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    Twitch video/audio out of sync.

    Opera for Windows
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    • vanderkaum
      vanderkaum last edited by

      Hello,

      So recently I've noticed that when I watch Streams on Twitch, the streamers voice is very out of sync with facial expressions. I've used other browsers and didn't have this problem. Other forms of video media are not affected, only Twitch.

      I've disabled Hardware Acceleration, reinstalled Opera, cleared cache/history/etc... but it didn't make a difference. I'm not sure why this is going on, and it happened completely randomly. Anyone have any ideas? I'm kind of stumped.

      Version: 38.0.2220.41
      System: Windows 10 64-bit

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      • A Former User
        A Former User last edited by

        I've got the exact same problem with Twitch. Doesn't matter what quality you set the stream to, it has sync issues. Video is very jerky trying to catch up with Audio. Seems to only happen in full-screen mode though. Theater mode works fine.

        This doesn't however appear to be a problem when using Opera on my Mac.

        Version: 39.0.2256.43
        Update stream: Stable
        System: Windows 7 64-bit (WoW64)
        System: Mac OS X 10.11.6 64-bit

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        • A Former User
          A Former User last edited by

          And as I post this I now all of a sudden have issues with all videos playing in full-screen. Note that I only had the Twitch problem up until Opera updated from 38.0.2220.41 to 39.0.2256.43

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          • A Former User
            A Former User last edited by

            Another update. This is only an issue on my secondary monitors. Everything works fine on the primary monitor but as soon as I try watching video in full-screen on any of my other monitors I get very bad video lag.

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            • A Former User
              A Former User last edited by

              Ok, so after extensive testing I've found the following.

              No problems when only one monitor connected to PC.

              Problems with two monitors plugged in, but only when one is plugged into NVIDIA GPU (GTX 960) and one plugged into MB video out. (Intel HD 3000)

              No problems with two or more monitors plugged into NVIDIA GPU only and visa-versa.

              This is with hardware acceleration on. With it disabled everything works fine again.

              So my problems started when I added an extra monitor and plugged it into my motherboard, not from the update.

              So is Opera using the Intel HD GPU when I have a monitor plugged into the MB instead of the NVIDIA GPU for hardware acceleration, and if so is there anyway to force it to only use the NVIDIA GPU?

              Sorry to hi-jack the thread here, not sure if my findings are related to OP.

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              • idrin
                idrin last edited by

                Thanks a lot for in-depth investigation - this is really valuable as a real-life example of something which can not be easily reproduced in test environments. We'll take a look at this.

                In the meantime: I'm truly sorry to ask, but could you please check if the issue happens in Chrome or not? That would help us determine if it's Opera-specific or more general.

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                • A Former User
                  A Former User last edited by

                  Just tested with Chrome now. While it doesn't seem as bad as when trying in Opera, I definitely get the same issue. If you need any log files let me know.

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                  • idrin
                    idrin last edited by

                    Wow, thanks! Would it be possible for you to log the issue to the Opera database https://bugs.opera.com/wizard/desktop then attach the logs and write the bug number here for the record (so it is easier to find)? That would be the easiest thing to share log files, I think.

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                    • A Former User
                      A Former User last edited by

                      Sure. Just let me know what you need and where to find them.

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                      • idrin
                        idrin last edited by

                        In fact, Opera does not log activities during regular usage, so probably something would be seen only if Opera crashed (then the crash log would occur). Since it is not the case, it'll be enough to just report the issue without log files.
                        For future though, crash log files and installation log files land usually in the user's Temp folder (which is similar to: C:\Users[username]\AppData\Local\Temp)

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                        • operafannl
                          operafannl last edited by

                          I think Opera technicians have to look into it.
                          See this sample website. (I wrote them that they had to look into it....Until after I found out it's Opera)
                          It's still not oké. in 2017

                          http://www.i24news.tv/en/tv/live

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                          • leocg
                            leocg Moderator Volunteer last edited by

                            This topic is too old and seems unrelated to the comment above.

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