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    Website Won't Play Audio Properly

    Opera for Windows
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    • A Former User
      A Former User last edited by

      Hello,
      Thanks SO much for your replies..I have just about decided that the issue I'm having is an issue with my laptop that's running Microsoft Windows 7 SP1 32-bit operating system. The laptop I'm typing this reply on is running Microsoft Windows 10 32-bit edition with the latest version of opera, and on this laptop the website in question http://odb.org/ performs correctly. I'll perform some further testing as soon as possible and report back.
      Sincerely,
      David

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      • A Former User
        A Former User last edited by

        Hi Everyone,
        I've tried everything I know to try to get the audio to play properly on this page http://odb.org/, I'm typing this reply on the same laptop that I mentioned in my original post. I'm using the google chrome browser at the present time, the audio plays correctly while using the chrome browser, I would hate to have to give up using opera just because the audio won't play on the webpage I mentioned. There has to be something I can do to fix my issue.
        Thanks,
        David

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        • leocg
          leocg Moderator Volunteer last edited by

          Can you play this file?

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          • A Former User
            A Former User last edited by

            Dear leocg,
            No, the mp3 file wouldn't play correctly while using the opera browser, however it does play using other browser's.
            David

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            • leocg
              leocg Moderator Volunteer last edited by

              No, the mp3 file wouldn't play correctly while using the opera browser

              While trying to play that mp3 in opera, open anther tab with opera://media-internals/ then click on the entry related to the mp3 file and copy and paste the results here.

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              • A Former User
                A Former User last edited by

                Hi leoc g,
                On the laptop I'm typing this reply on with the audio issue I've described I couldn't capture a screen image that you requested. However I can report what information appears on that page:

                Players Tab: None
                Audio Tab:Input Controllers - None, Output Controllers - None, Output Streams - None
                Video Capture Tab: None

                No wonder the audio isn't playing..thanks again for ALL of your help !!
                David

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                • A Former User
                  A Former User last edited by

                  Even though I have the 'show advanced settings' block checked, I can't see any advanced settings..why ?
                  David

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    couldn't capture a screen image that you requested.

                    There's no need of a screen image. Just copy and paste the text here.

                    Players Tab: None
                    Audio Tab:Input Controllers - None, Output Controllers - None, Output Streams - None
                    Video Capture Tab: None

                    This is the only info on the page?

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                    • A Former User
                      A Former User last edited by

                      Dear leocg,
                      Yes

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        If you right click on the video, do you see any mention of Flash?

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                        • A Former User
                          A Former User last edited by

                          Dear leoc g,
                          On this web page, http://odb.org there isn't any video..only sound. When I click on the play button it at first acts like it's going to play but then goes right back to the same play triangle.
                          David

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            On this web page, http://odb.org there isn't any video

                            Oops, sorry.

                            When trying to play this file you should see a button with the file address in opera://media-internals/. Aren't you seeing it?

                            And when you click on that button you should see something like:

                            =====

                            ``render_id: 30
                            player_id: 0
                            pipeline_state: kPlaying
                            event: PLAY
                            url: http://dzxuyknqkmi1e.cloudfront.net/odb/2016/10/odb-10-11-16.mp3
                            total_bytes: 2579904
                            streaming: false
                            single_origin: true
                            passed_cors_access_check: false
                            range_header_supported: true
                            duration: 214.992
                            audio_dds: false
                            audio_decoder: PassThroughAudioDecoder
                            is_downloading_data: false
                            buffer_current: 655360
                            buffer_end: 2579904
                            buffer_start: 0`
                            
                            `Timestamp	Property	Value
                            00:00:00 00	pipeline_state	kCreated
                            00:00:00 00	event	WEBMEDIAPLAYER_CREATED
                            00:00:00 04	url	http://dzxuyknqkmi1e.cloudfront.net/odb/2016/10/odb-10-11-16.mp3
                            00:00:00 315	total_bytes	2579904
                            00:00:00 315	streaming	false
                            00:00:00 315	single_origin	true
                            00:00:00 315	passed_cors_access_check	false
                            00:00:00 315	range_header_supported	true
                            00:00:00 325	pipeline_state	kStarting
                            00:00:00 897	duration	214.992
                            00:00:00 905	audio_dds	false
                            00:00:00 905	audio_decoder	PassThroughAudioDecoder
                            00:00:00 905	pipeline_state	kPlaying
                            00:00:00 927	event	PLAY
                            00:00:36 964	event	PAUSE
                            00:00:51 969	pipeline_state	kSuspending
                            00:00:51 970	pipeline_state	kSuspended
                            00:04:23 316	event	PLAY
                            00:04:23 316	pipeline_state	kResuming
                            00:04:23 321	audio_dds	false
                            00:04:23 321	audio_decoder	PassThroughAudioDecoder
                            00:04:23 321	pipeline_state	kPlaying
                            00:07:22 443	event	ENDED
                            00:07:22 443	event	PAUSE
                            00:07:29 545	pipeline_state	kSeeking
                            00:07:29 545	event	PLAY
                            00:07:29 546	pipeline_state	kPlaying``
                            

                            ====

                            The same should happen for http://odb.org/.

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                            • A Former User
                              A Former User last edited by

                              Hi leocg,
                              No, I'm not seeing anything when I click on the play button of the site in question. Also..just to let you know, I'm typing this reply using the firefox browser because when I try to access the opera forums with the opera browser I'm receiving a ' Opps something went wrong on our end ' message.
                              Thanks,
                              David

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                              • leocg
                                leocg Moderator Volunteer last edited by

                                So Opera seems to not being able to play mp3 files in your computer. At least using html5.

                                No idea of what could be the cause.

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                                • A Former User
                                  A Former User last edited by

                                  Hi leocg,
                                  I surely would hate to give up using the opera browser just because it won't play mp3 file's. Of course i truly appreciate you trying to help me..surely someone else here in the forum's has had the same issue. Coincidentally,when I use the opera browser with windows 10, the mp3 file plays correctly.
                                  David

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                                  • leocg
                                    leocg Moderator Volunteer last edited by

                                    Coincidentally,when I use the opera browser with windows 10, the mp3 file plays correctly

                                    Opera relies on the OS to play proprietary codecs. On Windows 7,Opera should be able to play mp3 files.

                                    Is your Windows 7 a N version?

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                                    • A Former User
                                      A Former User last edited by

                                      Dear leocg,
                                      It's Windows 7 SP1 Home Premium Edition 32-bit

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                                      • leocg
                                        leocg Moderator Volunteer last edited by

                                        Have you ever installed any codec pack on it?

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                                        • A Former User
                                          A Former User last edited by

                                          Hi leocg,
                                          Not that I'm aware of..I did install the VLC Player, but it didn't seem to help. By the way, I'm typing this reply on one of my computer's that's running Windows 10. Opera seems to function correctly while using that O.S...includind playing mp3 audio. Thanks again for all of your assistance.
                                          David

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                                          • delphi15dcg
                                            delphi15dcg last edited by

                                            I have had to give up Opera, which I like very much, as it will not play CNN video and CNN news video. Other browsers will run CNN without a problem on my Win 7 desktop. All other features of Opera run without problems.

                                            Any ideas for a 'work-around' for what the problem(s) are? Thanks, Harvey

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