:tools: Scheduled maintenance

Heads up! Downtime for the Forums, related to the NodeBB upgrade, is planned for Thursday, December 14, starting from 10:00 UTC.
Please make sure to finish all your posts before this time. The downtime should only last for a few minutes.

Opera Mail issue

  • It is being reported that the body section of my sent emails are arriving as empty. I am not having any problem addressing myself. Is this known?

  • Opera Mail is no longer being developed.

    the body section of my sent emails are arriving as empty

    POP or IMAP? Do you have it set up to download the message body while fetching message list?

  • POP. Frankly I had no idea what I was looking for. So I will check this out. But I do not have any problem receiving message bodies. Only a lack of message bodies from (at least some that I know of) mails that I send. I get the subject matter but not the body. This is Yahoo Mail Plus. I've been using it for years.

    TIA

  • Those messages are plain text or HTML? Or it happens with both?

  • Combination, HTML using formatted inserts

  • Combination, HTML using formatted inserts

    And what happens if you use plain text?

  • What client(s) are the receivers using?

  • Combination, HTML using formatted inserts

    And what happens if you use plain text?

    I have not tried that.

  • What client(s) are the receivers using?

    AOL for one

  • You can do this if you want.

    Goto "All Messages/Sent" and select a message that didn't show right for a recipient and hit ctrl + s to save it as an mbs file.

    View that file in a text editor like Notepad++.

    Change anything secretive like email addresses. But, don't add/remove any lines.

    Ctrl + a in the document to select all the text.

    Hit the tab key to shift everything 4 spaces to the right. (See here for why.)

    While all the text is still selected, hit ctrl + c to copy the text.

    Then, in the textarea where you're writing a comment to this post, ctrl + v to paste that text.

    That way, we can take look at the source of the message to see if there's anything wrong with it.

    It'd be best if you try to send a test message that's as short as possible (preferably without attachments) that triggers the problem for a recipient and show us that. But, if all you have is a long one you've already sent, that'll be fine.

    Or, you could just upload the mbs file somewhere and link to it here. Whatever is easiest for you.

  • I forgot the 4 spaces.
    Corrected.

    From rsxxxx@ymail.com Wed May 18 13:29:16 2016
    Content-Type: multipart/alternative; boundary=----------LGgaebdIVfXS7rALUkDT7V
    Subject: Try again
    To: "Bill & Molly O'xxxxx" <Billxxxx@aol.com>
    Date: Wed, 18 May 2016 09:29:16 -0400
    MIME-Version: 1.0
    From: "Richard Sxxxxx" <rsxxxxi@ymail.com>
    Message-ID: <op.yhnue2eb1bgs41@vaio>
    User-Agent: Opera Mail/1.0 (Win32)
    
    ------------LGgaebdIVfXS7rALUkDT7V
    Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
    Content-Transfer-Encoding: 8bit
    
    This guy was looking for some naked volunteers to attend a photo shoot at  
    the RNC. It looks like the Huffington Post
    http://www.huffingtonpost./entry/sign-up-to-pose-nude-at-the-republican-national-convention_us_5734bb67e4b08f96c1826b18
    no longer has the link.
    
    But this is the photographer that's doing it.
    
    http://www.theatlantic./photo/2012/07/the-naked-world-of-spencer-tunick/100344/
    
    I guess you're too late.
    
    
    
    
    
    
    
    -- 
    
    Richard xxxx
    ------------LGgaebdIVfXS7rALUkDT7V
    Content-Type: multipart/related; boundary=----------LGgaebdIVfXS7reMezNH00
    
    ------------LGgaebdIVfXS7reMezNH00
    Content-Type: text/html; charset=iso-8859-15
    Content-ID: <op.1463578156135.b69009785d6a4604@192.168.8.102>
    Content-Transfer-Encoding: Quoted-Printable
    
    <!DOCTYPE html><html><head>
    <style type=3D"text/css">body { font-family:'Times New Roman'; font-size=
    :13px}</style>
    </head>
    <body><div>This guy was looking for some naked volunteers to attend a ph=
    oto shoot at the RNC. It looks like the Huffington Post</div><div><a hre=
    f=3D"http://www.huffingtonpost.xxx/entry/sign-up-to-pose-nude-at-the-rep=
    ublican-national-convention_us_5734bb67e4b08f96c1826b18">http://www.huff=
    ingtonpost.xxx/entry/sign-up-to-pose-nude-at-the-republican-national-con=
    vention_us_5734bb67e4b08f96c1826b18</a></div><div>no longer has the link=
    .</div><div>
    

    </div><div>But this is the photographer that's doing it.=
    </div><div>
    </div><div><a href=3D"http://www.theatlantic.xxx/photo/20=
    12/07/the-naked-world-of-spencer-tunick/100344/">http://www.theatlantic.=
    com/photo/2012/07/the-naked-world-of-spencer-tunick/100344/</a></div><di=
    v>
    </div><div>I guess you're too late.</div><div>
    </div><div>
    <=
    /div><div>
    </div><div><a href=3D"http://www.huffingtonpost.xxx/entry/=
    sign-up-to-pose-nude-at-the-republican-national-convention_us_5734bb67e4=
    b08f96c1826b18">
    </a></div><div>
    </div><div>

    </div><div id=3D=
    "M2Signature"><div>-- </div><div><p><font face=3D"Lucida Handwriting"><s=
    trong><font color=3D"#0000ff">Richard Sxxxxx</font>**</font>

    </p><p>**<font face=3D"Verdana"><small>
    

    </small></font></strong=
    ></p></div></div></body></html>
    ------------LGgaebdIVfXS7reMezNH00--

    ------------LGgaebdIVfXS7rALUkDT7V--
  • This is a response from the recipient.

    Content-Type: multipart/alternative; boundary=----------0X9QUsFHpRx5iQvThyDxdb
    To: "William O'xxxxxx" <billxxxx@aol.com>
    Subject: Reply to you.
    References: <op.yhnue2eb1bgs41@vaio>
     <154c4359e60-37ac-27659@webprd-m02.mail.aol.com>
    Date: Wed, 18 May 2016 11:08:00 -0400
    MIME-Version: 1.0
    From: "Richard S" <rsp@ymail.com>
    Message-ID: <op.yhnyzmcl1bgs41@vaio>
    In-Reply-To: <154c4359e60-37ac-27659@webprd-m02.mail.aol.com>
    User-Agent: Opera Mail/1.0 (Win32)
    
    ------------0X9QUsFHpRx5iQvThyDxdb
    Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
    Content-Transfer-Encoding: 8bit
    
    Reply to you
    
    On Wed, 18 May 2016 10:12:09 -0400, William O'connell <billoc5097@aol.com>  
    wrote:
    
    > same result - nada!
    >
    >
    > -----Original Message-----
    > From: Richard Sxxxx <rsxxxxx@ymail.com>
    > To: Bill & Molly O'xxxxx <BillOC5097@aol.com>
    > Sent: Wed, May 18, 2016 9:29 am
    > Subject: Try again
    >
    
    
    
    -- 
    
    Richard Sxxxxxx
    ------------0X9QUsFHpRx5iQvThyDxdb
    Content-Type: multipart/related; boundary=----------0X9QUsFHpRx5iQUsogf5XJ
    
    ------------0X9QUsFHpRx5iQUsogf5XJ
    Content-Type: text/html; charset=iso-8859-15
    Content-ID: <op.1463584080935.d82118655d6a4600@192.168.8.102>
    Content-Transfer-Encoding: Quoted-Printable
  • Okay. Looking to see if I can find anything wrong with what Opera is doing.

  • I'm not seeing anything wrong with the sent message. The HTML markup it uses looks fine also.

    For the reply, an html body header is specified but the actual quoted-printable data for the HTML body is missing. Also, the closing boundaries after it are missing too. Therefore, you get a blank body unless you check "prefer plain text" (wrench icon at top right of Opera), which would then cause you to see the text plain alternative.

    Is the recipient using Opera Mail too as suggested in the user agent header of the reply?

    There are some things you can try. One is to go on the "outgoing" ta in the account's properties and set the encoding ot utf-8.

    Another thing you can do is close down Opera Mail and edit accounts.ini in the mail folder (see Menu -> help about Opera for the location). Under the section for the account in question, make sure these are set (they're the defaults).

    Allow 8Bit Headers=0
    Allow 8Bit Transfer=0
    Allow Incoming QuotedString QP=1
    

    If 8-bit transfer isn't set to 0, you can try setting it back to 0 as maybe the servers you're using don't like 8-bit transfers. On the other hand, if it's set to 0, you can set it to 1 which might avoid quoted-printable encoding and allow straight HTML markup for the body, which might avoid a bug one of the servers has with quoted printable or something.

    I personally always set 8bit transfer to 1. It's not the default though.

    Anyway, make sure the settings you use and the recipient are the same (if you both use Opera Mail) to see if that helps.

    Also, if you can, try creating a test account in Opera that uses another mail service besides yahoo (like Gmail) and use that in Opera Mail to send the person the message. If it works then, it might be something with Yahoo's servers that booger your mail up. If doesn't change anything, maybe it's the aol server doing it. Maybe if you setup a webmail.aol.com account and set it up in your Opera Mail, you can send back and forth to yourself between ymail, aol and gmail to see if you can figure out who's the culprit.

    I also wonder if an anti-virus email scanner the recipient has is doing something funky. Or, if it's just the recipient's Opera Mail that's messed up and needs set up again. Or, it might be the aol webmail interface that's messing things up if the recipient isn't using Opera Mail or Thunderbird etc.

  • leocg, burnout426
    Thanks for all that you do.

  • I have had this issue for months as well. Haven't seen any solution at all yet. My email body appears blank to anyone using AOL (@aol.com) or old Compuserve (@cs.com) accounts (@cs.com is also owned by AOL). The problem occurs on all clients, EXCEPT mobile clients. So, the recipient cannot see my email on their laptop or PC/Mac, but can see it on their phone.

    I have tried sending email using other clients--Yahoo, Postbox, Outlook, and they work fine--the recipient can see the email just fine.

    If you have any other suggestions, please send them on. The only way I can get email to these folks is to send the email via another client, and copy myself. It is very very frustrating.

  • From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
    Content-Type: multipart/alternative; boundary=----------GxLAZL38JoV8z7BkECj0b5
    To: "pmillexxxx@aol.com" <pmillexxxx@aol.com>
    Date: Fri, 26 Feb 2016 08:46:15 -0600
    Subject: volunteer schedule
    MIME-Version: 1.0
    From: xxxxx <xxxxxx@satx.rr.com>
    Message-ID: <op.ydf3bdrewc16l6@shelleys-imac-3.local>
    User-Agent: Opera Mail/1.0 (MacIntel)
    
    ------------GxLAZL38JoV8z7BkECj0b5
    Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
    Content-Transfer-Encoding: 7bit
    
    You are scheduled for the following:
    
    Monday night 4-9
    Tuesday morning  10-4
    Thursday morning
    Friday morning
    Saturday morning  (finals)
    
    Love you,
    
    Shelley
    
    
    
    
    -- 
    _______________________
    
    Shelley xxxxxx
    210.000.8447
    ------------GxLAZL38JoV8z7BkECj0b5
    Content-Type: multipart/related; boundary=----------GxLAZL38JoV8z70LV0Jfre
    From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
    Content-Type: multipart/alternative; boundary=----------GxLAZL38JoV8z7BkECj0b5
    To: "pmillexxxx@aol.com" <pmillexxxx@aol.com>
    Date: Fri, 26 Feb 2016 08:46:15 -0600
    Subject: volunteer schedule
    MIME-Version: 1.0
    From: xxxxx <xxxxxx@satx.rr.com>
    Message-ID: <op.ydf3bdrewc16l6@shelleys-imac-3.local>
    User-Agent: Opera Mail/1.0 (MacIntel)
    
    ------------GxLAZL38JoV8z7BkECj0b5
    Content-Type: text/plain; charset=iso-8859-15; format=flowed; delsp=yes
    Content-Transfer-Encoding: 7bit
    
    You are scheduled for the following:
    
    Monday night 4-9
    Tuesday morning  10-4
    Thursday morning
    Friday morning
    Saturday morning  (finals)
    
    Love you,
    
    Shelley
    
    
    
    
    -- 
    _______________________
    
    Shelley xxxxxx
    210.000.8447
    ------------GxLAZL38JoV8z7BkECj0b5
    Content-Type: multipart/related; boundary=----------GxLAZL38JoV8z70LV0Jfre
    
    ------------GxLAZL38JoV8z70LV0Jfre
    Content-Type: text/html; charset=iso-8859-15
    Content-ID: <op.1456497975563.d26fc4635f683292@192.168.1.13>
    Content-Transfer-Encoding: Quoted-Printable
    
    <!DOCTYPE html><html><head>
    <style type=3D"text/css">body { font-family:'Georgia'; font-size:12px}</=
    style>
    </head>
    <body><div>You are scheduled for the following:</div><div>
    

    </div><div=
    >Monday night 4-9</div><div>Tuesday morning  10-4</div><div>Thursda=
    y morning</div><div>Friday morning</div><div>Saturday morning  (fin=
    als)</div><div>
    </div><div>Love you, </div><div>
    </div><div>S=
    helley</div><div>
    </div><div>
    </div><div>

    </div><div id=3D"=
    M2Signature"><div>-- </div><div><span style=3D"font-size:16px;">=
    <span style=3D"color:#ffd700;">_______________________</span>
    </=
    span>

    			<span style=3D"font-size: 12px; font-family: georgia,
    serif;"><strong=
    >Shelley xxxxx**
    
    			210.000.8447</span>
    </div></div></body></html>
    ------------GxLAZL38JoV8z70LV0Jfre--
    
    ------------GxLAZL38JoV8z7BkECj0b5--
  • @shellygal, There's something messed up with the message source you posted. This extra line:

    From xxxxxx@satx.rr.com Fri Feb 26 14:46:15 2016
    

    is causing Opera to split the message into two different messages with the second message missing an HTML body. Is that source supposed to be a single message from your "All Messages/Sent"?

Log in to reply
 

Looks like your connection to Opera forums was lost, please wait while we try to reconnect.