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    Advanced sync settings it shows just a "please wait" and doesn't load

    Opera for Windows
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    • burnout426
      burnout426 Volunteer @RebeccaIceQueen last edited by

      @rebeccaicequeen

      For passwords, goto the URL opera://settings/passwords, click the 3 dots to the right of "saved passwords", and export your passwords to a CSV file. Then, open the CSV file in a text editor (Notepad for example), and make sure your passwords are there.

      Then, if you ever had to import that CSV file, in Opera, goto the URL opera://flags/#password-import, enable the import flag, restart Opera, goto the URL opera://settings/passwords, click the 3 dots to the right of "saved passwords", and import the CSV file.

      With that said, once you have your bookmarks and passwords backed up, goto https://www.sync.opera.com/ and click "reset passphrase". Then, restart Opera and log back into sync to see if everything from your Opera syncs back fine.

      If that works, you should be good to go. If not, reset your passphrase again, goto the URL opera://about, take note of the "profile" and "cache" paths, close Opera, rename or delete the profile and cache folders, start Opera, close Opera, go into the profile folder (that's new now), replace its "Bookmarks" and "BookmarksExtra" files with copies of your backed-up ones, and start Opera. Then, when Opera starts, import your passwords.

      Once you have your passwords and bookmarks in the new Opera profile, with your Sync data already reset from earlier, you can log into Sync and see if everything works fine then.

      If it still doesn't work, there might be some security software you have installed on Windows that's interfering. Or, it might be an issue with where you're located.

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      • burnout426
        burnout426 Volunteer last edited by

        Or, you can wait a few more days to see if the issue just clears itself up.

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          RebeccaIceQueen 1 Reply Last reply
        • burnout426
          burnout426 Volunteer last edited by

          Reddit thread about this https://www.reddit.com/r/operabrowser/comments/yc7j81/broken_syncing/.

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          • RebeccaIceQueen
            RebeccaIceQueen @burnout426 last edited by

            @burnout426 I'll try all that in the morning cause as of right now it's 2:39am in the morning. Thanks for the steps on what to do. I'll respond to this post again in the morning or afternoon whenever I wake up to let ya know if the steps work or not. I know though that for the sync opera website though it's completely blank meaning the option to reset passphrase doesn't show so that I'd need to figure out something to fix for that. The screenshot I posted before showed just a blank website with the loading circle in the center. Which I know there is suppose to be 8 box icons and then above it the reset passphrase thing.

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              burnout426 1 Reply Last reply
            • burnout426
              burnout426 Volunteer @RebeccaIceQueen last edited by burnout426

              @RebeccaIceQueen

              Understood. You could probably wait a bit before trying to reset things etc. since other users are now experiencing it too.

              I know though that for the sync opera website though it's completely blank meaning the option to reset passphrase doesn't show

              Yes, forgot since it's loading for me. Sorry. You can test in a different browser later just to see if the page loads there fine.

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                RebeccaIceQueen 1 Reply Last reply
              • RebeccaIceQueen
                RebeccaIceQueen @burnout426 last edited by

                @burnout426 yeah I saw the Reddit post in which you posted my forum from here to it so at least I'm not the only one dealing with this.

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                • Referenced by  burnout426 burnout426 
                • ivansokerov1985
                  ivansokerov1985 last edited by

                  I uninstalled the app from the phone to refresh it. Then nothing syncs for almost two days. When I open opera sync the wheel spins, no delete options or any content. But the problem is that I have an old account and when I open it everything is fine, on the phone with the old account everything is synchronized. For the second time I will lose all bookmarks. I'm thinking of giving up opera, ad blocker isn't doing up to par either lately.

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                  • mrfroid
                    mrfroid last edited by

                    Same here.

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                    • Referenced by  burnout426 burnout426 
                    • leocg
                      leocg Moderator Volunteer last edited by

                      Just tried here with Opera Stable and Opera GX and didn't get such issue.

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                        RebeccaIceQueen 1 Reply Last reply
                      • RebeccaIceQueen
                        RebeccaIceQueen @leocg last edited by

                        @leocg not sure how you don't have the issue. maybe it a country based issue? cause it still not working for me when i tried opening it in settings.

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                          leocg 1 Reply Last reply
                        • leocg
                          leocg Moderator Volunteer @RebeccaIceQueen last edited by

                          @rebeccaicequeen The problem may be happening on a specific server, so not everyone is being affected.

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                            RebeccaIceQueen 1 Reply Last reply
                          • RebeccaIceQueen
                            RebeccaIceQueen @leocg last edited by

                            @leocg that could be too. but it would say so on the status website if it was a server based issue

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                              leocg 1 Reply Last reply
                            • leocg
                              leocg Moderator Volunteer @RebeccaIceQueen last edited by

                              @rebeccaicequeen The status page doesn't seem to list the Sync servers. And there was some issues on some Opera sites/services recently according to that page.

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                                RebeccaIceQueen 1 Reply Last reply
                              • RebeccaIceQueen
                                RebeccaIceQueen @leocg last edited by

                                @leocg i haven't been on website to know that so i will check.

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                                • leon2ta
                                  leon2ta last edited by

                                  Same issue, from Turkey.

                                  Opera Version: 92.0.4561.30
                                  Update Stream: Stable
                                  System: Windows 10 64-bit
                                  Chromium Version: 106.0.5249.119

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                                    burnout426 1 Reply Last reply
                                  • burnout426
                                    burnout426 Volunteer @leon2ta last edited by

                                    @leon2ta said in Advanced sync settings it shows just a "please wait" and doesn't load:

                                    Turkey

                                    Where's everyone else at that has this problem?

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                                      RebeccaIceQueen Bp785 ayreonaut29a 3 Replies Last reply
                                    • RebeccaIceQueen
                                      RebeccaIceQueen @burnout426 last edited by

                                      @burnout426 Canada Nova Scotia. and still has the same issue. i seen in another post someone went as far as to make themselves a new account but i rather not go there just yet to do that and make a new account and hope it works of the sync between my pc and laptop, even though i have my bookmarks and passwords backup it just for the fact that my account has been active for so long i use to it and to make changes with a new account just don't seem right. it don't fix a problem but bypasses it to making new accounts that supposedly fixes things.

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                                      • Bp785
                                        Bp785 @burnout426 last edited by

                                        @burnout426 Australia. I've worked out it's my account. I created a new one and sync.opera.com works. I have no idea what to do from here. Starting a new account is not a solution.

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                                        • Memphis09
                                          Memphis09 last edited by

                                          Russia

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                                          • ayreonaut29a
                                            ayreonaut29a @burnout426 last edited by

                                            @burnout426 Poland, same issue, same time. It looks 1:1 like it was described here. The problem IS present.

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