Website Won't Play Audio Properly

[lando242]

lando242 last edited by

Do you have "click to play' in your settings for Plug-Ins checked?

[leocg]

leocg Moderator Volunteer last edited by

Also, is VPN or Turbo enabled? What is your OS and version of Opera?

[A Former User]

A Former User last edited by

Hello,
Thanks SO much for your replies..I have just about decided that the issue I'm having is an issue with my laptop that's running Microsoft Windows 7 SP1 32-bit operating system. The laptop I'm typing this reply on is running Microsoft Windows 10 32-bit edition with the latest version of opera, and on this laptop the website in question http://odb.org/ performs correctly. I'll perform some further testing as soon as possible and report back.
Sincerely,
David

[A Former User]

A Former User last edited by

Hi Everyone,
I've tried everything I know to try to get the audio to play properly on this page http://odb.org/, I'm typing this reply on the same laptop that I mentioned in my original post. I'm using the google chrome browser at the present time, the audio plays correctly while using the chrome browser, I would hate to have to give up using opera just because the audio won't play on the webpage I mentioned. There has to be something I can do to fix my issue.
Thanks,
David

[leocg]

leocg Moderator Volunteer last edited by

Can you play this file?

[A Former User]

A Former User last edited by

Dear leocg,
No, the mp3 file wouldn't play correctly while using the opera browser, however it does play using other browser's.
David

[leocg]

leocg Moderator Volunteer last edited by

No, the mp3 file wouldn't play correctly while using the opera browser

While trying to play that mp3 in opera, open anther tab with opera://media-internals/ then click on the entry related to the mp3 file and copy and paste the results here.

[A Former User]

A Former User last edited by

Hi leoc g,
On the laptop I'm typing this reply on with the audio issue I've described I couldn't capture a screen image that you requested. However I can report what information appears on that page:

Players Tab: None
Audio Tab:Input Controllers - None, Output Controllers - None, Output Streams - None
Video Capture Tab: None

No wonder the audio isn't playing..thanks again for ALL of your help !!
David

[A Former User]

A Former User last edited by

Even though I have the 'show advanced settings' block checked, I can't see any advanced settings..why ?
David

[leocg]

leocg Moderator Volunteer last edited by

couldn't capture a screen image that you requested.

There's no need of a screen image. Just copy and paste the text here.

Players Tab: None
Audio Tab:Input Controllers - None, Output Controllers - None, Output Streams - None
Video Capture Tab: None

This is the only info on the page?

[A Former User]

A Former User last edited by

Dear leocg,
Yes

[leocg]

leocg Moderator Volunteer last edited by

If you right click on the video, do you see any mention of Flash?

[A Former User]

A Former User last edited by

Dear leoc g,
On this web page, http://odb.org there isn't any video..only sound. When I click on the play button it at first acts like it's going to play but then goes right back to the same play triangle.
David

[leocg]

leocg Moderator Volunteer last edited by

On this web page, http://odb.org there isn't any video

Oops, sorry.

When trying to play this file you should see a button with the file address in opera://media-internals/. Aren't you seeing it?

And when you click on that button you should see something like:

=====

``render_id: 30
player_id: 0
pipeline_state: kPlaying
event: PLAY
url: http://dzxuyknqkmi1e.cloudfront.net/odb/2016/10/odb-10-11-16.mp3
total_bytes: 2579904
streaming: false
single_origin: true
passed_cors_access_check: false
range_header_supported: true
duration: 214.992
audio_dds: false
audio_decoder: PassThroughAudioDecoder
is_downloading_data: false
buffer_current: 655360
buffer_end: 2579904
buffer_start: 0`

`Timestamp	Property	Value
00:00:00 00	pipeline_state	kCreated
00:00:00 00	event	WEBMEDIAPLAYER_CREATED
00:00:00 04	url	http://dzxuyknqkmi1e.cloudfront.net/odb/2016/10/odb-10-11-16.mp3
00:00:00 315	total_bytes	2579904
00:00:00 315	streaming	false
00:00:00 315	single_origin	true
00:00:00 315	passed_cors_access_check	false
00:00:00 315	range_header_supported	true
00:00:00 325	pipeline_state	kStarting
00:00:00 897	duration	214.992
00:00:00 905	audio_dds	false
00:00:00 905	audio_decoder	PassThroughAudioDecoder
00:00:00 905	pipeline_state	kPlaying
00:00:00 927	event	PLAY
00:00:36 964	event	PAUSE
00:00:51 969	pipeline_state	kSuspending
00:00:51 970	pipeline_state	kSuspended
00:04:23 316	event	PLAY
00:04:23 316	pipeline_state	kResuming
00:04:23 321	audio_dds	false
00:04:23 321	audio_decoder	PassThroughAudioDecoder
00:04:23 321	pipeline_state	kPlaying
00:07:22 443	event	ENDED
00:07:22 443	event	PAUSE
00:07:29 545	pipeline_state	kSeeking
00:07:29 545	event	PLAY
00:07:29 546	pipeline_state	kPlaying``

====

The same should happen for http://odb.org/.

[A Former User]

A Former User last edited by

Hi leocg,
No, I'm not seeing anything when I click on the play button of the site in question. Also..just to let you know, I'm typing this reply using the firefox browser because when I try to access the opera forums with the opera browser I'm receiving a ' Opps something went wrong on our end ' message.
Thanks,
David

[leocg]

leocg Moderator Volunteer last edited by

So Opera seems to not being able to play mp3 files in your computer. At least using html5.

No idea of what could be the cause.

[A Former User]

A Former User last edited by

Hi leocg,
I surely would hate to give up using the opera browser just because it won't play mp3 file's. Of course i truly appreciate you trying to help me..surely someone else here in the forum's has had the same issue. Coincidentally,when I use the opera browser with windows 10, the mp3 file plays correctly.
David

[leocg]

leocg Moderator Volunteer last edited by

Coincidentally,when I use the opera browser with windows 10, the mp3 file plays correctly

Opera relies on the OS to play proprietary codecs. On Windows 7,Opera should be able to play mp3 files.

Is your Windows 7 a N version?

[A Former User]

A Former User last edited by

Dear leocg,
It's Windows 7 SP1 Home Premium Edition 32-bit

[leocg]

leocg Moderator Volunteer last edited by

Have you ever installed any codec pack on it?