[Solved]online banking: user name cannot be changed

[croatiasun49]

croatiasun49 last edited by leocg

After a change of my bank account, my bank provided me with a new user name for online banking. Every time I open my bank's login site, my old user name appears and has to be erased manually before I can fill in my present user name.
I tried to empty the cache, bowser data, autofill option etc. - but so far in vain. My old uer name seems to be unerasable! Has anybody an idea what I could do to replace the user name?
Thanks in advance

[bbildman]

bbildman last edited by

It's probably a cookie that has that info and fills it in

[burnout426]

burnout426 Volunteer last edited by

Goto the URL opera://settings/siteData, type the domain for the bank in the quick find field. Then, you can "remove all shown" or you can inspect each cookie to find the culprit and delete it.

If that doesn't do the trick and you think it's stuck in autofill even though you cleared things, you can close down Opera and delete the Web Data file in the profile folder to get rid of it. Goto the URL opera://about for the profile location.

[croatiasun49]

croatiasun49 @bbildman last edited by

@bbildman
Thank you for the tip! Sorry for replying so late, but it took me a lot of time to unfortunately find out that I'm not able to find and delete the cookie.

[croatiasun49]

croatiasun49 @burnout426 last edited by

@burnout426
Thank you so much for the tip! Sorry for replying so late, but it took me a lot of time to try everything you suggested. I was just on the point of giving up, when today I finally detected the cookie my bank had placed. I erased it and - hooray! - my old user name is gone.
Thanks once more!