No bookmarks or speed dial save

[kman198]

kman198 last edited by

So I just did a fresh install on windows, thinking it might solve some issues only to create more. Now opera will not save anything in speed dial, nor will it save my bookmarks. Well it saved the first few things I put in there, Now all of a sudden I add a few more and they disappear the next day. I saved all my work website address, twice now, only to wake up the next day and they're no longer there. I have had nothing but issues from this browser. I think this is the last straw honestly, I shouldn't have to go into settings and folders and clear cache just to save my bookmarks... on a brand new format/install.

[burnout426]

burnout426 Volunteer last edited by

See https://forums.opera.com/post/355063.

Also see https://reddit.com/r/operabrowser/comments/1dwobrd/comment/lbyrhxz/?utm_source=reddit&utm_medium=web2x&context=3

Also see https://forums.opera.com/post/355044.

[ArnyDeWatcher]

ArnyDeWatcher @burnout426 last edited by

@burnout426 i tried these. I unselected read only and pressed apply for both but when I look at properties for both folders again “read only” is rechecked. I did a separate opera install like the middle link suggests and that saved bookmarks just fine. I renamed Opera Stable for Local but I couldn’t do that for Roaming’s version because it kept saying the folder or file was open in another program even though Opera’s closed and Task Manager showed it wasn’t open.

I ran System Fille Checker in Command Prompt and it found nothing wrong. Deleting cookies didn’t solve the problem. I have noticed if you try to delete bookmarks or empty the bookmarks trash folder when you start Opera back up they’re right back where they originally were. I also deleted a few extensions and disabled all of them but that too gets reversed when Opera’s reopened. When I open a new window or private window when the current window with new bookmarks is still open, those new bookmarks are still present in those new windows.

[burnout426]

burnout426 Volunteer @ArnyDeWatcher last edited by burnout426

@arnydewatcher said in No bookmarks or speed dial save:

but I couldn’t do that for Roaming’s version because it kept saying the folder or file was open in another program

Definitely need to figure out what has a lock on that folder. That's where all your settings and bookmarks etc. are stored.

Download Handle from https://learn.microsoft.com/en-us/sysinternals/downloads/handle to your downloads folder. Right-click the zip file and choose "extract all" to extract it to a folder named "Handle" in your downloads folder.

Then, hit Windows key + r to open a run dialog, type cmd and press enter to open a command prompt.

In the command prompt, type:

cd "%UserProfile%\Downloads\Handle"

and press enter.

Then, type:

handle64 "%AppData%\Opera Software\Opera Stable"

and press enter and give it a moment to spit out some logging. When done, hit ctrl + c to end the logging.

That should tell you the names and process IDs that are doing stuff to the "Opera Stable" folder. If there's nothing that has got a hold on the folder, it'll say "No matching handles found".

Then, you can open up the Windows Task Manager, find those processes (by name, and by ID if you enable the PID column) and end task on them. Then you can rename that folder.

If the process name is explorer.exe, you can select that in the task manager and click "restart task". That should then let go of the folder so you can rename it.

If you want, you can try https://lockhunter.com/ instead if that's easier.

[ArnyDeWatcher]

ArnyDeWatcher @burnout426 last edited by

@burnout426 Handle found nothing. Lockhunter did but while I could get around the opera locks, AVGSvc.exe and aswEngSrv.exe won’t let me go through. Shutting off AVG temporarily doesn’t help. I do notice the 2 seem to be protecting the Default subfolder. Initially, both displayed the folder 1 each but after trying to get through in vain again now it’s twice?

[burnout426]

burnout426 Volunteer @ArnyDeWatcher last edited by

@arnydewatcher said in No bookmarks or speed dial save:

Shutting off AVG temporarily doesn’t help.

Test by uninstalling AVG instead to see if that makes a difference. You can reinstall it again when you're done testing.

[ArnyDeWatcher]

ArnyDeWatcher @burnout426 last edited by ArnyDeWatcher

@burnout426 Funny thing, I thought to do that a few minutes ago. I renamed the roaming Opera Stable but when I opened Opera, all of my old information and such was gone.

I didn't like that, so I unrenamed "Opera Stable Old" but it asked if I wanted to combine it with the new 1. Initially I said yes but when it asked to do it for a sub folder I said no. I deleted the new Opera Stable and renamed the old Opera Stable. I opened Opera to find my bookmarks and such back. As a test, I deleted some old bookmarks, added a new 1, and edited another 1. When I reopened Opera to my surprise all the bookmark changes stuck! I don't know what I did right but I think it's fixed [knock on wood]. Thank you for the advice!

[burnout426]

burnout426 Volunteer @ArnyDeWatcher last edited by

@arnydewatcher Very strange, but if it works, it works.

[ArnyDeWatcher]

ArnyDeWatcher @burnout426 last edited by

@burnout426 Actually, after I responded to you, I reinstalled AVG Antivirus and as soon as that happened, the problem of bookmarks not saving or changing started back up. The 2 AVG files that LockHunter said were blocking modifications reappeared after I reinstalled AVG. I did that trick I mentioned earlier but with the Default sub-folder of roaming Opera Stable this time and that started things back up.

I'll probably wait a week until reinstalling AVG to see if the problem's gone away. I'm at a loss, for AVG hasn't given me this problem before. Did I do something in AVG to cause this? I hope it isn't a permanent bug, since my family bought it and it's useful in protecting our computers.

[Oldfield]

Oldfield last edited by

Hello, I had the same problem and I uninstalled my Avast Premium Security and after that everything worked fine again. But it can't be the case that you have to remove all paid programs like Avast AVG etc. just so that Opera works properly. That's because of Opera, I hope they change that with the next update, otherwise I'll unfortunately have to uninstall Opera. I've been using Opera since 2015 and nothing like this has ever happened before.

[burnout426]

burnout426 Volunteer @ArnyDeWatcher last edited by

@arnydewatcher said in No bookmarks or speed dial save:

Did I do something in AVG to cause this?

Not sure. If you haven't been messing with AVG's settings, I assume it's nothing you did.

[Oldfield]

Oldfield last edited by

Personally, I have the problem as long as Avast Premium is installed, that was never the case before and no, I haven't played around with either Avast or Opera. The problem was also mentioned by someone else who had the same problem with AVG antivirus and Opera no longer worked properly. So it's up to Opera.

[JDMack]

JDMack last edited by

I had the same issue with retaining saved bookmarks and when I went to uninstall Avast an option came up to repair product, which I thought I would try first. Following this I can now save bookmarks in Opera, hopefully this continues.