Just started with Opera and it's find except that it doesn't open Word and Excel documents automatically - it puts them in the downloads folder. In 'Opera Help' it says "You can decide how Opera should handle files you download by going to Settings > Preferences > Advanced > Downloads". But there is no 'Preferences' option! Whatever reasons Opera may give for not opening these documents automatically, this is what I have been doing for many years and this is what I want to continue doing. Also, I find that it seems impossible to contact Opera directly about problems - there is only this forum to use, in the hope that someone might come up with a good solution to your problem. It is such bad practice not to allow direct communication with the provider/operator etc. They really don't want you to be able to do this - but it causes so much frustration.