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    Twitter Videos not working in 31

    Opera for Windows
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    • sfearmentor
      sfearmentor last edited by

      This is definitely a system codec issue and not an Opera one. Here is a link to the video file from the first post:
      https://video.twimg.com/ext_tw_video/635619016179101696/pu/vid/720x1280/M6wxwYfuQHPX2mfP.mp4
      If you right-click, save it and play it with Windows Media Player, I bet it will play audio only. This is an issue with the Microsoft MPEG video decoder (the default Windows decoder for MP4) not being able to decode the video stream inside the MP4 container. It's common and not isolated to the 64-bit version of Windows. @pete8475, you should have something installed on your other machines, that you don't have on the problematic one - codec packs or media players that install codecs alongside them. Another possibility is that the Microsoft MPEG video decoder is a different version. It's located in the "SysWOW64" folder ("system32" for 32-bit), named "msmpeg2vdec.dll". Even if another decoder is installed, in this case ffdshow, it doesn't mean it's being used, because the Microsoft one has priority. It has to be either disabled manually (take ownership and rename) or via the so called "codec tweaker tools". They allow ffdshow to be selected as decoder for the different containers.

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      • A Former User
        A Former User last edited by

        So I'm on the problem laptop right now and that linked mp4 file plays just fine in WMP when I save it. Still shows a black screen in Opera btw.

        I took a screenshot so you can see what I mean.

        https://imgur.com/jt7UbTq

        EDIT - I'm about to try that codec tweaker tools program to see if disabling the MS codec makes a difference.

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        • A Former User
          A Former User last edited by

          So I took the approach of taking ownership of "msmpeg2vdec.dll" and renaming it to have .bak as the file extension in both system32 and syswow64 and I still just get a black screen on that video in Opera and it STILL plays in WMP12.

          EDIT - I'm going to do a fresh install of Windows on this laptop tonight. After the install and windows update are done I'll put Opera back on. It'll be interesting to see what happens at that point. If it still doesn't work I'll try the Windows 10 upgrade on the weekend.

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          • A Former User
            A Former User last edited by

            So I did a fresh install of 7 and this did NOT fix the issue. I've now done an upgrade to 10 and these busted videos finally work.

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            • sfearmentor
              sfearmentor last edited by

              Glad to hear that and sorry if I caused you trouble. At least someone's problem is solved.

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              • luucasalves
                luucasalves last edited by

                So I took the approach of taking ownership of "msmpeg2vdec.dll" and renaming it to have .bak as the file extension in both system32 and syswow64 and I still just get a black screen on that video in Opera and it STILL plays in WMP12.

                i tried delete the msmpeg2vdec.dll, disable with a weaker tools program, try without extension.. try version beta of opera... try everythingggg

                my windows is 7 profissional

                look at print

                http://imgur.com/L9bS2ri

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                • luucasalves
                  luucasalves last edited by

                  this happen with any mp4 video.. vine.. instagram.. twitter

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                  • sfearmentor
                    sfearmentor last edited by

                    @luucasalves, does Opera play MP3?

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                    • luucasalves
                      luucasalves last edited by

                      yeah... play only sound help me please 😞

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                      • leocg
                        leocg Moderator Volunteer last edited by

                        I still just get a black screen on that video in Opera and it STILL plays in WMP12.

                        Does it play without any codecs other than default ones installed?

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                        • luucasalves
                          luucasalves last edited by

                          @leocg i got klite codeck pack... maybe try unistall?

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            got klite codeck pack... maybe try unistall?

                            Yep try it. If possible using revo uninstaller or similar to make sure everything was removed.

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                            • luucasalves
                              luucasalves last edited by

                              @leocg done, restar pc but nothing happen 😞
                              im crying

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                              • leocg
                                leocg Moderator Volunteer last edited by

                                @leocg done, restar pc but nothing happen
                                im crying

                                But you were able to play the mp4 file?

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                                • sfearmentor
                                  sfearmentor last edited by

                                  @luucasalves, not all sounds are in MP3 format. I asked specifically for it. Anyway, maybe I should have asked:
                                  Is there a "GPU process" listed in Opera's task manager (Menu > Developer)?

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                                  • harbinger-ua
                                    harbinger-ua last edited by

                                    This is definitely a system codec issue and not an Opera one. Here is a link to the video file from the first post:
                                    https://video.twimg.com/ext_tw_video/635619016179101696/pu/vid/720x1280/M6wxwYfuQHPX2mfP.mp4
                                    If you right-click, save it and play it with Windows Media Player, I bet it will play audio only.

                                    Sorry, but you're wrong. I saved it and it plays perfectly fine with both windows media player and media player classic. Yet there's a black screen if I'm trying to watch it on twitter using opera.

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                                    • leocg
                                      leocg Moderator Volunteer last edited by

                                      Sorry, but you're wrong. I saved it and it plays perfectly fine with both windows media player and media player classic.

                                      With only the default/original OS codecs installed?

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                                      • luucasalves
                                        luucasalves last edited by

                                        @leocg yep 😞 i used to opera since version 15 and never happen it

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                                        • leocg
                                          leocg Moderator Volunteer last edited by

                                          @leocg yep i used to opera since version 15 and never happen it

                                          OMenu > Developer > Task Manager. Do you see a GPU process?

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                                          • sfearmentor
                                            sfearmentor last edited by

                                            Sorry, but you're wrong. I saved it and it plays perfectly fine with both windows media player and media player classic. Yet there's a black screen if I'm trying to watch it on twitter using opera.

                                            This is quite possible. 🙂 But on my machine every single video that plays audio only with Opera, plays audio only with Windows Media Player. No additional codecs installed. This should lead us somewhere. What certainly I'm wrong about is to expect Opera to act the same way as Windows Media Player. Maybe Opera depends only on the aforementioned native Windows "msmpeg2vdec.dll" for decoding. I clearly see that every opera.exe process (except "Browser") loads this DLL. There are a few other DLLs that may cause trouble, but this is where I would start from. As I said it may be a different version on those machines without the black screen issue in Opera. My version is "6.1.7140.0". Maybe someone without the issue can check the version on his/her machine so we can compare.
                                            Again, these are just thoughts. I may be wrong.

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