[Solved]Error message when opening the installation package.

[bdam34]

bdam34 last edited by

I can't install Opera, I have an error message when I open the installation package.

"Windows is unable to access the specified device, path, or file.
You may not have the appropriate permissions to access the item."

I tried to download the package on my desktop, in the download folder, and in any folder on my computer.
Always the same error message.
I'm connected to an enterprise domain and am administrator (from my computer, domain and company). Whether I try to install it on the "local" or "domain" administrator session, with a basic user or administrator, I still have this message.

I use a Windows 7 Pro 64bits SP1 with all the latest updates.

If someone has already had this problem and solved it, I'm taker of his solution.

Thanks you!

[bdam34]

bdam34 last edited by

No one has had this problem?

[A Former User]

A Former User last edited by

Where did you obtain your package?

No similar installation problems recently?

[bdam34]

bdam34 last edited by

This is the first time I have installed Opera

[bdam34]

bdam34 last edited by

I take the last package installation.

[A Former User]

A Former User last edited by

This is the first time I have installed Opera

Other programs?

I take the last package installation.

Where?

[leocg]

leocg Moderator Volunteer last edited by

Try running the installer as admin.

[bdam34]

bdam34 last edited by

I can install any programs I want without problems.
package downloaded from the official website : http://www.opera.com/fr

I tried to install as an admin (with my windows session & I'm admin of the domain), after on the domain admin session, with the local admin, with a basic user, with a user with credentials, and with a user with full credentials. Everytime I have the error message.

I try to install on an other computer of my society & I have the same problem...
Really I don't understand why!

[leocg]

leocg Moderator Volunteer last edited by

Did you try with the offline installer?

[bdam34]

bdam34 last edited by

Exactly the same problem with the offline installer.

[leocg]

leocg Moderator Volunteer last edited by

Exactly the same problem with the offline installer.

Maybe some policy blocking the installation?

[A Former User]

A Former User last edited by

It might have been a faulty package - low probability, unless nobody else gets it that way...

What do the installation file's properties say?
Have you tried from the ftp site?

[bdam34]

bdam34 last edited by

I downloaded the FTP version "Opera_45.0.2552.881_Setup_x64.exe"
-> http://ftp.opera.com/ftp/pub/opera/desktop/45.0.2552.881/win

The installation went well to the end. But when I try to open it, nothing happens. I will try to restart my computer.

[bdam34]

bdam34 last edited by

After a reboot, same problem. When I try to open Opera : nothing happens.

[bdam34]

bdam34 last edited by

I try to install the Beta Version & it works...

Version : 46.0.2597.6 (PGO)
Flux de mise à jour : beta
Système : Windows 7 64-bit

[zalex108]

zalex108 last edited by

If it's the very first time installing Opera on that machine, uninstall it using iObit uninstaller or something similar to clean any traces, then use cCleaner or any other and try to install it again.

You can use the portable versions of both.

"You cannot know the meaning of your life until you are connected to the power that created you". · Shri Mataji Nirmala Devi

[yinyangovich]

yinyangovich last edited by

xactly the same problem with the offline installer.

[leocg]

leocg Moderator Volunteer last edited by

Try downloading and installing the portable version and see if it works.

[bdam34]

bdam34 last edited by

@zalex108 : with iboit uninstaller or ccleaner, same problem
@leocg : same problem with the portable version

I can use only the Beta Version of Opera... I will stay like that.