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    • blackbird71
      blackbird71 last edited by

      ... Today is the 4th day my MSE won't update - Connection Failed. I wonder if I'm gonna need another antimalware application in place of this, current one: MicroSoft 'pledged' to maintain the Essentials till July this year, so I guess I should move anyway - apart that they may have forgotten their 'pledge', huh?

      I've not seen similar problem reports yet from XP/MSE users on other forums where I'd expect to see such reports if those users were running into this. However, given that July is only 6 weeks or so away now, it would probably be wisest to spend your effort seeking alternatives to MSE rather than expending too much time and effort trying to track down the source of any MSE problems. Unless, of course, other software is having similar issues.

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      • A Former User
        A Former User last edited by

        Called our MS hotline today.
        They said, first, there'd been no other reports like that, and second, they didn't do tech. support for MSE like that. Suggested I went to some answers.microsoft.com or like that. Haven't been yet, but it's a week now, and the system says "Ahoy, we're in trouble!" and the MSE obtained a "Out of date" button. Nothing helps - as before.
        Well, found some "Microsoft Security Scanner" or something (see the new thread), planning to use it a couple of times till I get some...
        The system started getting slowish at times... I wonder if I have a week or something till I'm really in trouble.

        Shall I uninstall the MSE before installing the replacement?

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        • blackbird71
          blackbird71 last edited by

          The general rule of thumb is that you only want one antivirus product running on a system at a time. Many of them have a habit of hooking the OS kernel, demanding certain privileged accesses, and employing anti-tamper techniques that can interfere with one another if more than one AV is wired in. Not all AVs create equal amounts of trouble if others are running (and I don't know about MSE), but my personal practice is always to install a new one only after uninstalling the old one first (and using CCleaner to carefully clean out any registry residue left from uninstalling the old one). I do the uninstall and cleanup fully offline, but because I'm back of a hardware firewall, I do the installation of the new AV online simply because most of the time, it will immediately want to go out for updates or signature files.

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          • A Former User
            A Former User last edited by

            CCleaner?
            Is it necessary?

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            • blackbird71
              blackbird71 last edited by

              CCleaner? Is it necessary?

              Not really, probably, for MSE. But some of the other AV products (especially ones like Norton, McAffee, NOD32, and others) can leave behind quite a few fragments when simply uninstalled. In those cases, some users have had issues when installing a new AV afterwards. A lot depends on both the adequacy of the AV's uninstaller program - they're not all created equally well - and the complexity of the 'hooking' the AV installations do in your system. But if you plan on trialing a number of different AV products to arrive at a final choice, the odds are your registry will come to bear the scars of incomplete uninstalling after a time. Whether that creates a problem, of course, depends entirely on what you install and then uninstall and how well the programmers did their jobs. I'd keep something like CCleaner on my system ahead of time "just in case" an AV program's incomplete uninstall messes up installing a new one - BEFORE you have to go out on the Internet "bare" to find a CCleaner (or whatever) copy because you're unable to install a new AV after incompletely uninstalling an old one.

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              • A Former User
                A Former User last edited by

                What about a RegScanner?
                Will it do?

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                • blackbird71
                  blackbird71 last edited by

                  What about a RegScanner? Will it do?

                  I've never used it, but from its description, it appears to be just a scanner to locate reg keys using various search terms. But if you need to do anything to the located keys, you have to use RegEdit to do it... which sounds like a lot of manual work if there's a lot of affected keys left behind by a poor AV uninstaller. I can't tell how effective it would be at searching out things like CCleaner, which locates "unlinked" or orphaned keys and displays what software names they used to be associated with - all in one pass. But I realize not all tools are for everyone or every system. In any case, in whatever way one elects to remove registry keys via any tools, be sure to back up the registry first and be sure that any key(s) being removed are actually associated by name with the uninstalled software.

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                  • A Former User
                    A Former User last edited by

                    be sure to back up the registry first

                    😕
                    What do you mean - every item to remove?

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                    • blackbird71
                      blackbird71 last edited by

                      A registry backup is one made either with RegEdit (File > Export) or using a registry cleanup tool that offers a full registry backup feature. If you're going to do surgery on the registry, it's a good idea to have a clean copy saved somewhere to use for recovering, if needed. As a belt-and-suspenders measure, I also use the cleaner's internal tool that saves all reg deletions so they can be merged back in if needed. I'm a believer that you can never have too many backups, preferably made in slightly different ways. I think that dates back to my Win98 days when a drive crash and a chain of other problems left me doing a partially manual drive restoration from my 4th-deep, piecemeal backup... the other 3 kinds of backups all unable to function so as to help with restoration. Without that 4th-deep backup, I'd have totally lost all my data and certain system files which, at the time, would have been a first-order catastrophe for me.

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                      • A Former User
                        A Former User last edited by

                        What does "a clean copy" mean?
                        In the context?

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                        • blackbird71
                          blackbird71 last edited by

                          That means a copy made of the registry as it currently stands, before doing any kind of alterations on it. It's intended as an easy way to get back home if your subsequent registry changes cause trouble for your system or software. It's kind of like setting a system restore point before doing a major update to a system. In the case of a registry backup, if you need to, you can restore it and immediately put your registry back exactly like it was before you made any changes.

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                          • A Former User
                            A Former User last edited by

                            The registry analysis takes seconds and cleaning just a little bit longer. Prompts advise you when to save backups to avoid losing important data.

                            From FileHippo

                            Also,

                            ...cached data and internet histories make your identity less secure. CCleaner removes these files...

                            I don't want those to be touched. I hope there are settings...

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                            • blackbird71
                              blackbird71 last edited by

                              ...

                              ...cached data and internet histories make your identity less secure. CCleaner removes these files...

                              I don't want those to be touched. I hope there are settings...

                              I believe you'll find those are merely options... you don't have to automatically do any of it. The registry scan/clean is just one feature of several. Cleaning history and temp files is another different feature (which I almost never use), since I do that from within most application software itself. Removal of files is not really the reason you'd be using a cleaner to tidy up after an AV uninstall... you'd be trying to clear out any registry entries related to the then-extinct AV software. This a tool that can accomplish multiple different tasks... you only need to use it for what you need and just ignore the other features. CCleaner started out as a "crap cleaner" (hence the first "C" in CCleaner) to clear out the residue from uninstalling all the junk software too often found bundled with brand new systems, but has evolved into a good all-around, multi-purpose cleaning tool.

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                              • A Former User
                                A Former User last edited by

                                @blackbird71: Thanks!

                                Yoohoo!
                                Hadn't bothered my "ailing" MSE for a while, but just discovered it'd resurrected with the new definitions*:cheers:*
                                So I'll be using it for now still. Getting all that stuff we've discussed recently will help anyway soon, 🍺.

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                                • blackbird71
                                  blackbird71 last edited by

                                  Good! But do realize you're down to 4+ weeks and counting down. Since you've already downloaded CCleaner, when the day of reckoning does arrive for MSE, you might want to try just going ahead then to uninstall it and simply try to install the new AV. If all goes well, you may not need CCleaner to do any removal work; if something misbehaves, you've already got it on your system. Anyhow, I hope it all goes smoothly when the day arrives... :yes:

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                                  • A Former User
                                    A Former User last edited by

                                    @davehawley

                                    I assume you're talking about the Microsoft "Malicious Software Removal Tool".
                                    If you're still on XP you can get a lot more than that still from Windows Update if you put the POSReady hack in your registry (Google for it).
                                    This should last until 2019.

                                    What will it take on the system?
                                    And wouldn't it be kinda late for me to insert here such a thing now? 😕

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                                    • sgunhouse
                                      sgunhouse Moderator Volunteer last edited by

                                      I haven't hacked my XP system - my antivirus installs Windows updates on it for me.

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                                      • A Former User
                                        A Former User last edited by

                                        Even worse. I seem to have reached the ceiling of my processor.

                                        Well, I'm not certain, but the current trouble that I've stopped being able to watch videos (movies) in my Opera 11 (CPU reaches 100% and everything freezes significantly) - its start coincides with the recent Adobe Flash update I got on my system.
                                        Well, Chrome has always been a pain in the arse; however, I'm still able to watch videos (not heavy) in my Firefox. CPU climbs up to the hundred anyway, but the system manages to cope with the load, only minor freezes occur.

                                        Is it the Flash update indeed? :|
                                        Well, how much of a processor should one have to cope with the current software anyway? Mine is under 1GB.
                                        Is there any other browser taking it easy on CPU? 😕

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                                        • blackbird71
                                          blackbird71 last edited by

                                          Do you mean 1 GHz for processor clock speed or 1 GB for RAM size?

                                          Regardless, videos will eat up system resources like nothing else can. At any given time and for any given media, one browser may show efficiencies for CPU and RAM loading compared when with other browsers. But things are so dynamic in this area that other media or at other times, the resource-loading rank of some of the browsers may reverse. At the present, Firefox tends to be less resource-loading than Chrome-based browsers, and that will probably remain true until Firefox deploys multi-process browsers (which it will, eventually). The main problem is that for watching videos, it seems as if you're fast approaching the limitations of your hardware, regardless of browser. At some point, perhaps near at hand, you're either going to have to upgrade equipment or else modify your viewing behavior to accommodate the limits of your existing system. One thing seems certain: website graphics loading will only increase as time goes by.

                                          One area to explore might be whether you are using a 'built-in' graphics processor. If so, that will inflate both your CPU and your RAM usage. However, your system structure and power-supply capacity might not accommodate a separate plug-in graphics card which could bring some relief to both system RAM and CPU usage. If it can fit and supply such a card, it might be worthwhile checking out a cheap one.

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                                          • A Former User
                                            A Former User last edited by

                                            Do you mean 1 GHz for processor clock speed or 1 GB for RAM size?

                                            Sorry, it was RAM, right:oops:
                                            My CP is said to be 1.60 GHz.

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