Can't access any website.

[a05k05]

a05k05 last edited by

Hi,

every time I try to access a website, I get a error screen which says "Your connection is not private" also there's a smaller text which says "NET::ERR_CERT_INVALID". Edge browser works but i hate edge and opera is better in my opinion.

[leocg]

leocg Moderator Volunteer @a05k05 last edited by

@a05k05 Is your Windows up do date?

As the message says, there seems to be an issue with the site certificate.

[a05k05]

a05k05 @leocg last edited by

@leocg I'm using Windows 10 and I also checked for updates, but it says that I've already installed the newest update so I think everything is up to date.

[puneet]

puneet last edited by

@a05k05 said in Can't access any website.:

5k05

Hello @a05k05
NET::ERR_CERT_INVALID error indicates the following solution

1. Make sure your internet connection is not poor.
   2.Check your date and time.
   3.Update the Opera if possible.
   4.Reset the Opera.
   5.Disable the proxy server.
2. Also try to update the Windows.
   Thanks

[a05k05]

a05k05 @puneet last edited by

@puneet i did try everything you said (except for disabling proxy because I don't know what that is lol) and it still doesn't work .But I have a bigger problem know and I think it might be causing the problems with Opera. My internet provider e mail me (yes I've checked it's not a fake) and they said that i have some type of malware called "gootkit". To be honest I don't know anything about PC stuff like viruses or malware, I just watch Netflix sometimes and surf the web on my laptop like a normie. Could this gootkit thing be causing my problems? Also, do I need to remove this gootkit thing and if so, how do I remove it? I'm really scared because my internet provider also told me to change my passwords, so it's seems like it's at least a bit harmful. Pls help me, I just want to use my laptop normal again (normal means without this stupid edge thing)