I noticed in this thread that it is suggested and recommended that we know the version number in order to ? ( what ) to make it easier to answer questions?
Although I have read in other computer help forums that the experts would like as much information as possible. I wonder if there is a way that can be recommended to do that accurately given the reality of programs " updating " to a point of annoyance ( speaking for myself ). And in that process of allowing updates to simply occur whenever the company/developer thinks it's necessary to do many things happen and not all of them are good; although if anyone else has noticed the messages we get are always about " security holes ". Well, at the end of the proverbial day what does a user do? keep a log book next to their computer writing down every version number?
To help illustrate what I'm attempting to say is this which was copied from Wiki and are only snip-its from one year ( 2014 )
Opera 22 was released on June 3, 2014, based on Chromium 35. Support for high DPI
Opera 23 was released on July 22, 2014, based on Chromium 36. A heart menu was added to the address bar
Opera 24 was released on September 2, 2014, based on Chromium 37.
Opera 25 was released on October 15, 2014, based on Chromium 38.
Opera 26 was released on December 3, 2014, based on Chromium 39.
Each year is similar to this history. What Wiki does not show is this which is my current version
43.0.2442.1144 This is typical of the version numbers as I recall. What part would you like us to remember?
Isn't there a part of these requests which are unreasonable to ask a customer/user to remember?
It's also interesting that other companies will announce that " this call my be recorded for training purposes " but if the customer announces that THEY are recording the call the customer service person announces that the call needs to end if it is recorded.
I only mention this because in a world that many people think has gone mad the changes ( updates ) happen so fast that few people recall when this, that, or the other thing happened while we are asked to remember which version we were using when the incident happened that we are trying to get answers for.
So I'm being serious when I ask: " How much are we as user expected to remember "
Finally I wonder why the original author started this post with " To the moderators with love " I ask because I wonder if some people are worried that some action will be taken against them because someone doesn't like the question. Maybe that's a stretch but I know I find myself second guessing myself a lot when I need to confront an issue. Like today I'm facing the director of the VA hospital to ask her how it's okay to put off being seen at the hospital for 6 months when the bone was broken today.