Hardware acceleration breaks video on a page

[ultramax]

ultramax last edited by

I use Opera on my laptop (Toshiba Satellite A300 with ATI Mobility Radeon HD 3470)
I've been using Win 10 LTSB without any problems for about a year and after that I started noticing that videos in HTML pages stopped working correctly - instead of playing video I only hear a sound and see a black rectangle or a rectangle with artifacts. The problem is the same in other chromiuim browser Vivaldi
But if I turn off "Hardware acceleration" in Browser's settings video starts playing ok

Firefox and IE shows video without problems

Can I manage somehow what is the problem? Is there a way to fix it without disabling hardware specification?

PS youtube seems to be ok always... but some other pages (not flash) are not

[leocg]

leocg Moderator Volunteer @ultramax last edited by

(Re) Enable hardware acceleration and check opera://gpu to see if there is any related info.

[ultramax]

ultramax last edited by leocg

Done. By the way, example of the page where video is not working here
or any pornhub video )) while youtube works OK

GPU details below

Graphics Feature Status
Canvas: Hardware accelerated
Flash: Hardware accelerated
Flash Stage3D: Hardware accelerated
Flash Stage3D Baseline profile: Hardware accelerated
Compositing: Software only. Hardware acceleration disabled
Multiple Raster Threads: Disabled
Native GpuMemoryBuffers: Software only. Hardware acceleration disabled
Hardware Protected Video Decode: Unavailable
Rasterization: Unavailable
Skia Deferred Display List: Disabled
Skia Renderer: Disabled
Surface Synchronization: Enabled
Video Decode: Hardware accelerated
Viz Service Display Compositor: Disabled
WebGL: Hardware accelerated but at reduced performance
WebGL2: Hardware accelerated but at reduced performance
Driver Bug Workarounds
clear_uniforms_before_first_program_use
decode_encode_srgb_for_generatemipmap
disable_accelerated_vpx_decode
disable_discard_framebuffer
disable_dxgi_zero_copy_video
disable_framebuffer_cmaa
disable_nv12_dxgi_video
exit_on_context_lost
force_cube_complete
scalarize_vec_and_mat_constructor_args
texsubimage_faster_than_teximage
Problems Detected
GPU rasterization should only be enabled on NVIDIA and Intel and AMD RX-R2 GPUs with DX11+ or any GPU using ANGLE's GL backend.: 643850
Disabled Features: gpu_rasterization
Protected video decoding with swap chain is for Windows and Intel only
Disabled Features: protected_video_decode
Some drivers are unable to reset the D3D device in the GPU process sandbox
Applied Workarounds: exit_on_context_lost
TexSubImage is faster for full uploads on ANGLE
Applied Workarounds: texsubimage_faster_than_teximage
Clear uniforms before first program use on all platforms: 124764, 349137
Applied Workarounds: clear_uniforms_before_first_program_use
Always rewrite vec/mat constructors to be consistent: 398694
Applied Workarounds: scalarize_vec_and_mat_constructor_args
ANGLE crash on glReadPixels from incomplete cube map texture: 518889
Applied Workarounds: force_cube_complete
Framebuffer discarding can hurt performance on non-tilers: 570897
Applied Workarounds: disable_discard_framebuffer
Use GL_INTEL_framebuffer_CMAA on ChromeOS: 535198
Applied Workarounds: disable_framebuffer_cmaa
Disable KHR_blend_equation_advanced until cc shaders are updated: 661715
Applied Workarounds: disable(GL_KHR_blend_equation_advanced), disable(GL_KHR_blend_equation_advanced_coherent)
Decode and Encode before generateMipmap for srgb format textures on Windows: 634519
Applied Workarounds: decode_encode_srgb_for_generatemipmap
Zero-copy DXGI video hangs or displays incorrect colors on AMD drivers: 623029
Applied Workarounds: disable_dxgi_zero_copy_video
NV12 DXGI video displays incorrect colors on older AMD drivers: 644293
Applied Workarounds: disable_nv12_dxgi_video
VPx decoding isn't supported well before Windows 10 creators update.: 616318, 667532
Applied Workarounds: disable_accelerated_vpx_decode
Don't expose disjoint_timer_query extensions to WebGL: 808744
Raster is using a single thread.
Disabled Features: multiple_raster_threads
Native GpuMemoryBuffers have been disabled, either via about:flags or command line.
Disabled Features: native_gpu_memory_buffers
Viz service display compositor is not enabled by default.
Disabled Features: viz_display_compositor
Skia renderer is not used by default.
Disabled Features: skia_renderer
Skia deferred display list is not used by default.
Disabled Features: skia_deferred_display_list
Version Information
Data exported	2018-09-08T05:43:11.064Z
Browser version	OPR/55.0.2994.44
Operating system	Windows NT 10.0.14393
ANGLE commit id	unknown hash
2D graphics backend	Skia/68
Command Line	"C:\Program Files\Opera\55.0.2994.44\opera.exe" --enable-quic --ran-launcher --started-from-shortcut --use-turbo2 --ran-launcher --flag-switches-begin --disable-features=SharedArrayBuffer --flag-switches-end --use-turbo2 --enable-quic
Driver Information
Initialization time	211
In-process GPU	false
Passthrough Command Decoder	false
Direct Composition	true
Supports overlays	false
Sandboxed	true
GPU0	VENDOR = 0x1002 [Google Inc.], DEVICE= 0x95c4 [ANGLE (ATI Mobility Radeon HD 3400 Series Direct3D11 vs_4_1 ps_4_1)] *ACTIVE*
Optimus	false
AMD switchable	false
Desktop compositing	Aero Glass
Diagonal Monitor Size of \\.\DISPLAY1	15.3"
Driver D3D12 feature level	Not supported
Driver Vulkan API version	Not supported
Driver vendor	Advanced Micro Devices, Inc.
Driver version	8.970.100.9001
Driver date	1-13-2015
Pixel shader version	4.1
Vertex shader version	4.1
Max. MSAA samples	4
Machine model name	
Machine model version	
GL_VENDOR	Google Inc.
GL_RENDERER	ANGLE (ATI Mobility Radeon HD 3400 Series Direct3D11 vs_4_1 ps_4_1)
GL_VERSION	OpenGL ES 2.0 (ANGLE 2.1.0.unknown hash)
GL_EXTENSIONS	GL_ANGLE_client_arrays GL_ANGLE_depth_texture GL_ANGLE_explicit_context GL_ANGLE_explicit_context_gles1 GL_ANGLE_framebuffer_blit GL_ANGLE_framebuffer_multisample GL_ANGLE_get_d3d_texture GL_ANGLE_instanced_arrays GL_ANGLE_lossy_etc_decode GL_ANGLE_pack_reverse_row_order GL_ANGLE_program_cache_control GL_ANGLE_request_extension GL_ANGLE_robust_client_memory GL_ANGLE_texture_compression_dxt3 GL_ANGLE_texture_compression_dxt5 GL_ANGLE_texture_usage GL_ANGLE_translated_shader_source GL_CHROMIUM_bind_generates_resource GL_CHROMIUM_bind_uniform_location GL_CHROMIUM_color_buffer_float_rgb GL_CHROMIUM_color_buffer_float_rgba GL_CHROMIUM_copy_compressed_texture GL_CHROMIUM_copy_texture GL_CHROMIUM_sync_query GL_EXT_blend_minmax GL_EXT_color_buffer_half_float GL_EXT_debug_marker GL_EXT_discard_framebuffer GL_EXT_disjoint_timer_query GL_EXT_draw_buffers GL_EXT_frag_depth GL_EXT_map_buffer_range GL_EXT_occlusion_query_boolean GL_EXT_read_format_bgra GL_EXT_robustness GL_EXT_sRGB GL_EXT_shader_texture_lod GL_EXT_texture_compression_dxt1 GL_EXT_texture_compression_s3tc_srgb GL_EXT_texture_filter_anisotropic GL_EXT_texture_format_BGRA8888 GL_EXT_texture_rg GL_EXT_texture_storage GL_EXT_unpack_subimage GL_KHR_debug GL_NV_EGL_stream_consumer_external GL_NV_fence GL_NV_pack_subimage GL_NV_pixel_buffer_object GL_OES_EGL_image GL_OES_EGL_image_external GL_OES_compressed_ETC1_RGB8_texture GL_OES_depth32 GL_OES_element_index_uint GL_OES_get_program_binary GL_OES_mapbuffer GL_OES_packed_depth_stencil GL_OES_rgb8_rgba8 GL_OES_standard_derivatives GL_OES_surfaceless_context GL_OES_texture_float GL_OES_texture_float_linear GL_OES_texture_half_float GL_OES_texture_half_float_linear GL_OES_texture_npot GL_OES_vertex_array_object OES_compressed_EAC_R11_signed_texture OES_compressed_EAC_R11_unsigned_texture OES_compressed_EAC_RG11_signed_texture OES_compressed_EAC_RG11_unsigned_texture OES_compressed_ETC2_RGB8_texture OES_compressed_ETC2_RGBA8_texture OES_compressed_ETC2_punchthroughA_RGBA8_texture OES_compressed_ETC2_punchthroughA_sRGB8_alpha_texture OES_compressed_ETC2_sRGB8_alpha8_texture OES_compressed_ETC2_sRGB8_texture
Disabled Extensions	GL_KHR_blend_equation_advanced GL_KHR_blend_equation_advanced_coherent
Disabled WebGL Extensions	EXT_disjoint_timer_query EXT_disjoint_timer_query_webgl2
Window system binding vendor	Google Inc. (adapter LUID: 000000000000996d)
Window system binding version	1.4 (ANGLE 2.1.0.unknown hash)
Window system binding extensions	EGL_EXT_create_context_robustness EGL_ANGLE_d3d_share_handle_client_buffer EGL_ANGLE_d3d_texture_client_buffer EGL_ANGLE_surface_d3d_texture_2d_share_handle EGL_ANGLE_query_surface_pointer EGL_ANGLE_window_fixed_size EGL_ANGLE_keyed_mutex EGL_ANGLE_surface_orientation EGL_ANGLE_direct_composition EGL_NV_post_sub_buffer EGL_KHR_create_context EGL_EXT_device_query EGL_KHR_image EGL_KHR_image_base EGL_KHR_gl_texture_2D_image EGL_KHR_gl_texture_cubemap_image EGL_KHR_gl_renderbuffer_image EGL_KHR_get_all_proc_addresses EGL_KHR_stream EGL_KHR_stream_consumer_gltexture EGL_NV_stream_consumer_gltexture_yuv EGL_ANGLE_flexible_surface_compatibility EGL_ANGLE_stream_producer_d3d_texture EGL_ANGLE_create_context_webgl_compatibility EGL_CHROMIUM_create_context_bind_generates_resource EGL_CHROMIUM_sync_control EGL_EXT_pixel_format_float EGL_KHR_surfaceless_context EGL_ANGLE_display_texture_share_group EGL_ANGLE_create_context_client_arrays EGL_ANGLE_program_cache_control EGL_ANGLE_robust_resource_initialization EGL_ANGLE_create_context_extensions_enabled
Direct rendering	Yes
Reset notification strategy	0x8252
GPU process crash count	0
Compositor Information
Tile Update Mode	One-copy
Partial Raster	Enabled
GpuMemoryBuffers Status
ATC	Software only
ATCIA	Software only
DXT1	Software only
DXT5	Software only
ETC1	Software only
R_8	Software only
R_16	Software only
RG_88	Software only
BGR_565	Software only
RGBA_4444	Software only
RGBX_8888	GPU_READ, SCANOUT
RGBA_8888	GPU_READ, SCANOUT
BGRX_8888	Software only
BGRX_1010102	Software only
RGBX_1010102	Software only
BGRA_8888	Software only
RGBA_F16	Software only
YVU_420	Software only
YUV_420_BIPLANAR	Software only
UYVY_422	Software only
Display(s) Information
Info	Display[2528732444] bounds=[0,0 1280x800], workarea=[0,0 1280x760], scale=1, external.
Color space information	{primaries:BT709, transfer:IEC61966_2_1, matrix:RGB, range:FULL}
Bits per color component	8
Bits per pixel	24
Video Acceleration Information
Decode h264 baseline	up to 1920x1088 pixels
Decode h264 main	up to 1920x1088 pixels
Decode h264 high	up to 1920x1088 pixels
Encode h264 baseline	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 main	up to 3840x2176 pixels and/or 30.000 fps
Encode h264 high	up to 3840x2176 pixels and/or 30.000 fps
Diagnostics
0
b3DAccelerationEnabled	true
b3DAccelerationExists	true
bAGPEnabled	true
bAGPExistenceValid	true
bAGPExists	true
bCanRenderWindow	true
bDDAccelerationEnabled	true
bDriverBeta	false
bDriverDebug	false
bDriverSigned	false
bDriverSignedValid	false
bNoHardware	false
dwBpp	32
dwDDIVersion	10
dwHeight	800
dwRefreshRate	60
dwWHQLLevel	0
dwWidth	1280
iAdapter	0
lDriverSize	1094024
lMiniVddSize	0
szAGPStatusEnglish	Enabled
szAGPStatusLocalized	Enabled
szChipType	ATI display adapter (0x95C4)
szD3DStatusEnglish	Enabled
szD3DStatusLocalized	Enabled
szDACType	Internal DAC(400MHz)
szDDIVersionEnglish	10.1
szDDIVersionLocalized	10.1
szDDStatusEnglish	Enabled
szDDStatusLocalized	Enabled
szDXVAHDEnglish	Not Supported
szDXVAModes	ModeMPEG2_A ModeMPEG2_C
szDescription	ATI Mobility Radeon HD 3400 Series
szDeviceId	0x95C4
szDeviceIdentifier	{D7B71EE2-D684-11CF-A076-16DFBEC2C535}
szDeviceName	\\.\DISPLAY1
szDisplayMemoryEnglish	2042 MB
szDisplayMemoryLocalized	2042 MB
szDisplayModeEnglish	1280 x 800 (32 bit) (60Hz)
szDisplayModeLocalized	1280 x 800 (32 bit) (60Hz)
szDriverAssemblyVersion	8.970.100.9001
szDriverAttributes	Final Retail
szDriverDateEnglish	13.01.2015 3:00:00
szDriverDateLocalized	1/13/2015 03:00:00
szDriverLanguageEnglish	English
szDriverLanguageLocalized	English
szDriverModelEnglish	WDDM 1.1
szDriverModelLocalized	WDDM 1.1
szDriverName	aticfx64.dll,aticfx64.dll
szDriverNodeStrongName	oem2.inf:cb0ae4144264b8e2:ati2mtag_M72:8.970.100.9001:pci\ven_1002&dev_95c4
szDriverSignDate	Unknown
szDriverVersion	8.17.0010.1129
szKeyDeviceID	Enum\PCI\VEN_1002&DEV_95C4&SUBSYS_FF1C1179&REV_00
szKeyDeviceKey	\Registry\Machine\System\CurrentControlSet\Control\Video\{43064B52-8C87-401E-8EF9-D7C2CC917F4D}\0000
szManufacturer	Advanced Micro Devices, Inc.
szMiniVdd	unknown
szMiniVddDateEnglish	Unknown
szMiniVddDateLocalized	unknown
szMonitorMaxRes	Unknown
szMonitorName	Generic PnP Monitor
szNotesEnglish	No problems found.
szNotesLocalized	No problems found.
szOverlayEnglish	Not Supported
szRankOfInstalledDriver	00D72001
szRegHelpText	Unknown
szRevision	Unknown
szRevisionId	0x0000
szSubSysId	0xFF1C1179
szTestResultD3D7English	Not run
szTestResultD3D7Localized	Not run
szTestResultD3D8English	Not run
szTestResultD3D8Localized	Not run
szTestResultD3D9English	Not run
szTestResultD3D9Localized	Not run
szTestResultDDEnglish	Not run
szTestResultDDLocalized	Not run
szVdd	unknown
szVendorId	0x1002
Log Messages
[2296:4352:0908/084151.667:ERROR:gles2_command_buffer_stub.cc(227)] : ContextResult::kFatalFailure: Failed to create surface.
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.
GpuProcessHostUIShim: The GPU process exited normally. Everything is okay.

[A Former User]

A Former User last edited by

they may use an unsupported video/audio format try installing a codec pack like KLite and see if that makes a difference

[ultramax]

ultramax @Guest last edited by

@athlonite k-kite codecs pack makes no difference. either it's installed or removed

[A Former User]

A Former User @ultramax last edited by A Former User

@ultramax well then I have no idea what your problem is as both the linked video and (god forbid) pornhub videos work like they should for me also that GPU is fairly old so I wouldn't be expecting to much support from Opera for it as even AMD have relegated it to SOL when it comes to driver support

[ultramax]

ultramax @Guest last edited by ultramax

@athlonite This is why I'm here at specialized Opera forums and posted my opera://gpu/ details
Maybe my videocard is dying... or smth. Just wonder if someone can help understand this. Maybe this is smth related to Win10 LTSB and I need to roll back to Win7

[A Former User]

A Former User @ultramax last edited by

@ultramax I would say it's a driver issue as I said you have an old GPU AMD don't support it anymore and as you say turning off hardware acceleration allows the videos to play but with it on it fails there is the problem it's not a windows problem but an old hardware problem also I think FF and IE don't have hardware acceleration turned on by default like Opera or Chrome or most any Chromium based browser does that's why they just work OTB

[ultramax]

ultramax @Guest last edited by ultramax

@athlonite Several months ago all was working correctly. The same sites, the same system
I wonder what type of the embedded video is it as I tried Live Unintu 18.04 - neither firefox nor opera can play it. I just see spinning circle and that's all

UPD just tried to enable hardware acceleration in FireFox - also shows OK without any issues

[ultramax]

ultramax last edited by ultramax

So - just FYI (as they say)
I spent couple of days trying different versions of windows to see what will be happening with the latest version of Opera and this is what I found
Win 7 (either 32 or 64 bit) - no problems with Hardware Acceleration
Win 10 (either 32 or 64 bit) - Hardware Acceleration does not work in Opera

So this is probably something related to Win 10 driver (for all cases I was using automatically installed drivers from Windows Update). This makes me guess: What are my next steps: roll back to Win 7 or try to find a driver for Win 10 to make it work correctly. Maybe install Win 7 driver..

Am I correct?

PS But anyway - FireFox with Hardware acceleration works well (and IE with Hardware acceleration also works well). Maybe smth wrong with chromium engine? Does it make sense to ask someone from opera tech support?

[ultramax]

ultramax last edited by

Seems like it's a Chromium issue. Found other people with the same problems
Raised it here, we will see if it can be fixed

[burnout426]

burnout426 Volunteer last edited by

https://bugs.chromium.org/p/chromium/issues/detail?id=820643#c41 suggests (the specific problem in that bug) to leave hardware acceleration on and just modify Opera's shortcut to pass --disable-direct-composition to launcher.exe.

Not sure if that'll work around this case, but it's worth a try for now. Also not sure how much of a performance hit that is, but maybe it's less than disabling hardware acceleration completely.

[ultramax]

ultramax @burnout426 last edited by

@burnout426 this is my comment, #41
I already modified my shortcut that starts the browser. Yes, it helps... but... I'd like to see it's good without any modification, like it works in Win 7

[A Former User]

A Former User @ultramax last edited by A Former User

@ultramax said in Hardware acceleration breaks video on a page:

So - just FYI (as they say)
I spent couple of days trying different versions of windows to see what will be happening with the latest version of Opera and this is what I found
Win 7 (either 32 or 64 bit) - no problems with Hardware Acceleration
Win 10 (either 32 or 64 bit) - Hardware Acceleration does not work in Opera

So this is probably something related to Win 10 driver (for all cases I was using automatically installed drivers from Windows Update). This makes me guess: What are my next steps: roll back to Win 7 or try to find a driver for Win 10 to make it work correctly. Maybe install Win 7 driver..

Am I correct?

PS But anyway - FireFox with Hardware acceleration works well (and IE with Hardware acceleration also works well). Maybe smth wrong with chromium engine? Does it make sense to ask someone from opera tech support?

Never use drivers for GPU, Audio or Network card from Microsoft they somehow manage to screw them up go here>>>
link text

download and install this driver and see if it make any difference

[ultramax]

ultramax @Guest last edited by ultramax

@athlonite said in Hardware acceleration breaks video on a page:

Never use drivers for GPU, Audio or Network card from Microsoft they somehow manage to screw them up go here>>>
link text
download and install this driver and see if it make any difference

There is no AMD Mobility Radeon 3400 driver for Win 10 from AMD exists. Do you suggest installing smth from either Win 7 or Win 8?

[ultramax]

ultramax last edited by ultramax

And I have just downloaded drivers for Win 8 x64 - installed from AMD
The same version like it used to be when it was installed by Windows update, the same issue like it used to be

[A Former User]

A Former User @ultramax last edited by

@ultramax I think your expecting a little to much from an Legacy EOL gpu mate I posted the latest available drivers for your GPU if they don't work under Windows 10 like you want then it's probably time to upgrade your laptop to something a little more recent with a supported GPU

[burnout426]

burnout426 Volunteer @ultramax last edited by

@ultramax See https://bugs.chromium.org/p/chromium/issues/detail?id=800950#c46 if you haven't.

[ultramax]

ultramax @Guest last edited by

@athlonite the same drivers for Win 10 and Win 7 behave differently. And again, I was discussing the issue below (see link) so chromium support confirmed that this is chromium issue

@burnout426 said in Hardware acceleration breaks video on a page:

@ultramax See https://bugs.chromium.org/p/chromium/issues/detail?id=800950#c46 if you haven't.

Already there

[A Former User]

A Former User @burnout426 last edited by

@burnout426
ATI Radeon HD 4200 had that problem since around chromium v64. Just tried the --disable-direct-composition switch per your suggestion and it works! The cpu was pegged at 100% at full screen, when using no hardware acceleration. With it turned on and the command line switch, the cpu dropped to 50% or less at full screen. Worked on both opera 57 and vivaldi-snapshot. Seems good so far. Thanks!
Win10

On same box using debian, I never had any problems with same browsers. On Win10, I think the problem affects the entire ati HD 4000 series.