Freezing when cancelling downloads

Sweeping

Sweeping

There's a serious bug that i really hate. When i reconsider to download something and tap "cancel" the browser starts crashing and then the phone stops responding to clicking. The only way to reanimate the phone take out the battery. I'm lucky that i have a phone with removable battery. Fix it please, it's really annoying. ZTE A520 Android 7.0

leocg

leocg Moderator Volunteer @Sweeping

@Sweeping Does it happens no matter the file and from where it is?

I couldn't reproduce the issue here.

Sweeping

Sweeping @leocg

@leocg, it's doesn't matter what and where i download, it happened several times.

Sweeping

Sweeping @leocg

@leocg i mean, it happens when i don't even start downloading, i tap "cancel" on pop-up dialog. When i cancel downloading in process everything ok.

vince77

vince77

Sometimes I face that issue too. But I simply close the browser and restart it and everything is fine. I think it is more of a device issue because on my other mobile it never happened. Or it could be the website from where you are downloading it( Could be malicious).

zarak

zarak @Sweeping

@Sweeping The problem isn't on your cell phone. The problem is behind, your browser app maybe isn't updated. That's why when you try to download something your old version of browser app doesn't compete with new ones and your browser app becomes lagging, slows, and crashes. First, you need to update your browser app then check it. Thank you.

Sweeping

Sweeping @zarak

@zarak said in Freezing when cancelling downloads:

@Sweeping The problem isn't on your cell phone. The problem is behind, your browser app maybe isn't updated. That's why when you try to download something your old version of browser app doesn't compete with new ones and your browser app becomes lagging, slows, and crashes. First, you need to update your browser app then check it. Thank you.

What browser app? Built-in browser? Or Android System WebView app?