[Solved]Problem with video playing

  • Hi, it's 2017 and half of the videos I want to play on Opera don't work.

    I'm on the 42.0.2393.94 version, Windows 10 64, on a Dell XPS 13 (2016).

    The problem happens with most of videos posted on Twitter. The videos simply don't launch, and I get an error message "The media could not be played".

    I've read a few possible solutions here and there, mostly consisting in modifying the flags, especially "#disable-accelerated-video-decode", but I didn't work (I'm ready to try one more time, though, if someone has clear instructions to give!).

    This issue appears on other video player as well, for example http://video.eurosport.co.uk, with an other error message: The video is bad or in a format that cannot be played on your browser
    Error Code: MEDIA_ERR_DECODE
    Technical details:
    The video playback was aborted due to a corruption problem or because the video used features your browser did not support.

    Videos work fine in Youtube BUT when I pause a video for more than 5 minutes and then relaunch it, it won't work and i have to refresh the page.

    I hope someone has a solution! Because I was really enjoying this browser but this keeps being more and more annoying to me :(.

  • Can you play this video?

  • Thx for the answer. The video works!

    Btw, it reminds me of an other problem I have with webm videos: they sometimes launch, but stop after some time (usually around 1/5fth of the video) and i can't move forward.

  • The video works!

    That's a good sign, I guess.

    Btw, it reminds me of an other problem I have with webm videos: they sometimes launch, but stop after some time (usually around 1/5fth of the video) and i can't move forward.

    If you download those videos and try to play them, do they play fine?

  • That's interesting. When i download them and play them for the first time with VLC, they briefly freeze where Opera stops, and then go on playing. On the second playing, they work fine.

  • No thought?

  • I find it quite surprising that no one can help... Frankly, given this kind of problem and the dynamism of the community, Chrome Mozilla and Edge can sleep on both ears 😞

  • I find it quite surprising that no one can help.

    Probably no one is facing the same issue or maybe is but also don't know how to fix it.

    Take a look at opera://gpu/, see if it shows some info that may help you.

  • Here is what i found under opera://gpu/, but i must confess i don't understand everything. Can somebody help me finding out whats wrong? 🙂

    Graphics Feature Status

    Canvas: Hardware accelerated
    Flash: Hardware accelerated
    Flash Stage3D: Hardware accelerated
    Flash Stage3D Baseline profile: Hardware accelerated
    Compositing: Hardware accelerated
    Multiple Raster Threads: Enabled
    Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
    Rasterization: Hardware accelerated
    Video Decode: Hardware accelerated
    Video Encode: Hardware accelerated
    VPx Video Decode: Software only, hardware acceleration unavailable
    WebGL: Hardware accelerated

    Driver Bug Workarounds

    clear_uniforms_before_first_program_use
    disable_discard_framebuffer
    disable_framebuffer_cmaa
    exit_on_context_lost
    force_cube_complete
    msaa_is_slow
    scalarize_vec_and_mat_constructor_args
    texsubimage_faster_than_teximage

    Problems Detected

    Accelerated VPx decoding is hanging on some videos.: 654111
    Disabled Features: accelerated_vpx_decode
    Some drivers are unable to reset the D3D device in the GPU process sandbox
    Applied Workarounds: exit_on_context_lost
    TexSubImage is faster for full uploads on ANGLE
    Applied Workarounds: texsubimage_faster_than_teximage
    Clear uniforms before first program use on all platforms: 124764, 349137
    Applied Workarounds: clear_uniforms_before_first_program_use
    Always rewrite vec/mat constructors to be consistent: 398694
    Applied Workarounds: scalarize_vec_and_mat_constructor_args
    ANGLE crash on glReadPixels from incomplete cube map texture: 518889
    Applied Workarounds: force_cube_complete
    On Intel GPUs MSAA performance is not acceptable for GPU rasterization: 527565
    Applied Workarounds: msaa_is_slow
    Framebuffer discarding can hurt performance on non-tilers: 570897
    Applied Workarounds: disable_discard_framebuffer
    Limited enabling of Chromium GL_INTEL_framebuffer_CMAA: 535198
    Applied Workarounds: disable_framebuffer_cmaa
    Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
    Disabled Features: native_gpu_memory_buffers

  • What about 'Log Messages'?

    BTW, what are your PC specifications (cpu, ram, etc)?

  • Here it is :

    Log Messages
    [0117/224721:ERROR:gles2_cmd_decoder.cc(16349)] : [.DisplayCompositor-0CDC4C60]GL ERROR :GL_INVALID_OPERATION : glCreateAndConsumeTextureCHROMIUM: invalid mailbox name
    [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
    [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
    [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
    [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
    [0117/224721:ERROR:gles2_cmd_decoder.cc(9063)] : [.DisplayCompositor-0CDC4C60]RENDER WARNING: texture bound to texture unit 0 is not renderable. It maybe non-power-of-2 and have incompatible texture filtering.
    GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

    My laptop is the XPS 13 (2016). So the cpu is an i5 7200U, 8G0 LPDDR3, intel HD 620.
    Btw, thanks for your answers and attention 🙂

  • Here it is :

    There seems to be too many errors.

    Have you tried a system restart?

  • Just by restarting Opera or do u mean a reset? Because I'm on this browser only since a few weeks, and i've always had this kind of problem...

  • Just by restarting Opera or do u mean a reset?

    I mean to turn off the computer and then turn it on again.

    Also, is your graphic card driver up to date?

  • The driver seems up to date... And the restart didn't help 😞

  • What happen if you disabled hardware acceleration in settings?

  • Still having the same problem...

  • Log messages in opera://gpu is still showing errors?

  • Hi! Suprisingly not, Opera did the update to the 42.0.2393.137 this morning and every video is now playing fine oO. Well, thx for the pieces of advice, and long life to Opera! 🙂

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