How to remove all install information of VPN Pro

fwatresa

fwatresa

The service of VPN Pro seems to be broken

An installation is suggested in the VPN menu bar

The install process run 'very fast' . . to fast. So the error was not corrected by the installation.

Checking the Windows event log:
Messages

Product: VPNPro -- Installation failed.
Das Produkt wurde durch Windows Installer installiert. Produktname: VPNPro. Produktversion: 2.0.17.0. Produktsprache: 1033. Hersteller: Opera Norway AS. Erfolg- bzw. Fehlerstatus der Installation: 1603.

Repeated installation attempts

by turning off ANTIVIRUS
by truning off FIREWALL
-> no success

Repeated installation after . .
Clearing network caches by

netsh int ip reset
netsh int ipv6 reset
netsh winsock reset

Remove all network adapters in device manager

Uninstall WAN Miniport drivers (IKEv2, IP, IPv6, and so on . . )

Up to this point nothing helped

Question
How can I remove all the installation information of VPN Pro ?

registry ?
program directories ? (there are no entries in app installation of system control)
user space
more . . ?

leocg

leocg Moderator Volunteer @fwatresa

@fwatresa Check https://support-vpn-pro.opera.com/hc/en-us

fwatresa

fwatresa @leocg

@leocg
Thanks for the link.
I didn't list all the actions I performed, I followed also the suggestions in the link in advance https://support-vpn-pro.opera.com/hc/en-us/articles/4829369755793-I-m-unable-to-connect-to-Opera-VPN-Pro-servers-What-can-I-do-
no success :¬(

On other devices (Windows 11 laptop, Android smartphone) the vpn service works very well.

The main problem is: I'm not able to (re-)install the client.
It is possible that the reason lies in the Windows updates; my machine has the latest fixes installed.

errormind

errormind

the same for me, can't instal latest vpn pro on 2 devices, the same errors in the events log,

Kandy43

Kandy43

Guys, you don’t have to worry about all sorts of methods. I installed only Opera on a clean system (from scratch) - and the same problem. This is due to an update to their client, support is surprised by this.