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    Twitter video's sound gets muted.

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    • burnout426
      burnout426 Volunteer last edited by

      Are the videos that have this problem usually TikTok videos embedded in Twitter?

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      • luca786toni
        luca786toni @burnout426 last edited by

        @burnout426 said in Twitter video's sound gets muted.:

        It shouldn't make a difference, but try it anyway. In Opera, goto the URL opera://flags/#autoplay-policy and set it to "No user gesture required".

        Tried it, still the same.

        Here's another example that I bookmarked:
        https://twitter.com/juventusfcen/status/1114541160213749760

        Different length (1:23) yet the audio still cuts out at 9 seconds and comes back for the last 2 seconds (on the second playback).

        I've noticed that it's from videos recorded & uploaded from mobile (vertical footage). Maybe they recorded it with the stock camera and uploaded it to Twitter or used the in-app camera (doubt it)?

        If it is because of mobile (where the footage was recorded) then I don't know if it's the iOS's encoder or Android's encoder that Opera doesn't play well with.

        The more patterns we can pull from more examples that we post, we can probably narrow down the cause. 👍

        Reply Quote 0
          burnout426 1 Reply Last reply
        • burnout426
          burnout426 Volunteer @luca786toni last edited by

          @luca786toni said in Twitter video's sound gets muted.:

          Here's another example

          Confirmed. And, here are some more (if you find any more, please post links):

          https://twitter.com/xxGodsLastGift/status/1114036356576088064
          https://twitter.com/xxGodsLastGift/status/1111876353094238208
          https://twitter.com/ShyCountryCutie/status/1107543612089200642
          https://twitter.com/ShyCountryCutie/status/1106975279501602816
          https://twitter.com/ShyCountryCutie/status/1106716407826284544
          https://twitter.com/ShyCountryCutie/status/1104993101028896768
          https://twitter.com/maeve_mcdermott/status/1113822509940531200
          https://twitter.com/officerdaddo/status/1110918526234230785
          https://twitter.com/officerdaddo/status/1097321507766919170

          It's a known issue (DNA-74703) and why the audio cuts out is known. However, it's not an easy fix to work around the issue. It needs reworking of the audio handling to fix it. Same for Vivaldi. Same for Firefox on Mac (I hear). The audio works fine on Firefox for Windows as they did some reworking that makes things work. As for Safari, the audio works, but Twitter serves up the audio to Safari in a different way, so that's not a great comparison. The reason it works in Chrome is because it uses ffmpeg for media instead of the Windows Media Foundation. It works in Edge too.

          So, it's possible to fix in Opera. It's just going to take some work if Opera is able to provide the dev resources to do it.

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            luca786toni 1 Reply Last reply
          • luca786toni
            luca786toni @burnout426 last edited by luca786toni

            @burnout426 said in Twitter video's sound gets muted.:

            Confirmed. And, here are some more (if you find any more, please post links):

            https://twitter.com/xxGodsLastGift/status/1114036356576088064
            https://twitter.com/xxGodsLastGift/status/1111876353094238208
            https://twitter.com/ShyCountryCutie/status/1107543612089200642
            https://twitter.com/ShyCountryCutie/status/1106975279501602816
            https://twitter.com/ShyCountryCutie/status/1106716407826284544
            https://twitter.com/ShyCountryCutie/status/1104993101028896768
            https://twitter.com/maeve_mcdermott/status/1113822509940531200
            https://twitter.com/officerdaddo/status/1110918526234230785
            https://twitter.com/officerdaddo/status/1097321507766919170

            It's a known issue (DNA-74703) and why the audio cuts out is known.

            For me, the audio in the links:

            1. Doesn't work
            2. Works
            3. Deleted
            4. Works
            5. Works
            6. Works
            7. Works
            8. Works
            9. Works

            The ones that work all worked immediately first time. They're all from mobile and they all look like reuploads - as in they were downloaded from the original poster's account rather directly uploaded from the app that recorded it. This could contribute to more compression of the video files and also stripping out multiple audio channels down to just 2 channels (would have perhaps even forcing 2 channels only (or even mono channel) thus fixing any issues - I say this because they worked for me for some reason).

            Though, unlike the Bugzilla report on Firefox for this problem, this all sounds like it is more than just a multiple channel problem in Opera. I'm not even sure multiple channels are the issue for Opera.

            I'm really curious to see if this problem is present in videos not recorded/edited/encoded/uploaded from mobile, like a trailer or a meme uploaded from a computer to Twitter or wherever.

            Here are the only flags I have toggled (not that they work properly anyway, overlay scrollbar is still broken - also just noticed that taking screenshots of the flags page cuts the image in half... we're just stumbling across bugs left and right at this point 😅):
            d1d101b7-9a07-44fa-af35-912c7a93201a-image.png

            Here are my Windows Performance Options (which also should have no affect):
            215e0d74-24a6-40b3-9791-f1073d112ae6-image.png
            _
            dc13cba7-1f5a-4a10-934d-765ac890ea08-image.png
            _
            Here are my Opera settings that have worked for some when changed (mostly Chrome users?), for whatever reason (makes no difference to me, nor even sense why it would change anything) (my ad blocker is turned on):
            80c290c7-59f3-4007-972a-dea7ffe279c4-image.png

            a3895f79-f04d-4266-b478-6bf9a7776307-image.png

            3bd42c1d-15bc-46ec-acb8-c1eeb8b15578-image.png

            293f3fe9-7239-4bef-a503-900a4ce9c807-image.png

            884d0a7f-4811-42cc-a258-a007b69eda83-image.png

            Here are my 3 Opera extension that are enabled (extensions page also does not work well with screenshot tool):
            fbd31939-d0fd-444f-bedc-bace84227aab-image.png
            697afe93-60d8-47f6-b961-760b093578df-image.png

            The only solution I've read here so far is making the video full screen to hear all the audio. Not an ideal permanent solution.

            Reply Quote 0
              burnout426 1 Reply Last reply
            • burnout426
              burnout426 Volunteer @luca786toni last edited by

              @luca786toni said in Twitter video's sound gets muted.:

              For me, the audio in the links:

              Doesn't work
              Works
              Deleted
              Works
              Works
              Works
              Works
              Works
              Works

              Interesting that you get different results.

              As for your settings in Opera and Windows, I don't think they matter.

              @luca786toni said in Twitter video's sound gets muted.:

              The only solution I've read here so far is making the video full screen to hear all the audio.

              With https://twitter.com/ShyCountryCutie/status/1104993101028896768 for example, switching to full screen does make it play. However, it never gets louder at 9 seconds (in Chrome either) like the non-full-screen version. Twitter probably sends the video in a different way which doesn't present the problem.

              @luca786toni said in Twitter video's sound gets muted.:

              They're all from mobile and they all look like reuploads

              Yeah, not sure. I did ask a few Twitter users if the increased loudness in Chrome at 9 seconds is intentional or not. Still waiting for replies. It could be Twitter is boogering them up.

              Reply Quote 1
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              • silaz
                silaz @luca786toni last edited by

                @luca786toni Same here, they really need to fix this annoying bug.

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                  burnout426 1 Reply Last reply
                • burnout426
                  burnout426 Volunteer @silaz last edited by

                  @silaz Do you have any links that show the problem?

                  Reply Quote 1
                    silaz Lucifer6666 2 Replies Last reply
                  • silaz
                    silaz @burnout426 last edited by

                    @burnout426 Well, just use Opera and go on Twitter. If you shouldn't have the same issue like all the other people, I can upload a video to YT or something.

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                      burnout426 1 Reply Last reply
                    • burnout426
                      burnout426 Volunteer @silaz last edited by burnout426

                      @silaz I was hoping to gather specific links on Twitter to gauge how abundant these problem videos are.

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                      • Lucifer6666
                        Lucifer6666 @burnout426 last edited by Lucifer6666

                        @burnout426 I can say it's getting worst. At first it was maybe 2-3 videos a day that had this problem but now most of the videos I saw on twitter has this.
                        If you wanna compare two here is a link.

                        Length : 56 seconds,audio is gone after 9 seconds
                        https://twitter.com/erdalbiroll/status/1116473516684132352

                        Length : 44 seconds, audio is perfectly fine
                        https://twitter.com/Red_ZaZa_/status/1116575919215276033

                        Edit: Also the fullscreen solution works.When the video is fullscreen, audio spikes up at 9 second so it is either a problem about how opera handles .ts file extension or how Twitter streams these.If you go fullscreen before 9 seconds you can turn it back to normal and it works fine.

                        Reply Quote 1
                          burnout426 luca786toni 2 Replies Last reply
                        • burnout426
                          burnout426 Volunteer @Lucifer6666 last edited by

                          @Lucifer6666 said in Twitter video's sound gets muted.:

                          Length : 56 seconds,audio is gone after 9 seconds
                          https://twitter.com/erdalbiroll/status/1116473516684132352

                          Yes, thanks. That's another one.

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                          • luca786toni
                            luca786toni @Lucifer6666 last edited by

                            @Lucifer6666 said in Twitter video's sound gets muted.:

                            If you wanna compare two here is a link.

                            Length : 56 seconds,audio is gone after 9 seconds
                            https://twitter.com/erdalbiroll/status/1116473516684132352

                            Length : 44 seconds, audio is perfectly fine
                            https://twitter.com/Red_ZaZa_/status/1116575919215276033

                            The first video is screencaptured on a mobile (iPhone), also horizontal.
                            The second video is landscape (manually pillarbox'd), possibly from a computer.

                            It seems the theory that the problem is with mobile recorded/processed/uploaded videos is looking true.

                            I'm curious to see if we can come across some landscape/horizontal videos with the audio problem.

                            Reply Quote 1
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                            • burnout426
                              burnout426 Volunteer last edited by

                              Some more that show the problem for me.

                              https://twitter.com/thesimplecrew/status/1117105076584108034
                              https://twitter.com/kgmpike/status/1117221328468238336
                              https://twitter.com/bitandbang/status/1117225129539506177
                              https://twitter.com/alyssarose1391/status/1117303511018983425
                              https://twitter.com/sarancr7/status/1117286932742987776
                              https://twitter.com/KayeMaxilom03/status/1117296958081658880

                              Reply Quote 1
                                luca786toni 1 Reply Last reply
                              • luca786toni
                                luca786toni @burnout426 last edited by luca786toni

                                @burnout426 said in Twitter video's sound gets muted.:

                                Some more that show the problem for me.

                                https://twitter.com/thesimplecrew/status/1117105076584108034
                                https://twitter.com/kgmpike/status/1117221328468238336
                                https://twitter.com/bitandbang/status/1117225129539506177
                                https://twitter.com/alyssarose1391/status/1117303511018983425
                                https://twitter.com/sarancr7/status/1117286932742987776
                                https://twitter.com/KayeMaxilom03/status/1117296958081658880

                                The audio cuts out at 9 seconds (for all of them) and then comes back for the last 2 seconds (on some of them).
                                Only the last one worked for me without dropping audio, but the audio did jump at 9 seconds for the remaining 2 seconds of the video as the length of it was 11 seconds in total.
                                I guess if the video was 12 seconds long instead of 11, then the 10th second would have dropped out? This seems to be the pattern.
                                Also all of these are mobile videos again (not sure of the operating system but I'll guess it's iOS if they're using TikTok + their age). The operating system is the next thing to find out here and also if any landscape mobile videos have this problem too (still looking for computer uploaded videos too).

                                Edit: At the time of writing this Twitter is flooded with videos of the Notre Dame cathedral fire. All landscape mobile videos seem to be working fine, but some vertical videos aren't. I'm not sure if it's because people are downloading them and reposting them (so Twitter reprocesses the video's audio) or if it's because of the OS the video came from.

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                                • burnout426
                                  burnout426 Volunteer last edited by

                                  I tweeted @Twitter about this forum thread. No response as of yet.

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                                  • A Former User
                                    A Former User last edited by

                                    Ok i'm done waiting for a fix. Been using Opera for years now but it bothers me to open another browser just to watch twitter videos. I'm switching to firefox now

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                                      silaz 1 Reply Last reply
                                    • silaz
                                      silaz @Guest last edited by

                                      @Username2 Agree with you this is horrible.

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                                      • anamelash
                                        anamelash last edited by

                                        Still not fixed.🤬

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                                          luca786toni 1 Reply Last reply
                                        • luca786toni
                                          luca786toni @anamelash last edited by luca786toni

                                          @anamelash I can't remember when it was fixed but it's been at least a year.

                                          In April 2019 when I had the problem, I was on:
                                          Windows 10 Edu (1803) 64-Bit
                                          Opera 58.0.3135.127
                                          WidevineCDM 4.10.1196.0

                                          Now in November 2020, I'm on:
                                          Windows 10 Edu (1909) 64-Bit (unable to receive 2004 and 20H2 updates yet)
                                          Opera 72.0.3815.207
                                          WidevineCDM 4.10.1610.0

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