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    • nihaoken
      nihaoken last edited by

      I don't know what to do...

      I started using Mozilla because I am no longer able to use Opera. Every time I click and open Opera, the program appears to open and the tabs from an old session appear to be loading, but the loading stalls out there and I am not able to do anything with the browser except right-click on the taskbar and force close. I've already uninstalled and reinstalled with the same result. I can't check which version I have because the browser will not allow me to do anything except close. I am running windows 7 (64 bit). I am also running Malwarebytes and Kaspersky Internet Security.

      I appreciate any help you might be able to offer.
      Thanks!

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      • A Former User
        A Former User last edited by

        What version was it before? Was it an automated upgrade?

        You can right-click on the Opera icon on your desktop or wherever it is and choose "Properties", then click the "Find object" button there: you're supposed to get a folder opened with a file highlighted - that must be the launcher file, right-click on it and look for the "File version" item.

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        • nihaoken
          nihaoken last edited by

          Okay, I found the file version #: 27.0.1689.54

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          • lando242
            lando242 last edited by

            Find your sessions.db file and delete it. It should be located in a directory that look something like this: C:\Users\youraccoutname\AppData\Roaming\Opera Software\Opera Stable Did that fix it?

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            • nihaoken
              nihaoken last edited by

              I deleted the session.db file...Now my tabs are gone, but the about:blank tab shows Loading...and the browser sits

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              • lando242
                lando242 last edited by

                Interesting. Have you tried removing and reinstalling the browser?

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                • leocg
                  leocg Moderator Volunteer last edited by admin

                  Maybe related to the issue discussed here?

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                  • nihaoken
                    nihaoken last edited by

                    Yes, I did try reinstalling. I followed the link and tried that...didn't help either...?

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