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    [Solved] Pages taking forever to load or not loading at all

    Opera for Windows
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    • isvitbok
      isvitbok last edited by

      We had a storm last night and I believe we lost power as my pc was off this morning. Since turning it back on Opera will not load some webpages at all and others take close to 2 minutes. I'm not having this problem with my other browser, so I'm kind of lost as to what the problem could be. Thanks for any help.

      This is what I get when I click "About Opera":

      "Version information

      Version: 37.0.2178.43 - An error occurred while checking for updates
      Update stream: Stable
      System: Windows 8.1 64-bit (WoW64)
      Browser identification

      Mozilla/5.0 (Windows NT 6.3; WOW64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/50.0.2661.94 Safari/537.36 OPR/37.0.2178.43

      Paths

      Install: C:\Program Files (x86)\Opera
      Profile: C:\Users\Bob\AppData\Roaming\Opera Software\Opera Stable
      Cache: C:\Users\Bob\AppData\Local\Opera Software\Opera Stable"

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      • pfyre
        pfyre last edited by

        Is the Turbo option 'checked'? Cause I find that Opera will NOT operate for me at ALL if Turbo is turned on.

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        • isvitbok
          isvitbok last edited by

          No, I checked and Turbo is not on.

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          • isvitbok
            isvitbok last edited by

            Not sure if it's significant, but once a website does load, like I finally got Youtube to load, I can navigate around that site quick as usual. No hanging or any other problem.

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            • lando242
              lando242 last edited by

              You are running an old version of Opera. Try a fresh install of Opera 40, which is the current version of Opera stable.

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              • A Former User
                A Former User last edited by

                Lando, he uses 64bit, they don't do it.

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                • isvitbok
                  isvitbok last edited by

                  Yes, I had been wondering why it wasn't updating to 40. I guess joshl's comment explains that.

                  The good news is, I fixed it. I'm a total caveman when it comes to tech, but after scouring the internet I tried a few things I'd found.

                  What worked was opening my task manager and taking a look at what was going on there.
                  I immediately noticed that my CPU was at 100% and that something called "DFS.Agent.Winservice" was bouncing around between 85-95% and nothing else was over 1%. So after researching to see what "DFS.Agent.Winservice" is, which is some sort of Dell encryption service, and checking to see if it was ok, I ended the task.
                  Everything went back to normal immediately and it's still working great as usual today.

                  I'm not sure if the power outage triggered something or why that service was going nuts, but I don't believe I use it for anything, so we'll see how it goes. I'll post another update in a week and let everyone know how it's going.

                  Thanks for trying, everyone!

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                  • leocg
                    leocg Moderator Volunteer last edited by

                    Lando, he uses 64bit, they don't do it.

                    They who don't do what?

                    Opera should have been auto updated to version 40,something is/was broken.

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                    • leocg
                      leocg Moderator Volunteer last edited by

                      Yes, I had been wondering why it wasn't updating to 40. I guess joshl's comment explains that.

                      Nope, the upgrade should have happened. Something went broken for some reason.

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