing errors?

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                                        • lisox
                                          lisox last edited by

                                          Hi! Suprisingly not, Opera did the update to the 42.0.2393.137 this morning and every video is now playing fine oO. Well, thx for the pieces of advice, and long life to Opera! 🙂

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