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    Crash error on Hotmail with Opera 36?

    Opera for Windows
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    • A Former User
      A Former User last edited by leocg

      0_1512354376409_Crash.JPG

      When I open www.hotmail.com, it gives this cash message. However, after I click "Reload this page", then it will open this page. Please advise. Thank you !

      BTW: my os is: win xp pro, 64bit.

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      • leocg
        leocg Moderator Volunteer last edited by

        Did you check with a clean profile directory?

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        • A Former User
          A Former User last edited by

          No. Please advise how to clean profile directory. Thank you !

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            leocg 1 Reply Last reply
          • leocg
            leocg Moderator Volunteer @Guest last edited by

            @tongmeng Find the path to the profile folder on Menu > About Opera. Then go there and rename it.

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              A Former User 1 Reply Last reply
            • A Former User
              A Former User @leocg last edited by

              I found that:
              Install: C:\Program Files (x86)\Opera
              Profile: C:\Documents and Settings\Administrator\Application Data\Opera Software\Opera Stable
              Cache: C:\Documents and Settings\Administrator\Local Settings\Application Data\Opera Software\Opera Stable

              Go where? And rename which folder? Thanks.

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                leocg 1 Reply Last reply
              • leocg
                leocg Moderator Volunteer @Guest last edited by

                @tongmeng We are talking about profile folder/directory, so...

                Go to the profile directory and rename it.

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