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Please return me my mail!

  • On October 31st 2013, there was a post on Opera News (Choose Opera) blog:

    When My Opera was launched as a support forum in 2001, it quickly became an important place for us to meet with you. We had >so much great interaction with you that we wanted to do more with our forums and our community. In 2006, we had a silly but >fun idea. "What if we put our forums on steroids? Let's build a site where you can blog, share photos and add each other as >friends." At that time, there were no good services for what we wanted. We decided to build it ourselves.
    We saw My Opera grow into a passionate community site. For us, this whole idea of giving you a place where you could blog >and share photos turned into an interesting, and very large, side project. Over the years, we've seen social media and >blogging sites pop up, which offer more and better features than we could possibly maintain. These offerings are their sole >business. You all know their names and you probably use their services already.
    The explosion of these sites and the amount of resources we need to maintain our own service has changed our outlook on My >Opera. We had a good run for many years, but we believe your content could have a better home elsewhere, so we have made >the decision to shut down My Opera as of March 1, 2014.
    That’s four months from now. We want to give you enough time to move to a new service and to think of what do with your >content.
    (...)
    What will happen with my My Opera email?
    The service will, along with My Opera, be discontinued. In the meantime, we suggest you sign up for a new provider and make >sure to take care of the emails you want to save. Also, it would be a good idea to set up an auto-reply in your My Opera >email to inform your contacts of your new email address.

    So, the shutdown of My Opera was publicly announced and they also sent an e-mail to the users.

  • Not to my address. Anyway, just one email message? When the "team" doesn't believe their own product, why should we?
    Thanks for the info.

  • Just how many times does an email have to be sent to be recognized? Should I tell my billing companies and my friends to send every email at least twice?

    I got an email and I also knew from Opera news and many postings on the old forums that this would cease. It was blatantly obvious after being reminded over and over.

    Those of you who have not paid attention are now crying and blaming Opera for your lack of basic diligence.

    You people may be out of luck. I believe Norwegian privacy laws may prevent Opera from retaining your data.

  • In this case, one email isn't enough - for not saying no email at all, wich is something you are not managing to recognise. Anyway, I'm sure Opera doesn't need negligent users like ourselves. I'll spread the word.

  • Not to my address.

    Hmm, did you kept your info updated on My Opera?

    Anyway, just one email message?

    Yep, just one. At least that i've received.
    And i think it was enough.

  • Je peux pas recuperer mes mails car je ne peux pas me connecter à mon compte,et je ne peux non plus le recupérer,je suis vraiment malchanceux,j'ai perdu mes mails.

    Vous voulais que j'en rajoutes ? Il ont meme supprimé un autre topic parlant de cela,c'est vraiment gonflant.

  • @leocg

    Again, the point is, they don't mailed it to @myopera.com and for many users My Opera Mail was the primary mail service, many of them used clients and the in-box login.....they never saw the shut down warnings.

  • I've never seen anything like this happening. Hilarious!

  • You could have been reading on the web since October/November 2013 about the fact myopera is closing the user service!
    And you should have receive a mail about closing myopera.
    You should have received a Opera RSS feed if you subscribed one.

    You had 6 MONTH to recognize the ending of myopera service.

    You have been using a free mail service, did you read the Terms of Service?
    Opera does not garantee lifetime usage of any service!

    Opera reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Services (or any part thereof) with or without notice. User agrees that Opera shall not be liable to User or to any third party for any modification, suspension, or discontinuance of the Services.

    Read these ToS from Sept 2013: http://web.archive.org/web/20130902005211/http://www.opera.com/de/terms

  • Right. That's why I already migrated to another browser. Opera never worked properly, anyway. It's very nice looking, but beauty isn't enough in the end, is it? Solidity, respect and compromise are the basics... At least, I tried. 🙂
    Good luck.

  • I rarely made use of My Opera Mail, so I can't write from first-hand experience about the impact of it going away. What I do know for certain is that I never received any eMailed notification of its closure at either the My Opera Mail address nor at my personal 3rd-party eAddress (the one used to register my account). In the latter case, I download and archive all my eMail messages, but a closure message was never received here and is not in my archives. In any case, it appears that Opera's eMail notification process indeed did not succeed at a 100% level, for whatever reasons. I wonder how many users' personal eMail hosts might have dropped such a closure message as spam?

    Moreover, if users employed My Opera's eMail service as their primary and nearly-sole eMail mechanism, it seems to me to be a major oversight by Opera not to have made use of those very same Opera eAddresses for closure notification... especially in light of the fact that users' original sign-up eMail addresses may have become inactive or been changed over time, so as to render them unusable. There are perhaps a hundred places besides Opera where I've used my personal eAddress for sign-ups or for ordering... and when that address changed a few years ago, it was only as an after-thought that I changed it here. Most people never think to go back and update it at all the places where they might have once used it, particularly if it was not the address they normally used for their regular eMail.

    Obviously, I (as well as many others) knew about the My Opera and eMail shutdown months ago. For some time, I've participated in the Opera Forums and one could hardly miss the news, with all the reminders there. But those users who simply and only used the eMail service would not see any such notices; if they were not as computer-focused as many of us might be, they would never have noticed any other news reports - Opera's closing of My Opera certainly never made it to Reuters or the BBC news wires. Many Opera users are still unaware even that there are now Opera versions beyond 12.16; no update notice has yet been supplied to Old Opera users. While those of us involved almost daily with Opera sites may think such uninformed users must be "living at the bottom of a well", it's hardly as unusual as it might seem.

    I make great allowances for hiccups and oversights whenever I use anything free... software, services, etc. But still, not notifying My Opera eMail accounts directly at the affected accounts regarding the closure seems a bit over-the-top, and the users severely impacted by it I believe have legitimate grounds for complaint. Opera needs to remember that, free or not, what it does with its services and products are not done in a vacuum - users are impacted, for better or worse. And the old adage of the telephone companies applies: "People never remember how many calls go through properly, they only remember the wrong numbers". It's the negative experiences that Opera users of whatever nature will carry forward in their perceptions of Opera in the future. So if there's any way for Opera to now help users of My Opera Mail get back their messages somehow, that at least would help to ease some of their pain. Just my two centavos...

  • One of the worst thing they could have done. No notice in email. I just opened more email boxes the day before and they couldn't even say it was closing down? Not a very good business profile. I lost many files that I was storing, including contacts that is impossible to get back. What a lack of respect to the clients that used their software for years.

  • es ce que quel qu'un aurai les coordonnées d'opera pas de mail pour prèvenir et je ne suis pas la seul si moi pas de mails moi faire procédure !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

  • hé leushino c'est la faute de opéra !!!!! il devais prévenir et il ne l'on pas fais juridiquement il son fautif et sa dans tous les pays c'est pas a nous de mettre nos mail sur un autre serveur puisque qu'une boîte mail est serveur !!!!!!

  • What I don't understand is why people would not back-up their important email. If contacts and messages are so important, why on earth would you fail to do this simple thing to ensure continuity should anything negative happen? Back-up... back-up... they tell us to do this all the time but somehow people fail to listen and trust everything to servers and the false belief that their computers will never fail. It's unfortunate but it is not entirely Opera's fault.

    I completely agree that backing up things that are important, whatever they may be, is a critical user responsibility in the digital era. It's the reason I've always employed a stand-alone eMail client since I've used eMail (which is a LOT of years), and then I further back up that mail client's messages and archives files... frequently.

    The problem is that many of today's users, especially those who constantly keep data up in the 'cloud', have been largely immune from lost data like those of us who have tended to store things locally have had to deal with... hard drive crashes, lost/deleted files, and the like. Most cloud services maintain heavy levels of server backup, so the crashes that still occur up there are usually repaired transparently using those backups, and the user often remains blissfully unaware that anything bad has even occurred. Until a cloud service disappears completely. And then the reality is brought home: if it matters to you at all, keep your own copies locally - and keep those backed up.

    So given the "context of the times" in a 'cloud-user' era, I can forgive users for their initial ignorance of their own underlying responsibilities. For some of them, this whole My Opera Mail business may actually serve as a teachable moment. But nevertheless, I believe Opera could have, and should have, handled its notification process better and more comprehensively. For that reason, and for the sake of not alienating affected users for months or years to come, I feel they would be wise to try to help users recover their now-unavailable messages and contact lists.

  • I hear you and frankly, I had not considered that. It makes sense.

  • I have a backup of many of my emails from @myopera.com but I didn't log onto the website to use my email and had it forwarded to my phone instead. It was a great service that never failed me. While I would greatly enjoy/appreciate/need access to @myopera.com again I understand that many people have posted that this has been announced for many months on other websites, Opera sites, but that (at least the whole consensus) that it was never sent to their @myopera.com users. It doesn't make me feel confident about using their web browser for future use. Some might say it is not related, but I didn't know I would not have access to my email suddenly. I hope they will come up with a solution, but, I feel this is very unlikely. Good luck to everyone.

  • Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too. When you sign up for such free services, you should read the Terms of Service, and take on board that you alone are responsible for you own data. If its so important, why didn't you back it up? Why do you expect Opera ASA to foot the bill for your own remissness?

    If you want to retain your email in the new version, just copy your mail folder across. The standalone client uses the same format as the old built-in mail client. The changes are minor.

    As for me, I am staying with the old Opera with built in client for a while longer yet.

  • Much ado about nothing. People were warned about the closure of ther @myopera.com accounts months ago, with an email too.
    ...

    We have not been notified by email!
    There are people like me who only use email.

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